C458 Account Tracking and User Authentication for MacOS Sequoia 15.1

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  • FuserNoob
    Service Mgr, CISSP

    Site Contributor
    100+ Posts
    • Jul 2022
    • 137

    #1

    C458 Account Tracking and User Authentication for MacOS Sequoia 15.1

    I have a client with a C458 that is trying to set up Account Tracking and User Authentication for a handful of users running macOS Sequoia 15.1.
    For the life of me, I can't find in the print dialog where to enter the username and password.
    Can anyone out there offer a clue?
    Thanks!
  • Duplicator
    IT Manager

    100+ Posts
    • May 2022
    • 245

    #2
    The settings are found in the print dialog under “Output Settings”. Check the box for User Auth and/or account track. A new dialog box may appear to ask for credentials. Make sure to tick the "save" box. If it appears completely grayed out you may have to enable it in CUPS.

    Please note, this is a per user setting. If a new user account is created, the settings will not transfer.
    Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

    If I helped you out, please give me a thumbs up! It helps my reputation.

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    • FuserNoob
      Service Mgr, CISSP

      Site Contributor
      100+ Posts
      • Jul 2022
      • 137

      #3
      Originally posted by Duplicator
      The settings are found in the print dialog under “Output Settings”. Check the box for User Auth and/or account track. A new dialog box may appear to ask for credentials. Make sure to tick the "save" box. If it appears completely grayed out you may have to enable it in CUPS.

      Please note, this is a per user setting. If a new user account is created, the settings will not transfer.
      Yeah...the problem is that my client can't find the "output setting" option at all in Sequoia, but has no problem with Sonoma and earlier.

      Comment

      • Ziggy
        Senior Tech

        Site Contributor
        VIP Subscriber
        500+ Posts
        • Feb 2018
        • 679

        #4
        It may not be working because KM hasn't released a driver yet for Mac 15.1. The newest driver I see is for MacOS Sonoma 14.x .

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        • FuserNoob
          Service Mgr, CISSP

          Site Contributor
          100+ Posts
          • Jul 2022
          • 137

          #5
          Originally posted by Markks
          It may not be working because KM hasn't released a driver yet for Mac 15.1. The newest driver I see is for MacOS Sonoma 14.x .
          Thanks, that's a possibility.
          The problem, as I understand it however, is an Apple issue. Where in the MacOS print dialog is the user authentication hiding. Like frikkin' Waldo!

          Comment

          • kingarthur
            Service Manager

            1,000+ Posts
            • Feb 2008
            • 1300

            #6
            Originally posted by FuserNoob
            I have a client with a C458 that is trying to set up Account Tracking and User Authentication for a handful of users running macOS Sequoia 15.1.
            For the life of me, I can't find in the print dialog where to enter the username and password.
            Can anyone out there offer a clue?
            Thanks!
            Check your PMs
            Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

            Comment

            • Duplicator
              IT Manager

              100+ Posts
              • May 2022
              • 245

              #7
              Originally posted by FuserNoob

              Yeah...the problem is that my client can't find the "output setting" option at all in Sequoia, but has no problem with Sonoma and earlier.
              One "fun" thing about Konica drivers is...they are OS version dependent. If the customer updates macOS and not the driver it can lose the layout info and when it does every setting for the copier will just be listed in a massive row. This also happens if they use the wrong version of the driver. macOS 15 works with the 14 drivers or at least has been for the machines we have ran into.
              Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

              If I helped you out, please give me a thumbs up! It helps my reputation.

              Comment

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