Envelope icon in Service Mode?!

[Methmann]

Hello

Do any of you know, what a envelope with a cross icon means in Service mode??

I have checked and reset CS Remote Care, so it doesnt seem to be because of that

Thank you :-)

image.png

[kingarthur]

What happens if you press it.....

[Methmann]

What happens if you press it.....

Unfortunately, nothing happens

I have also tried to do a clear all data, didnt help either

[Synthohol]

its the email transfer icon. or failed in your case
maybe vcare or maint reporting has been setup and it was unable to send the data through the network for some reason.
its the email transfer icon.

[Methmann]

its the email transfer icon. or failed in your case
maybe vcare or maint reporting has been setup and it was unable to send the data through the network for some reason.
its the email transfer icon.

Do you happen to know where/how to disable it??

[Synthohol]

in admin mode under network setting, detail setting, total counter notification

[tsbservice]

Hello

Do any of you know, what a envelope with a cross icon means in Service mode??

I have checked and reset CS Remote Care, so it doesnt seem to be because of that

Thank you :-)

image.png

How exactly did you reset CSRC?
Step by step please.

[Synthohol]

Data Initialization clears the Server Settings of CS Remote Care not its use.
do a ram clear and initialize in cs care
just undo anything this says.
start by disabling webdav.