BizHub C224 NON-E

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4712
    #1

    BizHub C224 NON-E

    Customer moved to new office and now the IP keeps changing even though set to manual input (this is what IT guy told me). Same computers. Can scan but can't print. As title shows this is for the older C224 not the "E". It has not been upgraded to ver 7 as it was working fine at old office.
    Thanks in advance
    Tags: None
    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5840
      #2
      anytime i run into crazy like that i just backup everything and do a network initialization and my best advice is to use an IP out of the DHCP range.
      We know a thing or two because we've seen a thing or two.
      The medication helps though...
        👍 5

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 23008
          #3
          You might try using the hostname as the destination. Perhaps that won't change.

          On the other hand, there could be other explanations, like someone purposely changing the IP, or just plain false observations. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=
            👍 2

            Comment

            • tsbservice
              Field tech

              Site Contributor
              5,000+ Posts
              • May 2007
              • 8019
              #4
              Originally posted by Synthohol
              anytime i run into crazy like that i just backup everything and do a network initialization and my best advice is to use an IP out of the DHCP range.
              And then... there are zillions of reasons that you are certified Konica guru ?
              A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
              Blessed are they who can laugh at themselves, for they shall never cease to be amused.
                👍 2
                😎 1

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5840
                  #5
                  i love this shit, my Konica expert cert is for networking.
                  havent touched a machine in almost 22 months but i cant walk away.
                  thats why im here 20 times a day hoping my experience can make someones job that much easier.

                  thanks for the compliment tsbservice
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...
                    👍 4

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4712
                      #6
                      Ok so I went out there and IP was set for auto even though their IT told me it was set to manual! I saved data, initalized network (thanks synth) and set IP for manual. All good so far.

                      What really pisses me off is their "outside" IT people told my account that it was the copiers fault because it was so old.

                      Thanks everyone.
                      Last edited by copyman; 07-03-2024, 04:02 AM.
                        👍 1

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3385
                          #7
                          WTF? Why is my previous post being flagged as SPAM??

                          Here once again:

                          Originally posted by copyman:


                          What really pisses me off is their "outside" IT people told my account that it was the copiers fault because it was so old.
                          “Sent from my Intel 80286 using MS-DOS 2.0”

                            👍 1

                            Comment

                            • Aneurysm
                              Administrator

                              1,000+ Posts
                              • Jan 2005
                              • 1082
                              #8
                              Originally posted by Hansoon
                              WTF? Why is my previous post being flagged as SPAM??
                              No idea, it looked good to me.
                              "Remain calm. All is well." -Chip Diller, Nov 1963
                                👍 1

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 23008
                                  #9
                                  Originally posted by blackcat4866
                                  You might try using the hostname as the destination. Perhaps that won't change.

                                  On the other hand, there could be other explanations, like someone purposely changing the IP, or just plain false observations. =^..^=
                                  No, a customer has never lied to me. =^..^=

                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=
                                    👍 1
                                    😂 1

                                    Comment

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