Bizhub C220 not printing

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  • vladimuss
    Junior Member
    • Dec 2021
    • 6

    #1

    [Misc] Bizhub C220 not printing

    Hello guys.
    I recently bought another one bizhub c220 second hand at 170,000 copies but recently serviced. The machine


    worked great when we tested it. But the person from whom I bought the machine decided to delete my personal files viaphysical format of the hard disk. Now I have three problems.No animation data, it cannot print over the network, and the USB port does not work. Now I can only copy. I chack all the settings, removed the tracking account, checked the life of the consumables, different drivers, different IP addresses and everything described in the instructions. When setting a copy for printing, the button flashes in blue, the fans turn on and nothing happens. after restarting the machine, no print job is registered. I will be very grateful for all opinions
  • elmaligno
    Expert technician KM

    250+ Posts
    • Oct 2009
    • 302

    #2
    Re: Bizhub C220 not printing

    Originally posted by vladimuss
    Hello guys.
    I recently bought another one bizhub c220 second hand at 170,000 copies but recently serviced. The machine


    worked great when we tested it. But the person from whom I bought the machine decided to delete my personal files viaphysical format of the hard disk. Now I have three problems.No animation data, it cannot print over the network, and the USB port does not work. Now I can only copy. I chack all the settings, removed the tracking account, checked the life of the consumables, different drivers, different IP addresses and everything described in the instructions. When setting a copy for printing, the button flashes in blue, the fans turn on and nothing happens. after restarting the machine, no print job is registered. I will be very grateful for all opinions

    First: Animation data is a file that you lose when format HDD, you must reinstall.
    But the problem is, probably, that you must have one or more consumables at end of life, and after the reset, the machine converts the "NON STOP CONSUMABLES" on service mode to "STOP CONSUMABLES". Now the only solution is locate the ones wich had reaches end of life and replace them.
    Field technician since 1994

    Comment

    • vladimuss
      Junior Member
      • Dec 2021
      • 6

      #3
      Re: Bizhub C220 not printing

      Originally posted by elmaligno
      First: Animation data is a file that you lose when format HDD, you must reinstall.
      But the problem is, probably, that you must have one or more consumables at end of life, and after the reset, the machine converts the "NON STOP CONSUMABLES" on service mode to "STOP CONSUMABLES". Now the only solution is locate the ones wich had reaches end of life and replace them.
      Please , show me how i can stop consumable life counter?
      I don't have any warnings on the display.
      The life of all consumables is just beginning

      Comment

      • copyman
        Owner / Technician

        Site Contributor
        2,500+ Posts
        • Sep 2005
        • 4646

        #4
        Re: Bizhub C220 not printing

        Originally posted by vladimuss
        Please , show me how i can stop consumable life counter?
        I don't have any warnings on the display.
        The life of all consumables is just beginning
        If the life indicators aren't showing any at 0% then rule out that being reason machine wont print. Plus you said you can copy.

        The USB port has to be turned on in admin mode.

        Have you done anything like ping the copiers IP address from the config page? Or if you put IP address in browser will the copier interface page come up? Does the IP, gateway & subnet all match with your network scope?

        Sorry if you don't know how to do any of this you will have to call in a tech or the guy that sold it to you.

        Best of luck

        Comment

        • Copier Addict
          Aging Tech

          Site Contributor
          10,000+ Posts
          • Jul 2013
          • 14569

          #5
          Re: Bizhub C220 not printing

          Originally posted by vladimuss
          Please , show me how i can stop consumable life counter?
          I don't have any warnings on the display.
          The life of all consumables is just beginning

          Please post a picture of the consumabe list. The gauges on this machine work the opposite of what you might think. When the bars are full the assocciated unit is at end of life.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7986

            #6
            Re: Bizhub C220 not printing

            Originally posted by copier addict
            Please post a picture of the consumabe list. The gauges on this machine work the opposite of what you might think. When the bars are full the assocciated unit is at end of life.
            Absolutely agree. View them from web interface (PSWC)
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8131

              #7
              Re: Bizhub C220 not printing

              Originally posted by vladimuss
              Hello guys.
              I recently bought another one bizhub c220 second hand at 170,000 copies but recently serviced. The machine


              worked great when we tested it. But the person from whom I bought the machine decided to delete my personal files viaphysical format of the hard disk. Now I have three problems.No animation data, it cannot print over the network, and the USB port does not work. Now I can only copy. I chack all the settings, removed the tracking account, checked the life of the consumables, different drivers, different IP addresses and everything described in the instructions. When setting a copy for printing, the button flashes in blue, the fans turn on and nothing happens. after restarting the machine, no print job is registered. I will be very grateful for all opinions

              As others have said if any of the image units are at 0% you won't be able to print however if you update the firmware you can enable printing using a CE mode setting.

              If they have not reached end of life try an 'all clear' in CE mode.

              If you need the firmware & your missing move animation file let me know.

              We offer a bespoke service to supply the most popular printer firmware so please contact us to discuss your requirements.

              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              ​

              Comment

              • vladimuss
                Junior Member
                • Dec 2021
                • 6

                #8
                Re: Bizhub C220 not printing

                Originally posted by copier tech

                As others have said if any of the image units are at 0% you won't be able to print however if you update the firmware you can enable printing using a CE mode setting.

                If they have not reached end of life try an 'all clear' in CE mode.

                If you need the firmware & your missing move animation file let me know.

                www.printerfirmware.co.uk
                I think I configured the network settings correctly and took a few screenshots. I have created only one administrator and no password to print.
                Thank you very much for your cooperation, how easy it will be for you to send me the firmware and the animation date?
                Attached Files

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8131

                  #9
                  Re: Bizhub C220 not printing

                  Originally posted by vladimuss
                  I think I configured the network settings correctly and took a few screenshots. I have created only one administrator and no password to print.
                  Thank you very much for your cooperation, how easy it will be for you to send me the firmware and the animation date?
                  From the screen shots all your consumables look fine. A lot of parts have been replaced recently or the counters were reset.

                  It is a very simply process to purchase the firmware from us. Once payment has been received we send you our unique link to download the files.

                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  ​

                  Comment

                  • vladimuss
                    Junior Member
                    • Dec 2021
                    • 6

                    #10
                    Re: Bizhub C220 not printing

                    Originally posted by copier tech
                    From the screen shots all your consumables look fine. A lot of parts have been replaced recently or the counters were reset.

                    It is a very simply process to purchase the firmware from us. Once payment has been received we send you our unique link to download the files.

                    I am sorry for the stupid question, but after entering CE mode, in which exact menu can I do "ALL CLEAR"?

                    Comment

                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7986

                      #11
                      Re: Bizhub C220 not printing

                      Should be in system 1
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                      Comment

                      • femaster
                        Service Manager

                        1,000+ Posts
                        • May 2011
                        • 1482

                        #12
                        Re: Bizhub C220 not printing

                        Originally posted by vladimuss
                        I am sorry for the stupid question, but after entering CE mode, in which exact menu can I do "ALL CLEAR"?
                        Realize that this does exactly what it says, it clears "all". All settings, addresses, network information, etc.; anything and everything that is user configurable. You will be starting from scratch.
                        A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                        My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                        Comment

                        • vladimuss
                          Junior Member
                          • Dec 2021
                          • 6

                          #13
                          Re: Bizhub C220 not printing

                          Originally posted by tsbservice
                          Should be in system 1
                          Thank you very much!
                          the problem is solved!

                          Comment

                          • tsbservice
                            Field tech

                            Site Contributor
                            5,000+ Posts
                            • May 2007
                            • 7986

                            #14
                            Re: Bizhub C220 not printing

                            Originally posted by vladimuss
                            Thank you very much!
                            the problem is solved!
                            Thank copier tech he nailed it.
                            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                            Comment

                            • vladimuss
                              Junior Member
                              • Dec 2021
                              • 6

                              #15
                              Re: Bizhub C220 not printing

                              Originally posted by tsbservice
                              Thank copier tech he nailed it.
                              Of course. I always enjoy working with professionals!
                              Thanks!

                              Comment

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