C458 scanning issue ??

Collapse
X
Collapse
 
  • Page of 2
  • Time
  • Show
Clear All
new posts
Previous 1 2 template Next
  • tsbservice
    Field tech

    Site Contributor
    5,000+ Posts
    • May 2007
    • 7976
    #16
    Re: C458 scanning issue ??

    Originally posted by KMFLT3CH
    nah the screenshot is an 8 series still running very old firmware. the pagescope layout changes to the black/grey scheme after a certain function version, hence the newly delivered machine that OP posted about is running newer firmware than the other 8 series already on site.

    OP, make sure base firmware is up to date, version G00-X4 should be new enough considering their other machines are still on much older firmware. double check the function version, should be switch 25 / HEX B0 (zero)

    lastly, usb export the network settings of a working 8 series already on site and import it into their newer machine, give the machine an IP address, then try scanning.
    A bit late to the party, aren't we
    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

      Comment

      • KMFLT3CH
        Trusted Tech

        100+ Posts
        • May 2017
        • 226
        #17
        Re: C458 scanning issue ??

        Originally posted by tsbservice
        A bit late to the party, aren't we
        yeah seems a few of us in this thread are, what's your point? just confirming that OP was not mistaken with his screenshot, carry on.

          Comment

          • tsbservice
            Field tech

            Site Contributor
            5,000+ Posts
            • May 2007
            • 7976
            #18
            Re: C458 scanning issue ??

            Originally posted by KMFLT3CH
            yeah seems a few of us in this thread are, what's your point? just confirming that OP was not mistaken with his screenshot, carry on.
            My point is in my replies, you're entitled to disagree. Carry on.
            A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
            Blessed are they who can laugh at themselves, for they shall never cease to be amused.

              Comment

              • copyman
                Owner / Technician

                Site Contributor
                2,500+ Posts
                • Sep 2005
                • 4624
                #19
                Re: C458 scanning issue ??

                Originally posted by copier tech
                Update the firmware & set the function version to 4.2 & start from there.

                I bet you'll find this is all that is needed.

                IT WORKED !!! THANK YOU !!!

                And thanks to everyone else who replied. I really appreciate the help.

                If anyone else has more requests for "All solutions" post in other thread and I will post them for you. I like to pay it forward....

                  Comment

                  • Reed
                    Senior Tech

                    Site Contributor
                    250+ Posts
                    • Feb 2011
                    • 259
                    #20
                    Re: C458 scanning issue ??

                    Originally posted by copyman
                    Yes they setup most of my machines remotely.

                    They said all their 4 & 8 series web interface pages look same. Attached is pic of a C558 in their office, web page looks same as "4" series. This is first time seeing this web page? Not doubting there are different pages for new machines just mentioning it as might help with the scan issue.

                    When the "version" is changed through software switch 25, It will change the web interface. Usually "version" is changed (ex 3.2 to 4.2) it is done when the FW is upgraded

                      Comment

                      • copier tech
                        Field Supervisor

                        5,000+ Posts
                        • Jan 2014
                        • 8132
                        #21
                        Re: C458 scanning issue ??

                        Originally posted by copyman
                        IT WORKED !!! THANK YOU !!!

                        And thanks to everyone else who replied. I really appreciate the help.

                        If anyone else has more requests for "All solutions" post in other thread and I will post them for you. I like to pay it forward....
                        Thanks for the feedback.

                        Once again proves the importance in keeping the firmware up to date.

                        Printer & Copier Firmware - www.printerfirmware.co.uk
                        Let us eat, drink, and be merry, because tomorrow we may die!

                        For all your firmware & service manual needs please visit us at:

                        www.copierfirmware.co.uk - www.printerfirmware.co.uk
                        ​

                          Comment

                          Previous 1 2 template Next
                          Working...