C250i secure print

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4521
    #1

    C250i secure print

    Off lease machine. Initialized & settings gone through like I usually do. Everything seems turned off on machine side, but "secure print" is showing in driver for output method, grayed out so can't change. I have an older PC in shop so use universal driver which works fine with other "i" series I've tested. Also a box was popping up when selecting print asking for credentials.
    Stupid question, does the copier change the driver automatically to "secure print"? Weird because I didn't change anything on driver side and like I mentioned this same universal driver works for other "i" series tested.
    Thanks in advance
    Tags: None
    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1301
      #2
      what happens in the print driver, if you go to "Configure", then "Obtain Device Information" , "Obtain Settings" - will that clear it. Also, in "Obtain Settings" , turn off "Auto" this will allow you to change items in "Device Option"
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4521
          #3
          Originally posted by kingarthur
          what happens in the print driver, if you go to "Configure", then "Obtain Device Information" , "Obtain Settings" - will that clear it. Also, in "Obtain Settings" , turn off "Auto" this will allow you to change items in "Device Option"
          Will give it a try and report back. Thanks!

            Comment

            • Synthohol
              Certified Konica Expert

              Site Contributor
              5,000+ Posts
              • Mar 2016
              • 5735
              #4
              also check IP/port, that WSD nonsense is as reliable as condoms made by a porcupine.
              We know a thing or two because we've seen a thing or two.
              The medication helps though...
                😂 2

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                • copyman
                  Owner / Technician

                  Site Contributor
                  2,500+ Posts
                  • Sep 2005
                  • 4521
                  #5
                  Post revised, Update: I ended up formatting HDD, re-installed latest FW, initialized again and son of a bitch all good! Sucks not knowing what it was but glad it's printing now. The picture was before I did the format, etc.
                  Thanks again for the replies
                  Last edited by copyman; 3 weeks ago.

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                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4521
                      #6
                      duplicate

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                        • Duplicator
                          IT Manager

                          100+ Posts
                          • May 2022
                          • 245
                          #7
                          Originally posted by copyman
                          Post revised, Update: I ended up formatting HDD, re-installed latest FW, initialized again and son of a bitch all good! Sucks not knowing what it was but glad it's printing now. The picture was before I did the format, etc.
                          Thanks again for the replies
                          By any chance did you change the function version as part of that process? The function version can play a huge role on some models on how it reports the accessories over SNMP to the print drivers.
                          Worked in IT for 12 years from Helpdesk up to System Administrator. Now working as the IT Manager at a copier company for the last 4 years.

                          If I helped you out, please give me a thumbs up! It helps my reputation.
                            👍 1

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                            • rolls.bo
                              Technician
                              • Sep 2014
                              • 42
                              #8
                              I attach a file of mine to always activate protected printing. You verify that these menus are NOT active.
                              Sorry if the file is in Italian, but this is a file generated by me and not by user manuals or technicians
                              I hope it helps you.
                              bye​
                              Attached Files
                                👍 2

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