KONICA C360 PRINTING BAD

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  • JC Andres
    Technician
    • Dec 2023
    • 40

    #1

    KONICA C360 PRINTING BAD

    My Konica Minolta is printing this way, cyan yellow developer is remanufactured, complete new drum and remanufactured cmy.
    It also has p18 and p21
    Transfer, laser, voltage card, source, fuser and IDC sensor have already been changed
    Attached Files
  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4623

    #2
    I know you said you changed several parts but I can only tell you what fixed those P codes & issues for me "many" times. You need at least the magenta & cyan drums. Clean laser windows with wand. Then remove the transfer belt & clean the IDC sensors. Last do graduation adj.
    I think you will find issue is with the reman drums / dev units

    Comment

    • JC Andres
      Technician
      • Dec 2023
      • 40

      #3
      Originally posted by copyman
      I know you said you changed several parts but I can only tell you what fixed those P codes & issues for me "many" times. You need at least the magenta & cyan drums. Clean laser windows with wand. Then remove the transfer belt & clean the IDC sensors. Last do graduation adj.
      I think you will find issue is with the reman drums / dev units
      I can't because the gradation adjust show me "Stabilizer NG" i think it's for the P codes

      Comment

      • JC Andres
        Technician
        • Dec 2023
        • 40

        #4
        out of phase
        Attached Files

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4623

          #5
          Yes you need to get rid of P codes first or stab / gradation will be NG. Thats why I said do last. With the registration that off the gradation adj wouldn't help anyway. I still think there is at least a drum issue that has to be addressed first. This is why when using aftermarket supplies it is so hard to troubleshoot a print quality issue. How does just black look, like the config & font test pages?

          Comment

          • JC Andres
            Technician
            • Dec 2023
            • 40

            #6
            I change the PH unit (Láser) and it's good only the magenta?
            Attached Files

            Comment

            • Woxner
              Senior Tech

              500+ Posts
              • Jul 2011
              • 838

              #7
              I think your problem will come back on p codes. Clean the idc sensors. They align colors. Turning machine on and off can sometimes temporarily cure color alignment. Who knows the last time they were cleaned. Make sure to open the windows to clean.

              Comment

              • JC Andres
                Technician
                • Dec 2023
                • 40

                #8
                Originally posted by Woxner
                I think your problem will come back on p codes. Clean the idc sensors. They align colors. Turning machine on and off can sometimes temporarily cure color alignment. Who knows the last time they were cleaned. Make sure to open the windows to clean.
                I clean the idc and i changed also but now it's doing this

                Magenta is missing a line apparently for printing and the dots also
                Attached Files

                Comment

                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4623

                  #9
                  Swap around yellow & magenta drums and see if yellow has same symptoms after. If it does follow to yellow than as I suspected from my first post the original magenta drum is bad.

                  Comment

                  • Mildred
                    Old Technician
                    • Aug 2021
                    • 4

                    #10
                    Looking at your samples and photo of Transfer unit there seems to be a lot of waste toner on the drive gear and side frame etc.
                    Is the Transfer unit waste toner auger blocked and causing excess friction on the transfer belt cleaner blade causing the registration issue. This normally has a gear jumping sound from the cleaner unit. Also in the magenta gradation sample looks to be greyish dots from dropping waste toner or Black toner. Replace with new KM Transfer unit and 2nd Transfer roller.

                    As mentioned try swapping over a colored drum (yellow) with the magenta for fault finding.
                    you also mentioned you are using remanufactured Developers and Drums.
                    I would try original Konica Minolta dev units and drums. Sorry I'm not a fan of remanufactured or aftermarket parts.

                    regards Rob

                    Comment

                    • kingarthur
                      Service Manager

                      1,000+ Posts
                      • Feb 2008
                      • 1326

                      #11
                      clean the IDC sensors, then carry out initialize & image stabilization, then carry out the gradation
                      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

                      Comment

                      • JC Andres
                        Technician
                        • Dec 2023
                        • 40

                        #12
                        The magenta drum was changed for cyan and yellow and the magenta came out exactly the same, I changed the transfer belt, cleaned the transfer rollers and it is still the same, I think it is voltage.

                        Comment

                        • femaster
                          Service Manager

                          1,000+ Posts
                          • May 2011
                          • 1482

                          #13
                          Originally posted by JC Andres

                          I clean the idc and i changed also but now it's doing this

                          Magenta is missing a line apparently for printing and the dots also
                          We recently had the same exact output where the gradation page for only cyan was missing the darkest shade from the output, like in your example of magenta. Our issue was on a C308 however. Replacing the laser unit was what fixed it. It sounds like you've change the laser unit twice now? Maybe there is an issue with the Print Head Relay Board (PH Relay Board), or the ribbon cable that goes to the PH Relay Board from the system board in the back side of the copier. Bad connection perhaps.
                          A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                          My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                          Comment

                          • JC Andres
                            Technician
                            • Dec 2023
                            • 40

                            #14
                            Originally posted by femaster

                            We recently had the same exact output where the gradation page for only cyan was missing the darkest shade from the output, like in your example of magenta. Our issue was on a C308 however. Replacing the laser unit was what fixed it. It sounds like you've change the laser unit twice now? Maybe there is an issue with the Print Head Relay Board (PH Relay Board), or the ribbon cable that goes to the PH Relay Board from the system board in the back side of the copier. Bad connection perhaps.
                            Yeah i change that board on the láser unit, and the print was well

                            Comment

                            • JC Andres
                              Technician
                              • Dec 2023
                              • 40

                              #15
                              Also one drum was faulty

                              Comment

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