Minolta C364 Toner no Add in Developer

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  • andrecopfac
    Technician
    • Feb 2020
    • 17

    #1

    Minolta C364 Toner no Add in Developer

    My Minolta C364 machine is not adding toner automatically in BLACK, and it is not showing any end of CMYK toner, I have to add black toner manually in service mode after the machine launches code for lack of toner in the developer.


    does anyone know what can be done? I already cleaned the hopper system and the gears are working freely.

    currently I use the C8000 toner replacing the C364 bottle and adding ferrite little by little.
    Last edited by andrecopfac; 04-06-2023, 03:21 PM.
  • Synthohol
    Certified Konica Expert

    Site Contributor
    5,000+ Posts
    • Mar 2016
    • 5839

    #2
    Re: Minolta C364 Toner no Add in Developer

    I really really don't mean to sound like a personal attack, that being said, that is one of the most frankenprinter things I have ever read here.
    Adding ferrite manually and using the wrong toner I don't see how you would get a consistent output or the machine to stabilize properly.
    Is there no 514 toner anywhere?
    The sensors in the toner hopper are probably confused and I really don't know how to advise you when the operating conditions are so random.
    Good luck and again I apologize if this sounded like a personal attack, it's not I'm just really at a loss of direction to point you given the way you are running it.
    We know a thing or two because we've seen a thing or two.
    The medication helps though...

    Comment

    • kingarthur
      Service Manager

      1,000+ Posts
      • Feb 2008
      • 1364

      #3
      Re: Minolta C364 Toner no Add in Developer

      Originally posted by andrecopfac
      My Minolta C364 machine is not adding toner automatically in BLACK, and it is not showing any end of CMYK toner, I have to add black toner manually in service mode after the machine launches code for lack of toner in the developer.


      does anyone know what can be done? I already cleaned the hopper system and the gears are working freely.

      currently I use the C8000 toner replacing the C364 bottle and adding ferrite little by little.
      Words fail me....
      Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

      Comment

      • Phil B.
        Field Supervisor

        10,000+ Posts
        • Jul 2016
        • 22798

        #4
        Re: Minolta C364 Toner no Add in Developer

        Originally posted by andrecopfac
        My Minolta C364 machine is not adding toner automatically in BLACK, and it is not showing any end of CMYK toner, I have to add black toner manually in service mode after the machine launches code for lack of toner in the developer.


        does anyone know what can be done? I already cleaned the hopper system and the gears are working freely.

        currently I use the C8000 toner replacing the C364 bottle and adding ferrite little by little.
        you are going to have to clean out the toner hopper, dev unit.

        get the correct developer .. toner.

        install.. initialize..test.

        Comment

        • tsbservice
          Field tech

          Site Contributor
          5,000+ Posts
          • May 2007
          • 8019

          #5
          Re: Minolta C364 Toner no Add in Developer

          Originally posted by andrecopfac
          My Minolta C364 machine is not adding toner automatically in BLACK, and it is not showing any end of CMYK toner, I have to add black toner manually in service mode after the machine launches code for lack of toner in the developer.


          does anyone know what can be done? I already cleaned the hopper system and the gears are working freely.

          currently I use the C8000 toner replacing the C364 bottle and adding ferrite little by little.
          That may work if you know exactly what are you doing.
          Not recommended but possible.
          Pay strong attention on your TCRs and make necessary corrections if under/over tonned.
          I think you can contact one of great Brazilian techs here tulitron who can helps you out.
          A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
          Blessed are they who can laugh at themselves, for they shall never cease to be amused.

          Comment

          • allan
            RTFM!!

            5,000+ Posts
            • Apr 2010
            • 5462

            #6
            Re: Minolta C364 Toner no Add in Developer

            Try resetting the K dev tank to see if that will help. If the "ferrite" you are using is premixed at 6.5% then there is no reason for it not to work. It could be that there is some kind of obstruction in the toner path that is causing it to feed slow like the tube going to the devtank or the auger in the hopper that is blocked. It will catch up when you are adding it manually but can not keep up in normal working conditions.

            Do an engine error clear for good measure.
            Whatever

            Comment

            • andrecopfac
              Technician
              • Feb 2020
              • 17

              #7
              Re: Minolta C364 Toner no Add in Developer

              Originally posted by Phil B.
              you are going to have to clean out the toner hopper, dev unit.

              get the correct developer .. toner.

              install.. initialize..test.
              thank you

              Comment

              • tulintron
                Senior Tech

                Site Contributor
                500+ Posts
                • Jul 2014
                • 668

                #8
                Re: Minolta C364 Toner no Add in Developer

                Originally posted by andrecopfac
                thank you
                https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                Comment

                • andrecopfac
                  Technician
                  • Feb 2020
                  • 17

                  #9
                  Re: Minolta C364 Toner no Add in Developer


                  Good afternoon friend
                  I already did this procedure, to add toner without the cap covering the set of toner bottles, and they rotate normally, what happens is similar to what the friend above said, when there is a lot of black coverage in the prints, it seems that the same does not account for filling the toner revealing box and following up. But strange is that the machine stopped asking for any of the toners, they run out of the bottle, the machine drops to 1% in the TCR and gives a code.


                  I'm going to try to disassemble the dnv hopper and clean the sensor inside, but I'm not so hopeful that this is it.

                  Comment

                  • tsbservice
                    Field tech

                    Site Contributor
                    5,000+ Posts
                    • May 2007
                    • 8019

                    #10
                    Re: Minolta C364 Toner no Add in Developer

                    Check white bushings A5C1RA0000.
                    A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                    Blessed are they who can laugh at themselves, for they shall never cease to be amused.

                    Comment

                    • tulintron
                      Senior Tech

                      Site Contributor
                      500+ Posts
                      • Jul 2014
                      • 668

                      #11
                      Re: Minolta C364 Toner no Add in Developer

                      Originally posted by andrecopfac
                      Good afternoon friend
                      I already did this procedure, to add toner without the cap covering the set of toner bottles, and they rotate normally, what happens is similar to what the friend above said, when there is a lot of black coverage in the prints, it seems that the same does not account for filling the toner revealing box and following up. But strange is that the machine stopped asking for any of the toners, they run out of the bottle, the machine drops to 1% in the TCR and gives a code.


                      I'm going to try to disassemble the dnv hopper and clean the sensor inside, but I'm not so hopeful that this is it.
                      It's not the bottles. You need to open the container where the bottle fits to throw the toner in the hopper and observe if the hopper black motor rotates.WhatsApp Image 2023-04-06 at 16.18.08.jpg


                      The black hopper motor is behind this gray plastic cover.
                      https://www.copytechnet.com/images/smilies/cool.pngNada como dia após diahttps://www.copytechnet.com/images/smilies/cool.png

                      Comment

                      • blackcat4866
                        Master Of The Obvious

                        Site Contributor
                        10,000+ Posts
                        • Jul 2007
                        • 23008

                        #12
                        Re: Minolta C364 Toner no Add in Developer

                        Originally posted by Synthohol
                        I really really don't mean to sound like a personal attack, that being said, that is one of the most frankenprinter things I have ever read here.
                        Adding ferrite manually and using the wrong toner I don't see how you would get a consistent output or the machine to stabilize properly.
                        Is there no 514 toner anywhere?
                        The sensors in the toner hopper are probably confused and I really don't know how to advise you when the operating conditions are so random.
                        Good luck and again I apologize if this sounded like a personal attack, it's not I'm just really at a loss of direction to point you given the way you are running it.
                        You are so much more tactful than I am. I couldn't think of a way to phrase that answer. =^..^=
                        If you'd like a serious answer to your request:
                        1) demonstrate that you've read the manual
                        2) demonstrate that you made some attempt to fix it.
                        3) if you're going to ask about jams include the jam code.
                        4) if you're going to ask about an error code include the error code.
                        5) You are the person onsite. Only you can make observations.

                        blackcat: Master Of The Obvious =^..^=

                        Comment

                        • copyman
                          Owner / Technician

                          Site Contributor
                          2,500+ Posts
                          • Sep 2005
                          • 4711

                          #13
                          Re: Minolta C364 Toner no Add in Developer

                          Just my humble opinion. There is just to much time wasted on this nonsense!

                          Plain and simple get the right toner or suitable substitute and be done with it. There is plenty of generic if oem toner not available where you are. If that don't work you have received some FREE professional advice that you can use if by some remote chance it's not the toner you are "manufacturing"......
                          Last edited by copyman; 04-07-2023, 12:45 PM.

                          Comment

                          • allan
                            RTFM!!

                            5,000+ Posts
                            • Apr 2010
                            • 5462

                            #14
                            Re: Minolta C364 Toner no Add in Developer

                            It helps out in a pinch to know what works. I mean tested and working. C8000 toner could be of a smaller particle size.
                            Where does the "ferrite" come from? DV411?

                            What happens if you run cyan half tones? 30 at 255 should keep up in density or if it errors out...
                            Whatever

                            Comment

                            • tulintron
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Jul 2014
                              • 668

                              #15
                              Re: Minolta C364 Toner no Add in Developer

                              As he himself said that he supplies ferrite manually, we do not know how much is inside the developing unit.
                              It may have a higher percentage than due and not have space for toner.


                              We'll be here for days putting the possibilities while I could replace it with the right developer and use the right toner. The printer has no problem. They gave her a problem. We all know the solution.


                              Every day is a shot in the dark.
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                              Comment

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