C454

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  • paulrid
    Trusted Tech

    100+ Posts
    • Nov 2011
    • 206
    #1

    [Misc] C454

    Hi all,

    Long time no see

    I have an C454e but its showing 8.5x11 on tray 2 even though its got A4 in it, both tray 1 and 3 show correctly. I've seen this many times on C220 type machines and changing the tray sorts it out but not on this machine. I'm no aware of any settings for this, any ideas?

    Many thanks Paul.
    Tags: c220, sorts, times, tray
    • srvctec
      Former KM Senior Tech

      500+ Posts
      • Oct 2009
      • 827
      #2
      Re: C454

      Size detect mechanism in the back of the machine behind the tray is possibly the culprit.


      BUT, what all have you done? Details matter.
      Started in the copier service business in the fall of 1988 and worked at the same company for 33.5 years, becoming the senior tech in 2004 but left to pursue another career on 4/29/22.

        Comment

        • Toxic
          Senior Tech

          500+ Posts
          • Dec 2009
          • 691
          #3
          Re: C454

          Read this topic, there is your answer

          C224e draw issues

            Comment

            • copyman
              Owner / Technician

              Site Contributor
              2,500+ Posts
              • Sep 2005
              • 4294
              #4
              Re: C454

              I thought you can manually set the sizes for the drawers and override Auto size? Touch the paper tray then "change settings" tab right next to it. Know I've done that for the Manual feed tray but also thought it worked for any tray?

                Comment

                • Toxic
                  Senior Tech

                  500+ Posts
                  • Dec 2009
                  • 691
                  #5
                  Re: C454

                  No, i think you can only change paper thick settings, not paper size.

                    Comment

                    • Synthohol
                      Certified Konica Expert

                      Site Contributor
                      5,000+ Posts
                      • Mar 2016
                      • 5532
                      #6
                      Re: C454

                      Yes you can lock in a manual size.
                      Check your marketing area.
                      We know a thing or two because we've seen a thing or two.
                      The medication helps though...

                        Comment

                        • Toxic
                          Senior Tech

                          500+ Posts
                          • Dec 2009
                          • 691
                          #7
                          Re: C454

                          I will check tomorrow but i am pretty sure it is not possible, at least not for Europe marketing area.

                            Comment

                            • paulrid
                              Trusted Tech

                              100+ Posts
                              • Nov 2011
                              • 206
                              #8
                              Re: C454

                              Thanks for all the reply. I'll look into detection at the back of the tray and also the linked thread.
                              Unfortunately you can't just override the detected size as far as I know 😥
                              Paul.

                                Comment

                                • copier tech
                                  Field Supervisor

                                  5,000+ Posts
                                  • Jan 2014
                                  • 7979
                                  #9
                                  Re: C454

                                  Originally posted by paulrid
                                  Hi all,

                                  Long time no see

                                  I have an C454e but its showing 8.5x11 on tray 2 even though its got A4 in it, both tray 1 and 3 show correctly. I've seen this many times on C220 type machines and changing the tray sorts it out but not on this machine. I'm no aware of any settings for this, any ideas?

                                  Many thanks Paul.
                                  I've seen the cable to the size detect sensors break/snap it seems like they are attached too tight so break over time.
                                  Let us eat, drink, and be merry, because tomorrow we may die!

                                  For all your firmware & service manual needs please visit us at:

                                  www.copierfirmware.co.uk - www.printerfirmware.co.uk
                                  ​

                                    Comment

                                    • emujo2
                                      Service Manager

                                      1,000+ Posts
                                      • Mar 2017
                                      • 1580
                                      #10
                                      Re: C454

                                      Trays are either set for US or A4. market..the side guides interface with the rear size detect assy. The bypass tray has a rheostat that is adj/calibrated in service mode..Tray 1 and 2 errors are almost always caused by the guides or paper behind the tray. E

                                        Comment

                                        • Synthohol
                                          Certified Konica Expert

                                          Site Contributor
                                          5,000+ Posts
                                          • Mar 2016
                                          • 5532
                                          #11
                                          Re: C454

                                          Lol last time I calibrated a tray you HAD to use A4 paper. Thank goodness for the adf box chart is A4
                                          Last edited by Synthohol; 09-10-2021, 10:50 PM.
                                          We know a thing or two because we've seen a thing or two.
                                          The medication helps though...

                                            Comment

                                            • blackcat4866
                                              Master Of The Obvious

                                              Site Contributor
                                              10,000+ Posts
                                              • Jul 2007
                                              • 22744
                                              #12
                                              Re: C454

                                              I've seen this on quite a few machines:

                                              C224e draw issues
                                              =^..^=
                                              If you'd like a serious answer to your request:
                                              1) demonstrate that you've read the manual
                                              2) demonstrate that you made some attempt to fix it.
                                              3) if you're going to ask about jams include the jam code.
                                              4) if you're going to ask about an error code include the error code.
                                              5) You are the person onsite. Only you can make observations.

                                              blackcat: Master Of The Obvious =^..^=

                                                Comment

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