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Those ladies called me for paper jams on big analogue Toshiba...it turns out that they forgot a whole knife in the machine from their previous intervention.
A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
Blessed are they who can laugh at themselves, for they shall never cease to be amused.
How about this one on a bizhub PRO951? Look carefully ... it's there. I took the registration sensor off three times before seeing it. The paper is statically clinging to the upper guide plate, and would "dance" ... when I discovered it:
And this is on a bizhub PRESS 1100. We knew exactly where it was ... that is: in the duplex path under the fuser. It took over two hours to get there. My question is: "... and why do you need to duplex labels? It's just backing paper on the back."
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
I think mine has to be a hot cross bun in a clocking in machine, the cleaner took her son into work in a bakery, he got bored...no idea how he managed to get a bun into a slot just about wide enough for 160gsm card....but he did it
Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...
A single hair bogged down the paper feed drive on a C35...
I used to go to a hotel, where the cat used to sleep on the top of their A4 copier, full of cat hair...the cat was also a vicious sod, you couldn't go near the copier whilst it was sleeping, and everyone was too scared to move it, I found out the hard way...deep scratches down my arm
Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...
A family of mice living on top of the transfer belt at a restaurant. Found one dead being fed into trans belt cleaning blade and other baby mice scattered when I took trans belt out. Needless to say the machine had to be replaced not just for mouse crap & pee everywhere but the wires had been chewed and machine was doing some weird stuff. Hard to believe they can squeeze through a tiny opening to get into copier. Heard they don't have skeleton system which allows them to squeeze through tiny cracks!
We had a brand new BH808 the kept having duplex jams and each time it was a screw that had fallen in. Finally figured out that the screws in the the duplex section in the door were falling out on a brand new machine and had to replace that part of the door.
How about this one on a bizhub PRO951? Look carefully ... it's there. I took the registration sensor off three times before seeing it. The paper is statically clinging to the upper guide plate, and would "dance" ... when I discovered it:
[ATTACH=CONFIG]51714[/ATTACH]
And this is on a bizhub PRESS 1100. We knew exactly where it was ... that is: in the duplex path under the fuser. It took over two hours to get there. My question is: "... and why do you need to duplex labels? It's just backing paper on the back."
[ATTACH=CONFIG]51713[/ATTACH]
=^..^=
I get lots of those stuck labels, from customers printing medicine labels.
As for that little piece of paper, bought a blower and go to town on every paper path and sensor
A family of mice living on top of the transfer belt at a restaurant. Found one dead being fed into trans belt cleaning blade and other baby mice scattered when I took trans belt out. Needless to say the machine had to be replaced not just for mouse crap & pee everywhere but the wires had been chewed and machine was doing some weird stuff. Hard to believe they can squeeze through a tiny opening to get into copier. Heard they don't have skeleton system which allows them to squeeze through tiny cracks!
And you tell them is not covered by any warranty and they get mad... [emoji2373]
Once I had a call for a machine not working, go there and the copier is full of water...
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