Transfer local auth users from C454E to C308

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  • christian8220
    Technician

    Site Contributor
    • Jul 2020
    • 23

    Transfer local auth users from C454E to C308

  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7986

    #2
    Re: Transfer local auth users from C454E to C308

    Originally posted by christian8220
    I’m currently using a Konica Minolta C454E. I have a total of 1.000 users registered on the machine. I bought a new used Konica Minolta C308. I would like to transfer the local users to the new machine. However, it seems like the two machines are not compatible. When I use the Konica Minolta data administrator program. I get the error message” cannot continue restoring because the device is different” when trying to restore authentication settings. Is there a way to transfer the users from my old machine to the new machine? Can the data be converted so it’s compatible with the new machine?
    I’m also looking for a smarter way to handle the user authentication. I’m currently have local users registered on the machine. All the users have a max allowance. I then create “printing cards” with the login details and sell the cards in the local shop. I’ve been looking for other solutions. However, they seem to be expensive and third-party software. I can do some programming myself. However, I’m not a professional. It would be nice with a external setup where the users are not stored on the local machine.

    Yes this can be done via USB pen drive.

    Here's a video I found for you.


    How to easily copy settings from old to new Konica Minolta - YouTube

    If you don't have the External memory tab change SW72 to HEX 04 in service mode.
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • emujo2
      Service Manager

      1,000+ Posts
      • Mar 2017
      • 1580

      #3
      Re: Transfer local auth users from C454E to C308

      Originally posted by christian8220
      I’m currently using a Konica Minolta C454E. I have a total of 1.000 users registered on the machine. I bought a new used Konica Minolta C308. I would like to transfer the local users to the new machine. However, it seems like the two machines are not compatible. When I use the Konica Minolta data administrator program. I get the error message” cannot continue restoring because the device is different” when trying to restore authentication settings. Is there a way to transfer the users from my old machine to the new machine? Can the data be converted so it’s compatible with the new machine?
      I’m also looking for a smarter way to handle the user authentication. I’m currently have local users registered on the machine. All the users have a max allowance. I then create “printing cards” with the login details and sell the cards in the local shop. I’ve been looking for other solutions. However, they seem to be expensive and third-party software. I can do some programming myself. However, I’m not a professional. It would be nice with a external setup where the users are not stored on the local machine.
      You could go into multiple device settings, put the 2nd machine online, and add it. You would then use the copy data from one deivce to others where the old 454e is the target device and the new 308 is the one being updated, You would need to enable authentication exactly like the 454e before you could copy everything..but as previously suggested, "cloning" is much easier.

      2nd part I'm not sure I understand..are you creating login badges with preset copy limits on them or are you just pre associating a badge with a account already established?

      Comment

      • rrrohan
        Service Manager

        Site Contributor
        1,000+ Posts
        • Sep 2011
        • 1976

        #4
        Re: Transfer local auth users from C454E to C308

        usb method is so much easier i hardly ever use data admin anymore

        Comment

        • christian8220
          Technician

          Site Contributor
          • Jul 2020
          • 23

          #5
          Re: Transfer local auth users from C454E to C308

          Thank you for all the replies. I can not see it the external memory function. So I guess I need to change the software version. I've not tried to change the software version before. As i see it. There is three input fields. What should i put in the other fields?

          About the userdatabase. I create a user locally on the printer and then sit a limited allowance. I then put the user details on a print card. So what I need is a solution where I'm able to create a users with a limited allowance. It seems like there is a lot the third-party software. However, they seem pretty expensive. Maybe some of you have some experience with external userdatabase.

          Comment

          • cla65
            Technician
            • Jul 2023
            • 17

            #6
            Re: Transfer local auth users from C454E to C308

            hi, you have to enable the function in the technical department,
            soft switch 72 hex 04, fix, then in administrator settings,
            page 2 you will find backup memory, press export, select the files you want to transfer, type a password, also 1234, start.
            on the new machine you will have to press import, password and start.
            sorry for my bad english

            Comment

            • christian8220
              Technician

              Site Contributor
              • Jul 2020
              • 23

              #7
              Re: Transfer local auth users from C454E to C308

              Thank you for your reply. I was able to transfer the user data from my old machine to the new by using the export to USB function

              Comment

              • christian8220
                Technician

                Site Contributor
                • Jul 2020
                • 23

                #8
                Re: Transfer local auth users from C454E to C308

                It seems like everything was alright. However, when I export the user data It only takes the username, password, and max allowance. It does not include the current balance (print that have already been done). I need the current counter to be included. Does anyone have any suggestions?
                My next idea would be taking a backup with the Data Administrator tool. It saves it as a bin file that is encrypted with the password I set. I know this include the current balance. Does anyone know how to extract the data from a bin file that is encrypted?

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5547

                  #9
                  Re: Transfer local auth users from C454E to C308

                  when you saved the data to the usb did you assign a password?
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • christian8220
                    Technician

                    Site Contributor
                    • Jul 2020
                    • 23

                    #10
                    Re: Transfer local auth users from C454E to C308

                    Originally posted by Synthohol
                    when you saved the data to the usb did you assign a password?
                    Yes, I used a password when exporting and importing the data by USB

                    Comment

                    • Markks
                      Senior Tech

                      Site Contributor
                      VIP Subscriber
                      500+ Posts
                      • Feb 2018
                      • 555

                      #11
                      Re: Transfer local auth users from C454E to C308

                      Originally posted by christian8220
                      It seems like everything was alright. However, when I export the user data It only takes the username, password, and max allowance. It does not include the current balance (print that have already been done). I need the current counter to be included. Does anyone have any suggestions?
                      My next idea would be taking a backup with the Data Administrator tool. It saves it as a bin file that is encrypted with the password I set. I know this include the current balance. Does anyone know how to extract the data from a bin file that is encrypted?
                      It wont include current balance because it keeps up with the copies/prints users make on the device that they login to. If you are taking one of the machines out you can print the current usage to bill for the copies/prints they made on the machine that you are removing.

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