Konica c224 e can't access service mode

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  • wgkingwy
    replied
    my c266 dont enter SMode
    Please help,thank you!
    Attached Files

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  • wgkingwy
    replied
    my c266 dont enter SMode
    Please help,thank you!
    Attached Files

    Leave a comment:


  • technics1210
    replied
    It's worked out :-)

    Thank you very much for that.

    Wishing you a nice day

    Leave a comment:


  • jotunn
    replied
    Originally posted by technics1210
    Hello,

    I bought a used C368.

    Unfortunately I can't get into the CE menu.
    I don't have a password.
    I don't currently need access to the menu. But it's always good to have all the passwords for a machine

    Would you be so kind as to send me the reset code?

    Thx.
    Technics
    Reset code for your machine:
    MFP Serial Number A7PU021020615
    Reset Code 9XADN-ZNKWB-3E5HQ-GTXK8-TYD58-6G8YD-ENJQG-EZTDX

    --
    Regards

    Leave a comment:


  • jotunn
    replied
    Originally posted by tsbservice
    So basically you are saying your help is going mostly towards 3rd and 4th cases. If so I would stop it immediately!
    Don't get me wrong I'm all in helping other techs earn their money but they(crooks) kreep too damn easy here.
    ​​​
    The third case seems acceptable. The customer is the owner of the machine (we're not talking about machines under contract), and he has the exclusive right to decide who services his machine. So in a perfect world, when the machine is delivered to the customer's premises, the customer should be asked to set his own service and administrative password. And all servicing should take place assisted by the customer's representative (data security, privacy issues, etc.).
    But it's not a perfect world, and large service centers set up passwords on customers' machines, also the aftermarket receives machines after service contracts with passwords set up.
    So every service, even the smallest, should be able to remove passwords.

    The fourth case is unarguable, but people lie and it is often difficult to distinguish between mistakes and deliberate action.
    The first attempt to stop the problem has been made, and so far it has been successful.

    You also have to consider that not all of the world is “first world” - and in many places people want and like to be cheated, just as much as they like to cheat - just such local folklore.​

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  • technics1210
    replied
    Hello,

    I bought a used C368.

    Unfortunately I can't get into the CE menu.
    I don't have a password.
    I don't currently need access to the menu. But it's always good to have all the passwords for a machine

    Would you be so kind as to send me the reset code?

    Thx.
    Technics

    Serial: A7PV021020615
    MAC: 00:20:6B:B3:28:F4
    Requesst Code: QZFML-EGV5H-57T9Z-4TX9U-AX8LN-SG8YD-ENJQG-EZDRT

    Leave a comment:


  • jotunn
    replied
    Originally posted by Bricorley

    Went back and verified serial # on back of unit and under the meter count. ITs correct. I will GLADLY paypal you at the link you left the other day on another post. Attached is the reset screen you requested
    Yes, the serial number is correct this time - the first time it had doubled "0" and I did not notice it. Sorry, I'm blind

    MFP Serial Number A8JE011005583
    Reset Code PBDX8-ZKDKA-F5D35-3Z2SH-HQE25-WG8YD-ENJQG-EZTDD

    I don't even know if this link will work - I did it quickly to deter pests.
    If you really want to try, here's the link for you, that will be enough



    --
    Best regards

    Leave a comment:


  • tsbservice
    replied
    So basically you are saying your help is going mostly towards 3rd and 4th cases. If so I would stop it immediately!
    Don't get me wrong I'm all in helping other techs earn their money but they(crooks) kreep too damn easy here.
    ​​​​

    Leave a comment:


  • jotunn
    replied
    Originally posted by femaster
    It's pretty ridiculous the number of people that need to reset the password. Makes me wonder what exactly is going on out there in the service world...
    Yes, I didn't expect this much traffic on this thread.

    All of this traffic comes from essentially four cases:
    - Mistakes made by ignoring procedures.
    - Experimentation.
    - "Stealing" clients from other services.
    - Side effects of illegal activities, such as manipulating machine counters.

    The first case is not as common as it might seem, despite the lack of access to documentation or parts.
    The second case is not very common either - rarely is someone willing to sacrifice a machine for knowledge.
    The third case is surprisingly common-though it's not entirely legal, small services try to protect themselves from competition by setting their own service passwords. In this case, if a customer visits a competing service, they are forced to contact you, which is a good opportunity to ask why they chose another service. This method can also protect against cheap, unauthorized services that lack access to documentation or proper tools.
    The fourth case has become increasingly popular recently, especially in Asia.

    Originally posted by Synthohol
    when you catch these jokers taking advantage of you, $50 is cheap.
    Apparently $50 was enough to deter most.


    Originally posted by Duplicator
    What boggles my mind is the number people offering KM service without access to KM resources as a dealer. I know that isn't easy/cheap to get but...c'mon... Stuff like the service manual, firmware, and the ability to order parts from KM is almost critical to function in support..
    These are often service technicians who have worked for several years in smaller or larger service centers, where they gained knowledge and experience (including documentation and other necessary tools) and left their jobs to make money for themselves, not for someone. Used machines can be bought cheaply, original consumables can be bought off-the-shelf in many places, often at lower prices than dealers buying from Konica Minolta. If you want to play with non-OEM, you can skip the middlemen altogether and buy directly from China. Parts are also available - from used or damaged machines. And when you need something new in exceptional cases, you can always find a service that will sell it to you.

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  • Bricorley
    replied
    Originally posted by jotunn


    Please check again the data you sent - in particular the serial number. Preferably take a picture of the CE Reset machine screen.

    --
    Regards
    Went back and verified serial # on back of unit and under the meter count. ITs correct. I will GLADLY paypal you at the link you left the other day on another post. Attached is the reset screen you requested
    You do not have permission to view this gallery.
    This gallery has 1 photos.

    Leave a comment:


  • jotunn
    replied
    Originally posted by Bricorley
    bummer...same unit now throwing a machine type error. Confirmed type and attempted firmware. Failed on MFP. Had to do a MFP swap. May i ask for help again?

    Serial # A8JE0011005583
    MAC - 00:20:6B:F7:AD:1A
    CODE - V89DD DZGW6 UV62F ZQR3K 7ELUS WG8YD ENJQG EZDR7

    THANKS A TON FOR ALL YOUR HELP. WE ALL TRULY VALUE IT

    Please check again the data you sent - in particular the serial number. Preferably take a picture of the CE Reset machine screen.

    --
    Regards

    Leave a comment:


  • Bricorley
    replied
    bummer...same unit now throwing a machine type error. Confirmed type and attempted firmware. Failed on MFP. Had to do a MFP swap. May i ask for help again?

    Serial # A8JE0011005583
    MAC - 00:20:6B:F7:AD:1A
    CODE - V89DD DZGW6 UV62F ZQR3K 7ELUS WG8YD ENJQG EZDR7

    THANKS A TON FOR ALL YOUR HELP. WE ALL TRULY VALUE IT

    Leave a comment:


  • Duplicator
    replied
    Originally posted by femaster
    It's pretty ridiculous the number of people that need to reset the password. Makes me wonder what exactly is going on out there in the service world...
    What boggles my mind is the number people offering KM service without access to KM resources as a dealer. I know that isn't easy/cheap to get but...c'mon... Stuff like the service manual, firmware, and the ability to order parts from KM is almost critical to function in support.

    It seems like the copiers are designed around the idea that you MUST HAVE access to the service manual and bulletins to find some of the settings. Especially stuff like dip switches, and the engine switches. There are tons of hidden menus too.

    Leave a comment:


  • Synthohol
    replied
    Originally posted by jotunn

    没有离职员工--机器被故意擦除以重置或更改计数器。此时,机器没有分配序列号,管理员模式和服务模式的两个密码都被随机值 覆盖。在这种情况下,该机器只能作为零件或废料处理。

    付款链接如下。付款后,将像往常一样生成重置密码。

    https://www.paypal.com/ncp/payment/SJZ64UU9KA4R4
    when you catch these jokers taking advantage of you, $50 is cheap.
    its crooks like that making it hard to volunteer your time and attention.
    i wouldnt blame you if you started charging everybody!

    Leave a comment:


  • femaster
    replied
    It's pretty ridiculous the number of people that need to reset the password. Makes me wonder what exactly is going on out there in the service world...

    Leave a comment:

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