270GSM wont feed through bypass C300i

Collapse
X
Collapse
 
  • Page of 1
  • Time
  • Show
Clear All
new posts
Previous template Next
  • rrrohan
    Service Manager

    Site Contributor
    1,000+ Posts
    • Sep 2011
    • 1976
    #1

    270GSM wont feed through bypass C300i

    Have not been able to get any C300i to feed customers 270GSM card stock through bypass tray but its ok from tray 1.

    The pickup roller doesnt slip on paper it just doesnt spin. Works fine on other stock though and copier is brand new.

    if i totally remove sep roller but leave the guide install it feeds fine but would limit them to only a single page in tray at a time.

    I tried cutting a loop or so out of sprint to allow it a larger gap but didnt help.

    any idea?

    or should i just try taking more off the spring? I really thought the new pickup assy would of worked much better than previous generations but surprisingly this card stock went through the old 8 series fine
    Tags: bypass, fine, pickup, stock, tray
    • and
      Technician

      50+ Posts
      • Oct 2011
      • 89
      #2
      Re: 270GSM wont feed through bypass C300i

      You have see this ?
      The paper JAM may occur from the bypass tray (PSKM_BT2013209EN) Bypass Tray pickup Roller.pdf

        Comment

        • rrrohan
          Service Manager

          Site Contributor
          1,000+ Posts
          • Sep 2011
          • 1976
          #3
          Re: 270GSM wont feed through bypass C300i

          thanks ill try this part

            Comment

            • Gift
              Service Manager

              1,000+ Posts
              • Mar 2011
              • 2439
              #4
              Re: 270GSM wont feed through bypass C300i

              + use the previous generation sep roller

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22858
                  #5
                  Re: 270GSM wont feed through bypass C300i

                  Originally posted by rrrohan
                  ... The pickup roller doesn't slip on paper it just doesn't spin...
                  You can stop right there. Focus on the pickup roller drive, clutch or one-way. A simple test is to reach into the slot with your finger and roll the pickup tire one-direction, then the other to see if that one-way is slipping. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • suomi
                      Trusted Tech

                      100+ Posts
                      • Oct 2008
                      • 152
                      #6
                      www.copytechnet.com

                      The new bypass is simply worse than the old version on thick paper.

                        Comment

                        • Gift
                          Service Manager

                          1,000+ Posts
                          • Mar 2011
                          • 2439
                          #7
                          Re: www.copytechnet.com

                          Originally posted by suomi
                          The new bypass is simply worse than the old version on thick paper.
                          Yeah we had to modify some because the thick paper wont't pass the sep roller. Our first attempt was using a corrugated rubber roller for pickup and fiddling around with the sep roller assy - that worked "okay-ish". Final solution was just a downgrade to the old style sep roller.

                            Comment

                            • rrrohan
                              Service Manager

                              Site Contributor
                              1,000+ Posts
                              • Sep 2011
                              • 1976
                              #8
                              Re: 270GSM wont feed through bypass C300i

                              Originally posted by Gift
                              + use the previous generation sep roller
                              I just tried this on another customers copier having same issue as my previous customer and now its working like a charm.

                              i noticed the i series sep roller is clutchless compared to the one way spring on the 8 series. might start doing this to all i series at runup

                                Comment

                                • KMFLT3CH
                                  Trusted Tech

                                  100+ Posts
                                  • May 2017
                                  • 196
                                  #9
                                  Re: 270GSM wont feed through bypass C300i

                                  Originally posted by Gift
                                  + use the previous generation sep roller
                                  Just to verify, you are referring to part # 4658015106 for the old sep roller?

                                  Z4690.wh.jpg

                                    Comment

                                    • rrrohan
                                      Service Manager

                                      Site Contributor
                                      1,000+ Posts
                                      • Sep 2011
                                      • 1976
                                      #10
                                      Re: 270GSM wont feed through bypass C300i

                                      Originally posted by KMFLT3CH
                                      Just to verify, you are referring to part # 4658015106 for the old sep roller?

                                      [ATTACH=CONFIG]56670[/ATTACH]
                                      Well thats the one i am now using and its so far so good

                                        Comment

                                        • Markks
                                          Senior Tech

                                          Site Contributor
                                          VIP Subscriber
                                          500+ Posts
                                          • Feb 2018
                                          • 620
                                          #11
                                          Re: 270GSM wont feed through bypass C300i

                                          Originally posted by rrrohan
                                          Well thats the one i am now using and its so far so good
                                          Just wanted to add, that Compression Spring AA7NP10100 is available for the i series. It is a different separation pressure spring which is for machines that have issues with envelopes and thick paper from the bypass tray...
                                          Attached Files

                                            Comment

                                            • blackcat4866
                                              Master Of The Obvious

                                              Site Contributor
                                              10,000+ Posts
                                              • Jul 2007
                                              • 22858
                                              #12
                                              Re: 270GSM wont feed through bypass C300i

                                              Thanks Markks! =^..^=
                                              If you'd like a serious answer to your request:
                                              1) demonstrate that you've read the manual
                                              2) demonstrate that you made some attempt to fix it.
                                              3) if you're going to ask about jams include the jam code.
                                              4) if you're going to ask about an error code include the error code.
                                              5) You are the person onsite. Only you can make observations.

                                              blackcat: Master Of The Obvious =^..^=

                                                Comment

                                                • rrrohan
                                                  Service Manager

                                                  Site Contributor
                                                  1,000+ Posts
                                                  • Sep 2011
                                                  • 1976
                                                  #13
                                                  Re: 270GSM wont feed through bypass C300i

                                                  good to know. im happy enough just installing 8 series sep roller but i guess changing spring is slightly quicker

                                                    Comment

                                                    • femaster
                                                      Service Manager

                                                      1,000+ Posts
                                                      • May 2011
                                                      • 1449
                                                      #14
                                                      Re: 270GSM wont feed through bypass C300i

                                                      Originally posted by rrrohan
                                                      good to know. im happy enough just installing 8 series sep roller but i guess changing spring is slightly quicker
                                                      Probably a lot cheaper too, unless you happen to have excess stock in the separation rollers.
                                                      A Ricoh Service Tech for 7 year. A Konica Minolta Service Tech for 7 years. Now, KM service manager for 4 years.
                                                      My Ricoh knowledge is slowly dwindling away at this point. Many things have been lost to time...

                                                        Comment

                                                        • Gift
                                                          Service Manager

                                                          1,000+ Posts
                                                          • Mar 2011
                                                          • 2439
                                                          #15
                                                          Re: 270GSM wont feed through bypass C300i

                                                          Originally posted by rrrohan
                                                          Well thats the one i am now using and its so far so good
                                                          Yeh sorry for the late reply due to holiday, I'm glad it helped!

                                                            Comment

                                                            Previous template Next
                                                            Working...