Bizhub C3110 shows replace k toner

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  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #16
    Re: Bizhub C3110 shows replace k toner

    Originally posted by byronf
    Hi,
    This is a region issue, what are he first four digits of the serial number of your machine?
    Had this before on a C35. Not sure if the C3110 use a 6pin chip or only a fuse to rest the count. Recall replacing the fuses to reset the toner count.
    Whatever

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    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 8132

      #17
      Re: Bizhub C3110 shows replace k toner

      Originally posted by allan
      Had this before on a C35. Not sure if the C3110 use a 6pin chip or only a fuse to rest the count. Recall replacing the fuses to reset the toner count.
      They use a chip, they look a bit like the ones on say the C224 drums.

      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

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      • Hansoon
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Sep 2007
        • 3374

        #18
        Re: Bizhub C3110 shows replace k toner

        Had one yesterday, a BH-C-3110, calling suddenly for magenta replacement though the cartridge was still halffull. Had to replace the chip.
        BTW: The fuse on the chip can be tricked out with a standard picofuse. The cartridge has to be cut out a little to make room for the fuse.

        Hans
        “Sent from my Intel 80286 using MS-DOS 2.0”

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        • jwai
          Senior Tech

          500+ Posts
          • May 2018
          • 506

          #19
          Re: Bizhub C3110 shows replace k toner

          Originally posted by tsbservice
          I would try to use ENGINE DIPSW 28, set this to 1 to force clear toner empty state, then return it to 0.
          At first you will need to enable ENGINE DIPSW via soft switch 59, set this to 1.
          As I checked C35 too, however it seems don't have.

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          • jwai
            Senior Tech

            500+ Posts
            • May 2018
            • 506

            #20
            Re: Bizhub C3110 shows replace k toner

            BTW, toner chip for C3100P can be used on C3110 and work properly?

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            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5798

              #21
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

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              • Sysco
                Technician
                • Mar 2010
                • 43

                #22
                Re: Bizhub C3110 shows replace k toner

                I have same problem earlier, and I don't know the right answer.
                I changed the toner to another and it's gone.
                I think the KM and Develop toner made in same place just only the chip is
                different.
                So I think it's not an KM toner it's a develop and thay not compatible.
                Try to change toner to original KM toner, but it's not garantie, bacause
                I remember when i run this problem the package is same to the original.
                So change toner and be hope.

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                • Oystercopy
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Oct 2009
                  • 623

                  #23
                  Re: Bizhub C3110 shows replace k toner

                  I've had this issue on MANY machines and have performed all the suggested settings/changes and what not. New Toner cartridge ALONG WITH a new Black IU, softswitch forced to Clear, etc, etc.
                  Nothing has ever solved this issue for me and I've had to trash machines as a result.

                  I suspected that maybe this was a Low Voltage Power Supply issue, where the 5v logic line might be low, but no one has ever confirmed or denied that.

                  It would be nice to know if someone has actually found the ROOT CAUSE of this K Toner issue and let the rest of us know.
                  OC

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                  • Old_Tech
                    Technician
                    • Apr 2022
                    • 10

                    #24
                    Re: Bizhub C3110 shows replace k toner

                    Originally posted by Oystercopy
                    I've had this issue on MANY machines and have performed all the suggested settings/changes and what not. New Toner cartridge ALONG WITH a new Black IU, softswitch forced to Clear, etc, etc.
                    Nothing has ever solved this issue for me and I've had to trash machines as a result.

                    I suspected that maybe this was a Low Voltage Power Supply issue, where the 5v logic line might be low, but no one has ever confirmed or denied that.

                    It would be nice to know if someone has actually found the ROOT CAUSE of this K Toner issue and let the rest of us know.
                    OC

                    I have had this problem myself and it was resolved by allowing the New Release by User replacement. By default it is set for Service reset only.

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