Bizhub "i" series Air print

[copyman]

How can you get the Air Print to work on the "i"series? I turned it on in admin mode but still doesn't come up on Apple phones.
Thanks in advance

[Ziggy]

We also turn on bonjour when we turn on air print and haven't had a problem with it working.

[KMFLT3CH]

Yep turn on and configure Bonjour then Airprint, haven't had any issues.

In layman's terms:

Bonjour = device discovery/communication
Airprint = wireless printing protocol that doesn't rely on specific drivers

[Duplicator]

Make sure function version is set to 2.3 as well. There were changes to AirPrint in iOS 17 that cause issues.

[scanmc]

I second on the comment from Duplicator. I also had where the machine get hung up when someone would try to print from their phone until I installed I believe was FW G00-RE

[Duplicator]

I second on the comment from Duplicator. I also had where the machine get hung up when someone would try to print from their phone until I installed I believe was FW G00-RE

Exactly. That's the one. If it's a 4e-series machine it gets stuck in a reboot loop.

[JasonSBE]

Not sure if this is related to the issue, but some environments keep their wifi and ethernet networks separate. Check the tcp/ip info on one of the IOS devices and make sure that it's not a different IP range than the MFP. Also, make sure they aren't using a "Guest" network that isn't allowed to talk to the main network. See if you can pull up the web ui from one of the iphones to make sure it isn't a network issue.

[Duplicator]

Not sure if this is related to the issue, but some environments keep their wifi and ethernet networks separate. Check the tcp/ip info on one of the IOS devices and make sure that it's not a different IP range than the MFP. Also, make sure they aren't using a "Guest" network that isn't allowed to talk to the main network. See if you can pull up the web ui from one of the iphones to make sure it isn't a network issue.

Now that you mention it.... Watch out as well for separate broadcast domains. Some networks use the same subnet for wired vs WiFi but they don't allow the wireless traffic onto the wired network.

AirPrint/Bonjour uses multicast. It doesn't even use whatever subnet the copier is on. So the phone will need to hear the broadcasts from the copier to be able to find it to print.



In the end, we gave up on AirPrint entirely since we didn't have access to the networks. Instead we have everyone install the Konica Minolta Mobile Print app. It doesn't use multicast like AirPrint and uses the Jetdirect port or LPR port instead and SNMP. Just like the Windows print driver.