C1060 Error code- C4641

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  • BillyCarpenter
    Field Supervisor

    Site Contributor
    VIP Subscriber
    10,000+ Posts
    • Aug 2020
    • 16308

    #16
    Re: C1060 Error code- C4641

    Originally posted by Yanouch29
    sorry but i'm in France,

    and in France we have just Konica tech, nothing else...

    I no longer have a maintenance contract because my machine is too old ...
    and that's why I have to manage on my own ...
    But I know how to use the tools and I can do it if someone drives me ...
    I feel for you but it's a real possibility that with no training that you'll introduce more problems into the machine than you fix. You've already created a major problem by using generic toner. Mistakes can be costly and the machine sounds like it's already past time to replace. How much money do you want to sink into this machine.

    Anyway, I don't work on this brand and will leave you in the hands of the experts. Good luck.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

    Comment

    • Yanouch29
      Technician

      Site Contributor
      • Sep 2023
      • 31

      #17
      Re: C1060 Error code- C4641

      You know, I'm looking for help, not discouragement ....

      For those who would like to help me, here are some images of the advanced work.

      DSCF5293.JPG

      DSCF5295.JPG

      DSCF5294.JPG

      Now, Do I have to remove the development unit?

      Comment

      • Yanouch29
        Technician

        Site Contributor
        • Sep 2023
        • 31

        #18
        Re: C1060 Error code- C4641

        Ok, I just talked for an hour with an old Konica technician.

        He told me that:

        -Moven Chinese toner was not a good idea.
        -But as I kept all the old parts including the sepuis development units 7 years old
        -It told me to test each old yellow unit to regenerate the developer!
        - Nety the machine with a vacuum cleaner with a plastic tip
        - and try a restart

        It gives me hope,

        The rest tomorrow!

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997

          #19
          Re: C1060 Error code- C4641

          Originally posted by BillyCarpenter
          You need to run all the generic toner out of the DV unit and hope that it comes back to life.
          This is my suggestion. It's possible that the developer is not ruined. Once the Genuine Yellow toner is installed, run it for a while. Image quality may come back completely.
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22997

            #20
            Re: C1060 Error code- C4641

            Originally posted by Yanouch29
            You know, I'm looking for help, not discouragement ....

            For those who would like to help me, here are some images of the advanced work.

            [ATTACH=CONFIG]59635[/ATTACH]

            [ATTACH=CONFIG]59636[/ATTACH]

            [ATTACH=CONFIG]59637[/ATTACH]

            Now, Do I have to remove the development unit?
            In the photo, the yellow developing roller is bare. If I was presented with this machine, I would order a developing unit and DV614Y yellow developer, to start. As it is right now we have not had images to look at, and cannot evaluate any of the other consumables.

            Are you aware that the drum units are light sensitive? When they are out of the machine for longer than 15 minutes, they must be covered to block the light. A black plastic trash bag works nicely as a cover. Or you can take two sheets of A3 paper folded the long way, to make a paper tent.

            This is only one of many things that can trip you up along the way. We are not trying to discourage you. There is a lot of specialized knowledge that goes into being a copier tech, and you are starting from zero. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • wjurls
              Trusted Tech

              Site Contributor
              250+ Posts
              • Feb 2017
              • 494

              #21
              Re: C1060 Error code- C4641

              Originally posted by blackcat4866
              In the photo, the yellow developing roller is bare. If I was presented with this machine, I would order a developing unit and DV614Y yellow developer, to start. As it is right now we have not had images to look at, and cannot evaluate any of the other consumables.

              Are you aware that the drum units are light sensitive? When they are out of the machine for longer than 15 minutes, they must be covered to block the light. A black plastic trash bag works nicely as a cover. Or you can take two sheets of A3 paper folded the long way, to make a paper tent.

              This is only one of many things that can trip you up along the way. We are not trying to discourage you. There is a lot of specialized knowledge that goes into being a copier tech, and you are starting from zero. =^..^=

              Bare developing sleeve is what I am seeing as well. It won't recover on it's own. Cheapest option is replace yellow developer. For best results replace developing unit with fresh developer. Don't forget to reset counters and calibrate everything. Toner density init and gamma plus auto color registration.

              Also it's clear by looking at this photo that you need a new toner suction filter (toner filter box) and the suction ports purged.

              Comment

              • BillyCarpenter
                Field Supervisor

                Site Contributor
                VIP Subscriber
                10,000+ Posts
                • Aug 2020
                • 16308

                #22
                Re: C1060 Error code- C4641

                I didn't see it posted anywhere but do you have a service manual?
                Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                Comment

                • techsxge
                  Senior Tech

                  Site Contributor
                  500+ Posts
                  • Jan 2022
                  • 660

                  #23
                  Re: C1060 Error code- C4641

                  Originally posted by BillyCarpenter
                  I feel for you but it's a real possibility that with no training that you'll introduce more problems into the machine than you fix. You've already created a major problem by using generic toner. Mistakes can be costly and the machine sounds like it's already past time to replace. How much money do you want to sink into this machine.

                  Anyway, I don't work on this brand and will leave you in the hands of the experts. Good luck.

                  Comment

                  • Yanouch29
                    Technician

                    Site Contributor
                    • Sep 2023
                    • 31

                    #24

                    Comment

                    • Yanouch29
                      Technician

                      Site Contributor
                      • Sep 2023
                      • 31

                      #25
                      Re: C1060 Error code- C4641

                      Ok, the machine ended up restarting.
                      I printed a plain yellow background to check the color It was ok at the start:

                      DSCF5296.JPG

                      But now I have a fault that is seen:

                      DSCF5297.JPG



                      I made a gamma adjustment adjustment and it failed to finish:
                      she indicates error C-4505
                      what does C-4505 mean ?

                      Comment

                      • Yanouch29
                        Technician

                        Site Contributor
                        • Sep 2023
                        • 31

                        #26
                        Re: C1060 Error code- C4641

                        I have realized a roller on the belt that I found aside and I no longer have the C-4505 error code that appears!
                        If that was that I am happy to have found the cause.

                        But as I always have the C-2811 error code, I also exchanged two drums to see, and it did nothing at all ...
                        So there is a problem on yellow and it is not the drum since I exchanged it with the magenta!
                        I do not understand what is going on with yellow ...

                        I go to the whole again because there is always a lot of yellow toner everywhere in the machine.

                        Comment

                        • techsxge
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Jan 2022
                          • 660

                          #27
                          Re: C1060 Error code- C4641

                          Originally posted by Yanouch29
                          I have realized a roller on the belt that I found aside and I no longer have the C-4505 error code that appears!
                          If that was that I am happy to have found the cause.

                          But as I always have the C-2811 error code, I also exchanged two drums to see, and it did nothing at all ...
                          So there is a problem on yellow and it is not the drum since I exchanged it with the magenta!
                          I do not understand what is going on with yellow ...

                          I go to the whole again because there is always a lot of yellow toner everywhere in the machine.
                          Given how your enviroment looks: Check the toner path to the waste toner box. On the 8 series we had the issue a couple times in slightly humid enviroments that toner clogged up inside the toner hopper

                          Comment

                          • Yanouch29
                            Technician

                            Site Contributor
                            • Sep 2023
                            • 31

                            #28
                            Re: C1060 Error code- C4641

                            Ok, I checked the path of the toner
                            The holes of the yellow at the bottom of the machine are like the other colors, there is no particular problem.

                            I went to see in the technical mode, I printed a pattern test.
                            I put everything on yellow and the machine managed to get me the same as this morning. A leaf with more or less dense vertical waves.

                            It's probably the developer block that's wrong.
                            But I would like to make sure before buying it because this piece is very expensive.

                            Comment

                            • wjurls
                              Trusted Tech

                              Site Contributor
                              250+ Posts
                              • Feb 2017
                              • 494

                              #29
                              Re: C1060 Error code- C4641

                              I will repeat exactly what I said above.

                              "Bare developing sleeve is what I am seeing as well. It won't recover on it's own. Cheapest option is replace yellow developer. For best results replace developing unit with fresh developer. Don't forget to reset counters and calibrate everything. Toner density init and gamma plus auto color registration.

                              Also it's clear by looking at this photo that you need a new toner suction filter (toner filter box) and the suction ports purged."


                              Do everything I mentioned here. Anything else is just pissing into the wind. You are going to throw away more money trying to save a few bucks.

                              Comment

                              • Yanouch29
                                Technician

                                Site Contributor
                                • Sep 2023
                                • 31

                                #30
                                Re: C1060 Error code- C4641

                                ok,

                                what is : "Bare developing sleeve" (i'm french and my english is bad...)

                                Yes, that's what I'm going to do, (but not for the dust filter that has never been replaced by Konica for 7 years!)

                                I now know how to get into the technical mode on the machine (we press info counter when you start it) and I know that the Konica technician made settings when he replaced a development unit or a drum

                                Do you know the adjustment procedure?
                                (I can take pictures of the screen on my machine)

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