New machine delivery time?

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  • copyman
    Owner / Technician

    Site Contributor
    2,500+ Posts
    • Sep 2005
    • 4524

    #1

    New machine delivery time?

    Just wanted to see how long it's taking Kon/Min dealers to fulfill customer orders for new machines & accessories? Specifically the C450i / C550i model that one of my customers is looking to buy.

    Thanks
    Last edited by copyman; 05-20-2022, 12:49 PM.
  • suomi
    Trusted Tech

    100+ Posts
    • Oct 2008
    • 152

    #2

    Comment

    • femaster
      Service Manager

      1,000+ Posts
      • May 2011
      • 1458

      #3
      Re: New machine delivery time?

      Depending on what you are after I guess the wait time could vary. Six weeks ago we put in and order for 24 machines and various accessories (PC, DK, FS, RU, etc.) All of them were various i-models with the exception of three 287s. To date we have gotten in all the accessories that were ordered with them, and three C650i and four C300i machines, which was the full order of those models. I'd say if someone was interested in getting something that probably wouldn't have a seriously long wait, those would be 2 models to look into at this point.
      Last edited by femaster; 05-20-2022, 01:59 PM.
      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

      Comment

      • kingarthur
        Service Manager

        1,000+ Posts
        • Feb 2008
        • 1301

        #4
        Re: New machine delivery time?

        Originally posted by copyman
        Just wanted to see how long it's taking Kon/Min dealers to fulfill customer orders for new machines & accessories? Specifically the C458 / C558 model that one of my customers is looking to buy.

        Thanks

        I would assume you'd have a very long wait for those models, as they've been replaced by the C450i//c550i
        Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

        Comment

        • copyman
          Owner / Technician

          Site Contributor
          2,500+ Posts
          • Sep 2005
          • 4524

          #5
          Re: New machine delivery time?

          Originally posted by kingarthur
          I would assume you'd have a very long wait for those models, as they've been replaced by the C450i//c550i
          Haha... yes I meant the C450i / C550i and corrected original post.

          Comment

          • mloudy
            Senior Tech

            500+ Posts
            • Oct 2015
            • 764

            #6
            Re: New machine delivery time?

            Two other OEMs have said don't expect any engines until Sept. or Oct. with the exception of a few models still left in stock. The continued complete lockdowns in areas of China where semiconductors are made is the reason given. I am told it will cause all OEMs to halt production if they haven't already.

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            • Tech Helpdesk
              Trusted Tech

              100+ Posts
              • Jul 2015
              • 112

              #7
              Re: New machine delivery time?

              Can anyone beat this ? Order raised beginning January 2022 and we are still waiting for the Konica Minolta machines !!! We get excuse after excuse and no real answers.
              Is this a UK thing or is everyone waiting at least 7 months for the KM boxes ???

              Comment

              • mloudy
                Senior Tech

                500+ Posts
                • Oct 2015
                • 764

                #8
                Re: New machine delivery time?

                I am still hearing that all OEM's except for Sharp are still dealing with issues getting equipment orders fulfilled. As for Sharp we only starting seeing a slow down in A3 products in April of this year and it has slowly been getting back to normal. Right now the delays seems to be limited to paper desks. Sharp and Lexmark A4 has been a problem since late 2021.

                We got a school bid on March 22 with a contract award on April 11. It required a complete install date by July 29 among other rediculous things. Hard pass.

                Comment

                • techsxge
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jan 2022
                  • 660

                  #9
                  Re: New machine delivery time?

                  I ordered a new Machine like 2 weeks ago and it arrived on last Monday.
                  I am still waiting on a d-Color MF 554 for about 5 Months now with no ETA. Realy depends on the Machine right now

                  Comment

                  • techsxge
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Jan 2022
                    • 660

                    #10
                    Re: New machine delivery time?

                    Originally posted by Tech Helpdesk
                    Can anyone beat this ? Order raised beginning January 2022 and we are still waiting for the Konica Minolta machines !!! We get excuse after excuse and no real answers.
                    Is this a UK thing or is everyone waiting at least 7 months for the KM boxes ???
                    Yes. Have been waiting on a C368 for 13 months. Arrived in June this Year. Lost the Customer due to it

                    Comment

                    • techsxge
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jan 2022
                      • 660

                      #11
                      Re: New machine delivery time?

                      I am currently placing many orders again for machines i partly dont even need rn but i need to predict what i need in the future

                      Comment

                      • copyman
                        Owner / Technician

                        Site Contributor
                        2,500+ Posts
                        • Sep 2005
                        • 4524

                        #12
                        Re: New machine delivery time?

                        Customer ordered C450i back in June. Just received update that will be at least until end of Sept before it's shipped.

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                        • SmellsHot
                          Head Tech

                          500+ Posts
                          • Dec 2009
                          • 512

                          #13
                          Re: New machine delivery time?

                          I ordered a combination of Bizhub 300i's, 360i's and C300i's in September 2021. Still haven't received the equipment. To date I have 30 A4 machines on backorder with no real ETA from KM.....Fucking joke if you ask me.
                          Everyone has the right to be stupid. Some people just abuse this privelage more than others

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                          • SalesServiceGuy
                            Field Supervisor

                            Site Contributor
                            5,000+ Posts
                            • Dec 2009
                            • 8081

                            #14
                            Re: New machine delivery time?

                            Originally posted by SmellsHot
                            I ordered a combination of Bizhub 300i's, 360i's and C300i's in September 2021. Still haven't received the equipment. To date I have 30 A4 machines on backorder with no real ETA from KM.....Fucking joke if you ask me.
                            ... the joke is on you if by now you have not picked up another A4 copier supplier. I recommend the Toshiba e330AC, outstanding!

                            Comment

                            • BillyCarpenter
                              Field Supervisor

                              Site Contributor
                              VIP Subscriber
                              10,000+ Posts
                              • Aug 2020
                              • 16308

                              #15
                              Re: New machine delivery time?

                              Originally posted by techsxge
                              I am currently placing many orders again for machines i partly dont even need rn but i need to predict what i need in the future

                              Isn't that what copier dealers have always done? Order inventory based on our prediction of future sales?
                              Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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