BH-C-284e, CE password unknown

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3347
    #1

    BH-C-284e, CE password unknown

    BH-C-284e, CE password unknown.

    Tried all known passwords but an IDIOT* changed the CE Password of this machine. Any workarounds please? Have too little experience with this C-XX4e generation to find a solution myself.

    Thanks

    Hans

    * intentionally colored shit brown....
    “ Sent from my Intel 80286 using MS-DOS 2.0 “
    https://www.copytechnet.com/images/smilies/biggrin.png
    Tags: bh-c-284e, colored, password, unknown, workarounds
    • tsbservice
      Field tech

      Site Contributor
      5,000+ Posts
      • May 2007
      • 7909
      #2
      Re: BH-C-284e, CE password unknown

      Use reset tool.
      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

        Comment

        • CopierNerd
          Trusted Tech

          100+ Posts
          • Feb 2015
          • 194
          #3
          Re: BH-C-284e, CE password unknown

          Originally posted by tsbservice
          Use reset tool.
          What if he do not have the tool?

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5735
              #4
              Re: BH-C-284e, CE password unknown

              Han, I'm not home,
              I can help later when I'm home if you need
              We know a thing or two because we've seen a thing or two.
              The medication helps though...

                Comment

                • tsbservice
                  Field tech

                  Site Contributor
                  5,000+ Posts
                  • May 2007
                  • 7909
                  #5
                  Re: BH-C-284e, CE password unknown

                  Originally posted by Synthohol
                  Han, I'm not home,
                  I can help later when I'm home if you need
                  LOL never knew that Hans is short for Han Solo
                  A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                  Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • Hansoon
                      Field Supervisor

                      Site Contributor
                      2,500+ Posts
                      • Sep 2007
                      • 3347
                      #6
                      Re: BH-C-284e, CE password unknown

                      Guys you are all great!

                      Got the reset tool in the mean time. Will come back on it if I will not succeed tomorrow. Now its Sunday night here and am FED UP with these machines. Thanks for your help.

                      Hans
                      “ Sent from my Intel 80286 using MS-DOS 2.0 “
                      https://www.copytechnet.com/images/smilies/biggrin.png

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5735
                          #7
                          Re: BH-C-284e, CE password unknown

                          remember to follow the document when using the tool.
                          very important.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                            Comment

                            • Phil B.
                              Field Supervisor

                              10,000+ Posts
                              • Jul 2016
                              • 22798
                              #8
                              Re: BH-C-284e, CE password unknown

                              Originally posted by Synthohol
                              remember to follow the document when using the tool.
                              very important.
                              +1

                              Sent from my SM-G960U using Tapatalk

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 22927
                                  #9
                                  Re: BH-C-284e, CE password unknown

                                  Just saying ... almost every time that I've used the MFP Reset Tool I've had to call the hotline for a CE password reset.

                                  I think I only completed the process myself twice, maybe.
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

                                    • Hansoon
                                      Field Supervisor

                                      Site Contributor
                                      2,500+ Posts
                                      • Sep 2007
                                      • 3347
                                      #10
                                      Re: BH-C-284e, CE password unknown

                                      Can you imagine.........

                                      I forgot completely the procedure and somehow all my notes and software about it are gone since one of my computers crashed and the file backup doesn't work (THANKS Acronis.....).

                                      Have once again a BH-C-284e where I cannot enter the Service Mode cause passwords are obviously changed by he previous techs in this lease return machine. The usual 123........ and 927......... in all possible combinations and multiple entering of it are not working.

                                      Any help please....

                                      Hans
                                      “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                      https://www.copytechnet.com/images/smilies/biggrin.png

                                        Comment

                                        • tsbservice
                                          Field tech

                                          Site Contributor
                                          5,000+ Posts
                                          • May 2007
                                          • 7909
                                          #11
                                          Re: BH-C-284e, CE password unknown

                                          Originally posted by Hansoon
                                          Can you imagine.........

                                          I forgot completely the procedure and somehow all my notes and software about it are gone since one of my computers crashed and the file backup doesn't work (THANKS Acronis.....).

                                          Have once again a BH-C-284e where I cannot enter the Service Mode cause passwords are obviously changed by he previous techs in this lease return machine. The usual 123........ and 927......... in all possible combinations and multiple entering of it are not working.

                                          Any help please....

                                          Hans
                                          Hans would you like sending you reset file again?
                                          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                            Comment

                                            • Hansoon
                                              Field Supervisor

                                              Site Contributor
                                              2,500+ Posts
                                              • Sep 2007
                                              • 3347
                                              #12
                                              Re: BH-C-284e, CE password unknown

                                              Originally posted by tsbservice
                                              Hans would you like sending you reset file again?
                                              Yes PLEASE, to be sure...

                                              Thanks

                                              Hans

                                              nospam[at]rex-technika.com
                                              “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                              https://www.copytechnet.com/images/smilies/biggrin.png

                                                Comment

                                                • Hansoon
                                                  Field Supervisor

                                                  Site Contributor
                                                  2,500+ Posts
                                                  • Sep 2007
                                                  • 3347
                                                  #13
                                                  Re: BH-C-284e, CE password unknown

                                                  Solved, thank you guys.

                                                  Hans
                                                  “ Sent from my Intel 80286 using MS-DOS 2.0 “
                                                  https://www.copytechnet.com/images/smilies/biggrin.png

                                                    Comment

                                                    • tsbservice
                                                      Field tech

                                                      Site Contributor
                                                      5,000+ Posts
                                                      • May 2007
                                                      • 7909
                                                      #14
                                                      Re: BH-C-284e, CE password unknown

                                                      Originally posted by Hansoon
                                                      Yes PLEASE, to be sure...

                                                      Thanks

                                                      Hans

                                                      nospam[at]rex-technika.com
                                                      Sent just in case.
                                                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                                                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                                                        Comment

                                                        • copyman
                                                          Owner / Technician

                                                          Site Contributor
                                                          2,500+ Posts
                                                          • Sep 2005
                                                          • 4520
                                                          #15
                                                          Re: BH-C-284e, CE password unknown

                                                          Originally posted by Hansoon
                                                          Solved, thank you guys.

                                                          Hans
                                                          So the reset tool worked? Just so the next person knows if they have a machine with changed password to use the reset tool.

                                                            Comment

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