Konica c224 e can't access service mode

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  • sarnoff
    replied
    Re: Konica c224 e can't access service mode

    Good Morning jotunn,

    Please help me with a Bizhub 287. very much appreciated in advance.

    SN: A7AH011002299
    MAC: 00:20:6B:9C:dB:39
    Code: XWD9P-FZPXK-L2Z3W-WJSMH-Z5FMJ-KG8YD-ENBQG-MYDLB

    Leave a comment:


  • Brockie 11
    replied
    Re: Konica c224 e can't access service mode

    Hi all

    Can anyone kindly share a movie data file for the Konica Minolta 284e. my machine has a notification that says animation data missing.


    Thanks in advance.

    Leave a comment:


  • raveendrala
    replied
    Re: Konica c364 e can't access service mode

    Originally posted by jotunn
    Your reset code:
    MFP Serial Number A5C1041016004
    Reset Code 58Q3Q-L54SX-G6QDE-SLWHT-F4HNM-2G8YD-ENBQG-8YTRL

    --
    Regards

    Job done. I really appreciate your help. Thank you very much.

    Leave a comment:


  • jotunn
    replied
    Re: Konica c364 e can't access service mode

    Originally posted by raveendrala
    Hello Jotunn,

    Thank you in advance.
    Your reset code:
    MFP Serial Number A5C1041016004
    Reset Code 58Q3Q-L54SX-G6QDE-SLWHT-F4HNM-2G8YD-ENBQG-8YTRL

    --
    Regards

    Leave a comment:


  • raveendrala
    replied
    Re: Konica c364 e can't access service mode

    Hello Jotunn,




    I have a problem with the CE password for Biz C364e.
    I'd be grateful if you can help me.


    Serial: A5C1041016004
    Mac: 00:20:6B:99:7A:1B
    Request Code: FAQHW-DN7CJ-RY79P-F3PPH-ZQMTL-SG8YD-ENBQ6-8YTR5





    Thank you in advance.
    Attached Files

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by Lync
    Thank you Jotunn,

    It worked. Did you put the serial number in or leave it blank?

    Lync
    Blank - machine in this state has no serial number defined.

    Leave a comment:


  • Lync
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    Try this:
    Reset Code 3BRAP-VEV86-PLN6Q-CTS45-CDP6U-GG8YD-ENBQG-8YTL5
    Thank you Jotunn,

    It worked. Did you put the serial number in or leave it blank?

    Lync

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by B0265
    @jotunn


    I have exactly the same problem as Lync, if you can solve his problem please help me also.


    Printer Serial Number (BLANK)
    MAC Address: 00:20:6B:FC:FD:56
    CE Password Reset Request Code: 8WCZG-VZKFF-H55EF-LU46X-HRXVQ-6G8YD-ENBQG-8YTJD


    Machine serial number from label: ACVD321000796


    You have tried to help me before but now Admin have fixed the problem with the inbox so I can receive messages again.

    Reset Code GD3XH-QNDLS-46JSW-JFLFJ-J7557-SG8YD-ENBQG-8YTL5

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by Lync
    Hi Jotunn

    MFP Serial Number (BLANK)
    MAC Address: 00:50:AA:44:2B:CB
    CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQG-8YTJ7


    Actual machine serial number: AA2M041008642

    The 6 was supposed to be a G. Thank you,

    Lync.
    Try this:
    Reset Code 3BRAP-VEV86-PLN6Q-CTS45-CDP6U-GG8YD-ENBQG-8YTL5

    Leave a comment:


  • Lync
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by jotunn
    There is no guarantee that it will work, but I can try.

    I still need the MAC address of the machine, I'm sure it was displayed on the reset screen.
    Make sure, by the way, that you rewrite the request code without errors - there is probably an error in the one you wrote (ENBQ6 instead of ENBQG).

    Hi Jotunn

    MFP Serial Number (BLANK)
    MAC Address: 00:50:AA:44:2B:CB
    CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQG-8YTJ7


    Actual machine serial number: AA2M041008642

    The 6 was supposed to be a G. Thank you,

    Lync.

    Leave a comment:


  • B0265
    replied
    Re: Konica c224 e can't access service mode

    @jotunn


    I have exactly the same problem as Lync, if you can solve his problem please help me also.


    Printer Serial Number (BLANK)
    MAC Address: 00:20:6B:FC:FD:56
    CE Password Reset Request Code: 8WCZG-VZKFF-H55EF-LU46X-HRXVQ-6G8YD-ENBQG-8YTJD


    Machine serial number from label: ACVD321000796


    You have tried to help me before but now Admin have fixed the problem with the inbox so I can receive messages again.

    Leave a comment:


  • jotunn
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by Lync
    I have a C250i which I have just replaced the CPU card and Storage board because they had failed.

    Are you able to see if you can get a reset code if the serial number is blank? It still gives me a request code.

    MFP Serial Number (BLANK)
    CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQ6-8YTJ7
    Thank you.
    There is no guarantee that it will work, but I can try.

    I still need the MAC address of the machine, I'm sure it was displayed on the reset screen.
    Make sure, by the way, that you rewrite the request code without errors - there is probably an error in the one you wrote (ENBQ6 instead of ENBQG).

    Leave a comment:


  • Lync
    replied
    Re: Konica c224 e can't access service mode

    @jotunn

    Hi Jotunn,

    I have a C250i which I have just replaced the CPU card and Storage board because they had failed.
    I have done a storage board controller firmware update and normal firmware update and machine has been initialised, so the serial number is now blank.
    I cannot log into service mode to enter the serial number because the 9272(x4) does not work.

    Are you able to see if you can get a reset code if the serial number is blank? It still gives me a request code.

    MFP Serial Number (BLANK)
    MAC Address: 00:50:AA:44:2B:CB
    CE Password Reset Request Code: 8QFW8-QGJ5U-KBZFF-SV8TP-TP7KT-KG8YD-ENBQ6-8YTJ7

    Actual machine serial number: AA2M041008642

    Thank you.
    Last edited by Lync; 02-14-2024, 06:35 AM.

    Leave a comment:


  • Synthohol
    replied
    Re: Konica c224 e can't access service mode

    that post was from 2 years ago bud.
    and how do you get into service 2 when it didnt allow them to login at all?

    Leave a comment:


  • augustoram260187
    replied
    Re: Konica c224 e can't access service mode

    Originally posted by DOE
    A previous tech must have changed the service password. I have tried 9272 4 times and twice, 12345678 all that were suggested on the internet and then I'm allow me into the service mode. Is there any way to bypass the password or reset it. I have a c- f a14 code and need to get into the service mode to take care of it but I can't get past the password. Thanks


    in service mode 2 you can put a new password
    in service mode 2 you can put a new password

    Leave a comment:

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