Konica c224 e can't access service mode

Collapse
X
 
  • Time
  • Show
Clear All
new posts

  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by Efcie
    Hi All,

    I have the same issue..

    SERIAL N0#: ACKN041000630
    MAC ADDR: 00:20:6B:FB:E7
    PASSWORD RESET REQUEST CODE: VKXQU-CRWQS-4DK8T-MZQ6T-FJPQU-SG8YD-CNZRG-8YDR5

    Your help in this will be much appreciated.

    Thank you
    Missing part of MAC Address and wrong date&time set in the machine.
    I will not be able to help unless you correct these problems.

    --
    Regards

    Leave a comment:


  • Synthohol
    replied
    Re: Konica c224 e can't access service mode

    maybe throw jotunn some rep points for the assists huh?
    click the sheriffs badge under his avatar and add reputation.
    he did you a solid, please return the favor!!

    Leave a comment:


  • Efcie
    replied
    Re: Konica c224 e can't access service mode

    Hi All,

    I have the same issue..

    SERIAL N0#: ACKN041000630
    MAC ADDR: 00:20:6B:FB:E7
    PASSWORD RESET REQUEST CODE: VKXQU-CRWQS-4DK8T-MZQ6T-FJPQU-SG8YD-CNZRG-8YDR5

    Your help in this will be much appreciated.

    Thank you

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by wgkingwy
    Unable to add image
    Upload image here -> Imgur: The magic of the Internet and post your link in the message.

    Leave a comment:


  • Synthohol
    replied
    Re: Konica c224 e can't access service mode

    MAC 00:20:6B:3A5:1B
    i assume thats colon D?
    just asking because ive had that happen on forums before.
    i get around it using php tags
    PHP Code:
    :D 
    
    sorry, didnt mean too hijack, just one of those tidbits i love to share.

    Leave a comment:


  • wgkingwy
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    Are your data correct? Serial number A789* seems to be from Bizhub 367, not from Bizhub C224e.
    Check the data once again, or post a photo.

    Failed to verify the CE Password Reset Request Code.
    The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.


    --
    Regards
    Yes,Bizhub 367,Unable to add image

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by wgkingwy
    Hi jotunn, my c224e dont enter SMode Please help,thank you!
    Printer serial ∶A789087003057
    MAC 00:20:6B:3A5:1B


    MAC: 00206B3AD51B
    Ce pass request: ET2HW-ZJQWC-6ZBB2-DMZZ2-DSN53-2G8YD-ENBQG-QYTHZ
    Are your data correct? Serial number A789* seems to be from Bizhub 367, not from Bizhub C224e.
    Check the data once again, or post a photo.

    Failed to verify the CE Password Reset Request Code.
    The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.


    --
    Regards

    Leave a comment:


  • wgkingwy
    replied
    Re: Konica c224 e can't access service mode

    Hi jotunn, my c224e dont enter SMode Please help,thank you!
    Printer serial ∶A789087003057
    MAC 00:20:6B:3A5:1B


    MAC: 00206B3AD51B
    Ce pass request: ET2HW-ZJQWC-6ZBB2-DMZZ2-DSN53-2G8YD-ENBQG-QYTHZ

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by OBI
    Hi Jotunn, can you help with the code for a c759?
    Much appreciate it.
    Your reset code:
    MFP Serial Number A8JE011001611
    Reset Code V9GRQ-XR736-LXPA5-6VT8C-F8KBL-CG8YD-ENBQG-QYTHH

    --
    Regards

    Leave a comment:


  • OBI
    replied
    Re: Konica c224 e can't access service mode

    Hi Jotunn, can you help with the code for a c759?
    Much appreciate it.

    A8JE011001611
    00:20:6B:E9: D1:E0
    Y9J6C-4E8R2-ESBFX-E3KVD-CB6FG-GG8YD-ENBQG-QYTFB
    Last edited by OBI; 04-13-2024, 01:34 AM.

    Leave a comment:


  • Konica_user
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    Oh, thats completely different situation - this machine has no serial number defined.
    That's not ususal situation, so you couldn't just forget password - machine seems to be modified some way (replaced CPU board or so).

    However, reset code for your machine:
    Reset Code HPYFT-JLWZU-96U75-B7CC5-8FMP2-WG8YD-ENBQG-QYTFV

    --
    Regards
    Thank you for your support, I can now enter service mode.

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by Konica_user
    I will send you photos
    Oh, thats completely different situation - this machine has no serial number defined.
    That's not ususal situation, so you couldn't just forget password - machine seems to be modified some way (replaced CPU board or so).

    However, reset code for your machine:
    Reset Code HPYFT-JLWZU-96U75-B7CC5-8FMP2-WG8YD-ENBQG-QYTFV

    --
    Regards

    Leave a comment:


  • Konica_user
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    Something's wrong with your data, check them once again or post a photo.

    Failed to verify the CE Password Reset Request Code.
    The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.


    --
    Regards
    I will send you photos
    Attached Files

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by Konica_user
    Dear Jotunn
    Please can you help me with the reset code for a bizhub C650i, I don' t remember the password to access the service mode.
    MFP SERIAL NUMBER: AA7N047000467
    MAC: 00:50:AA:46:24:00
    REQUEST CODE: WBHZA-9WW44-F3QZA-NENYY-9GDJN-KG8YD-ENBQH-EYDPF


    Thank you so much
    Something's wrong with your data, check them once again or post a photo.

    Failed to verify the CE Password Reset Request Code.
    The entered CE Password Reset Request Code, MFP Serial Number or MAC Address is invalid.


    --
    Regards

    Leave a comment:


  • Konica_user
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    Reset codes for your machines:

    MFP Serial Number AA7N011001940
    Reset Code AREWL-TNH9D-E9G69-XHF68-UZGBH-6G8YD-ENBQG-QYTFL

    MFP Serial Number AA7N011001889
    Reset Code 8HU77-HD2X4-HEDXS-VCEJZ-YF9JR-9G8YD-ENBQG-QYTFF

    --
    Regards
    Dear Jotunn
    Please can you help me with the reset code for a bizhub C650i, I don' t remember the password to access the service mode.
    MFP SERIAL NUMBER: AA7N047000467
    MAC: 00:50:AA:46:24:00
    REQUEST CODE: WBHZA-9WW44-F3QZA-NENYY-9GDJN-KG8YD-ENBQH-EYDPF


    Thank you so much

    Leave a comment:

Working...