toners not available from konica minolta what is everyone doing?

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1214

    #1

    toners not available from konica minolta what is everyone doing?

    If this should be a topic on another forum would the admin please let me know? makes me nervous that toner is in short supply I have found other sources for a few toners. nothing as of yet for the konica minolta tn 330 black and white machine.. what is everyone doing?

    sorry again if this is the wrong forum for this question

    brent
  • emujo2
    Service Manager

    1,000+ Posts
    • Mar 2017
    • 1579

    #2
    Re: toners not available from konica minolta what is everyone doing?

    It's a KM issue so you're in the right place.. Before I answer, I would like to know if the dealers have it as bad..There are rumours out there abounding. E

    Comment

    • Toxic
      Senior Tech

      500+ Posts
      • Dec 2009
      • 698

      #3
      Re: toners not available from konica minolta what is everyone doing?

      We recently got new price list from KM and notice all consumables goes up with price for 5% and that is not so bad if we compare with other goods or services (for example fuel price goes up in my country last few months about 30%).
      Official explanation for shortage is KM toner plant burned out.
      But i am little bit skeptical about that, i think it is related with global price growth for all goods, services... and there is something more behind all this situations in the world and we average people can not perceive what is really happening behind the scene.
      Some of my friends who works in some other business told me how they intentionally remove some goods from sale (artificial shortage) , then increase price and put goods back in to sale and done that even several times.

      Comment

      • SalesServiceGuy
        Field Supervisor

        Site Contributor
        5,000+ Posts
        • Dec 2009
        • 8220

        #4
        Re: toners not available from konica minolta what is everyone doing?

        Originally posted by Toxic
        We recently got new price list from KM and notice all consumables goes up with price for 5% and that is not so bad if we compare with other goods or services (for example fuel price goes up in my country last few months about 30%).
        Official explanation for shortage is KM toner plant burned out.
        But i am little bit skeptical about that, i think it is related with global price growth for all goods, services... and there is something more behind all this situations in the world and we average people can not perceive what is really happening behind the scene.
        Some of my friends who works in some other business told me how they intentionally remove some goods from sale (artificial shortage) , then increase price and put goods back in to sale and done that even several times.
        ... paranoia will destroy ya!

        All OEMs recently increased hardware prices on average 5%. Not all OEMs (like Toshiba) increased toner or parts prices. Toshiba manufacturers toner for the Americas in North Dakota.

        I have seen several very recent YouTube videos where print shop owners have great angst about the supply of Konica Minolta toner for production copiers. They are concerned that lack of toner will force them to halt delivering orders which is their life blood and key revenue stream. Many had built up a supply in house but all say that supply will run dry within a month.

        Konica Minolta has five global toner manufacturing facilities. The one that was destroyed in Japan by a fire specialized in production print toner.

        It remains difficult to find air cargo space and expensive to fly toner around the world.

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        • adecanmin
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2010
          • 316

          #5
          Re: toners not available from konica minolta what is everyone doing?

          We may have to start using aftermarket supplies. Not something I would want to do but may not have a choice.

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            10,000+ Posts
            • Aug 2020
            • 16406

            #6
            Re: toners not available from konica minolta what is everyone doing?

            This is part of a much larger conversation that I won't go into. Hopefully, things will get back to normal soon because it has me worried.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • femaster
              Service Manager

              1,000+ Posts
              • May 2011
              • 1512

              #7
              Re: toners not available from konica minolta what is everyone doing?

              So far my office has been fine. Haven't had any issues with that particular toner (TN330) as we have a some-what large supply on hand, and don't have too many of that model out in the field yet. We tend to keep a fairly hefty supply of toner on hand, so we have only been slightly squeezed a few times, but toners that we have ordered keep trickling in. So far we haven't run completely out of anything, and have yet to have any customer down time, thankfully.

              I'd say our biggest problem we have is the machines themselves. We have lots of customers with older machine that are due or past due to be replaced, but we can't get any machines in at all. We place a machine order back in somewhere around the May/June time-frame, and have yet to see a single machine come in. I believe the order was for 8 or 9 machines, I'm not sure of the models, but they were all i-series machines. I take care of the parts and toner, we have others that deal with machine and accessory orders, so I don't know much about that part of the business.
              A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
              My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

              Comment

              • SalesServiceGuy
                Field Supervisor

                Site Contributor
                5,000+ Posts
                • Dec 2009
                • 8220

                #8
                Re: toners not available from konica minolta what is everyone doing?

                Originally posted by femaster
                So far my office has been fine. Haven't had any issues with that particular toner (TN330) as we have a some-what large supply on hand, and don't have too many of that model out in the field yet. We tend to keep a fairly hefty supply of toner on hand, so we have only been slightly squeezed a few times, but toners that we have ordered keep trickling in. So far we haven't run completely out of anything, and have yet to have any customer down time, thankfully.

                I'd say our biggest problem we have is the machines themselves. We have lots of customers with older machine that are due or past due to be replaced, but we can't get any machines in at all. We place a machine order back in somewhere around the May/June time-frame, and have yet to see a single machine come in. I believe the order was for 8 or 9 machines, I'm not sure of the models, but they were all i-series machines. I take care of the parts and toner, we have others that deal with machine and accessory orders, so I don't know much about that part of the business.

                ... in 2021, if you are tied to one OEM you are doing your customers a disservice. I recommend you pick up the Toshiba line as it is not resold by online resellers.

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8169

                  #9
                  Re: toners not available from konica minolta what is everyone doing?

                  There was a fire at the main KM toner production factory this is affecting UK supply especially production print toner.

                  Many dealers are 'panic' buying up as much toner as they can this is in turn making the issue worse.


                  Notice Regarding Explosion Accident at Konica Minolta Supplies Manufacturing's Tatsuno Factory (third notice) | KONICA MINOLTA
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  ​

                  Comment

                  • Drivee
                    Trusted Tech

                    250+ Posts
                    • Nov 2020
                    • 322

                    #10
                    Re: toners not available from konica minolta what is everyone doing?

                    Originally posted by adecanmin
                    We may have to start using aftermarket supplies. Not something I would want to do but may not have a choice.
                    That is ok, as long you choose right supplier.

                    Comment

                    • suomi
                      Trusted Tech

                      100+ Posts
                      • Oct 2008
                      • 152

                      #11
                      Re: toners not available from konica minolta what is everyone doing?

                      Notice Regarding Production Resumption at Konica Minolta Supplies Factories | KONICA MINOLTA

                      next week...

                      Katun toner will soon run out too??

                      Comment

                      • kingarthur
                        Service Manager

                        1,000+ Posts
                        • Feb 2008
                        • 1366

                        #12
                        Re: toners not available from konica minolta what is everyone doing?

                        KM are supplying "half bottles" for most models at the moment, we were sent part numbers/prices by our KM rep, but have no K toner for the C458 series at all, we use Katun toner, with no effect on our copiers, but none of ours is high volume, Katun are out of stock of C458 series until "31st December". Thanks to warnings on here in August about a K toner shortage, I put in a big order with Katun/KM early September, my boss wasn't happy at the time, I explained, that without toner, we have no revenue, but now he's glad I did it. I'm retrieving empty toner bottles and making my own half bottles. I have heard that KM are buying up aftermarket toners to supply their customers...whether it's true or not, I can't say.
                        Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

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                        • Toxic
                          Senior Tech

                          500+ Posts
                          • Dec 2009
                          • 698

                          #13
                          Re: toners not available from konica minolta what is everyone doing?

                          Few days ago i got complain from customer with C2060l and he say toners recently last much less print outs than before.
                          I told him he must be mistaken maybe prints was higher coverages...
                          Now it seems he was not wrong after reading infos here.
                          Luckily he is on contract and not buying toners and it would be hard to justify less toner for higher price.

                          Comment

                          • brent
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Nov 2008
                            • 1214

                            #14
                            Re: toners not available from konica minolta what is everyone doing?

                            I have several orders on backorder with konica minolta.. I am sitting pretty good with all my toners but the tn 330 is a rough one right now
                            if I need to iwill make my own toner.. just kidding any ideas on that toner? as far as supply and everything else I am hoping the orders will start to
                            trickle in from km. we have some machines on back order as well. I have 6 konica minolta bizhub 360i machines in stock with no toner lol

                            how fun

                            brent

                            Comment

                            • emujo2
                              Service Manager

                              1,000+ Posts
                              • Mar 2017
                              • 1579

                              #15
                              Re: toners not available from konica minolta what is everyone doing?

                              Originally posted by Toxic
                              Few days ago i got complain from customer with C2060l and he say toners recently last much less print outs than before.
                              I told him he must be mistaken maybe prints was higher coverages...
                              Now it seems he was not wrong after reading infos here.
                              Luckily he is on contract and not buying toners and it would be hard to justify less toner for higher price.
                              You must not have been to the local grocery store in the last decade..Every item is a smaller package for more money..Ice Cream and cereal come to mind. E

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