Bizhub 287

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  • anor Anoar
    Technician
    • Nov 2024
    • 24

    Bizhub 287

    Erorr code C-5354
    Malfunction refers to fan
    When I unscrewed the machine, I did not find the fan referred to in the error
  • anor Anoar
    Technician
    • Nov 2024
    • 24

    #2
    The error refers to this fan, knowing that when I opened the printer, I did not find the fan and the printer, knowing that the latest version of Bezhhope 287
    Attached Files

    Comment

    • Synthohol
      Certified Konica Expert

      Site Contributor
      5,000+ Posts
      • Mar 2016
      • 5537

      #3
      if you dont see this fan its likely the root of the code.
      287.jpg
      We know a thing or two because we've seen a thing or two.
      The medication helps though...

      Comment

      • anor Anoar
        Technician
        • Nov 2024
        • 24

        #4
        The fan is not present as in the picture
        Where can I get this catalog for the printer I have?

        Comment

        • Synthohol
          Certified Konica Expert

          Site Contributor
          5,000+ Posts
          • Mar 2016
          • 5537

          #5
          if you become a contributor or VIP on this site ill send you all the manuals.
          We know a thing or two because we've seen a thing or two.
          The medication helps though...

          Comment

          • Synthohol
            Certified Konica Expert

            Site Contributor
            5,000+ Posts
            • Mar 2016
            • 5537

            #6
            fan (except refresh models)
            4139M10001
            fm3.jpg
            dont ask me what the hell a refresh model is though, that you will have to solve yourself.
            We know a thing or two because we've seen a thing or two.
            The medication helps though...

            Comment

            • anor Anoar
              Technician
              • Nov 2024
              • 24

              #7
              Thank you
              My printer is on the new model Question: Has the fan been canceled or moved elsewhere?

              Comment

              • femaster
                Service Manager

                1,000+ Posts
                • May 2011
                • 1419

                #8
                Originally posted by Synthohol
                dont ask me what the hell a refresh model is though, that you will have to solve yourself.
                The "refresh model" had a ton of revisions made to it mid-production.

                Originally posted by anor Anoar
                Thank you
                My printer is on the new model Question: Has the fan been canceled or moved elsewhere?
                If your machine falls into the "refresh" category, it would appear that it should not have that fan. The duct work and fan were eliminated in the refresh model. I don't really know how the machine would determine if it was a refresh or not, as the main boards have the same part numbers in both versions of the machine. Perhaps it's a firmware thing. The refresh model came out in 2017, so perhaps a firmware update might help to clear that up? Hard to say.

                I've included a copy of the only bulletin I can find on the revisions between the original and refresh model. It seems to mainly deal with parts differences however.

                Attached Files
                A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                Comment

                • anor Anoar
                  Technician
                  • Nov 2024
                  • 24

                  #9
                  أين المروحة المقصود بالخطأ C-5354
                  Attached Files

                  Comment

                  • mascan42
                    Trusted Tech

                    250+ Posts
                    • Oct 2008
                    • 475

                    #10
                    If it's a refresh model, but it's looking for the fan that was removed, it might have the wrong firmware loaded.

                    Originally posted by anor Anoar
                    أين المروحة المقصود بالخطأ C-5354
                    The fan would be mounted over that oval-shaped hole to the left of the board.

                    Comment

                    • anor Anoar
                      Technician
                      • Nov 2024
                      • 24

                      #11
                      كيف أعرف ما هو برنامج هذا الطراز 287؟
                      مع العلم أنني جربت
                      a7ah0y0-f000-g00-y3
                      a7ah0y0-f000-gcp-y3
                      a7ah0y0-f000-gcm-y3

                      Comment

                      • mascan42
                        Trusted Tech

                        250+ Posts
                        • Oct 2008
                        • 475

                        #12
                        Originally posted by anor Anoar
                        كيف أعرف ما هو برنامج هذا الطراز 287؟
                        مع العلم أنني جربت
                        a7ah0y0-f000-g00-y3
                        a7ah0y0-f000-gcp-y3
                        a7ah0y0-f000-gcm-y3
                        Under the utility menu, select Device Information. The firmware should be shown there.

                        Comment

                        • anor Anoar
                          Technician
                          • Nov 2024
                          • 24

                          #13
                          Device Information displays the software you downloaded to it

                          Comment

                          • Synthohol
                            Certified Konica Expert

                            Site Contributor
                            5,000+ Posts
                            • Mar 2016
                            • 5537

                            #14
                            software=firmware
                            what version is shown?
                            We know a thing or two because we've seen a thing or two.
                            The medication helps though...

                            Comment

                            • anor Anoar
                              Technician
                              • Nov 2024
                              • 24

                              #15

                              A7AH0Y0-F000-GCP-Y3

                              Comment

                              Working...