C224 Rolled back mechanical and digital meter?

[Kazzy]

Hello folks, recently I made a large purchase of machines. Amongst them was a C224 I got for free with relatively low usage count of 57k total prints. Machine didn't garner much attention so she stood for a while, recently I have gotten an interested client, while showing him around I noticed the CMY drums were at 7% and K at 12%. I told him I have to rather investigate this as, as long as I'm aware those color drums should last till 95k and the black till around 120k. Since she recently started leaving a yellow line while copying A3s, I started to wonder is it possible to roll back or even reset fully both the mechanical and digital meters and if this was done to this machine. KM told me this machine never had a meter reading but it did have the duplexer replaced. This further made me rather confused as I rarely seen duplexer sensor that just died with this low usage counter.
So what's your opinion folks?, do you, like a friend of mine, believe I have been defrauded with this machine?

[wjurls]

Re: C224 Rolled back mechanical and digital meter?

I don't see anyone going through the trouble of rolling back meters on a machine with 25K on it (the estimate from the data you provided). More likely, it is the drum distance, not the click count, that is aged.

Just an assumption as I am not sure if the tuxedo machines used distance like the production machines do.

[tsbservice]

Re: C224 Rolled back mechanical and digital meter?

Are you a tech as your post is full with mistakes. It's very unlikely but still possible that old machine with so low meters.
But speaking technically there are many ways to see machine is really low used.

[Kazzy]

Re: C224 Rolled back mechanical and digital meter?

Are you a tech as your post is full with mistakes. It's very unlikely but still possible that old machine with so low meters.
But speaking technically there are many ways to see machine is really low used.

I have worked servicing series 4 till 2020, in 2022 I have started a print shop and occasionally purchase a lot of machine for parts or quick flipping, currently I'm a proud owner of 20 series 4 machines, from which 6 are parts machines and also have a C6100 and C3080. Regarding wide Formats, I have a Designjet 8000s, 4500 MFP and an L65500. I have worked with HP from 2000s till fall of 2009. Perhaps my English might not be the best or certain knowledge has either withered away or even got mixed up with other machines. I'm the only one keeping my shop running so it could be a possibility.

[BR549]

Re: C224 Rolled back mechanical and digital meter?

Hello folks, recently I made a large purchase of machines. Amongst them was a C224 I got for free with relatively low usage count of 57k total prints. Machine didn't garner much attention so she stood for a while, recently I have gotten an interested client, while showing him around I noticed the CMY drums were at 7% and K at 12%. I told him I have to rather investigate this as, as long as I'm aware those color drums should last till 95k and the black till around 120k. Since she recently started leaving a yellow line while copying A3s, I started to wonder is it possible to roll back or even reset fully both the mechanical and digital meters and if this was done to this machine. KM told me this machine never had a meter reading but it did have the duplexer replaced. This further made me rather confused as I rarely seen duplexer sensor that just died with this low usage counter.
So what's your opinion folks?, do you, like a friend of mine, believe I have been defrauded with this machine?

How could you have been defrauded if it was free? Also, every time the machine is switched on, the life counter clicks away. Possibly also when coming to ready from sleep or low power mode. When I put a new drum in a machine, by the time it comes to ready, life remaining is 99%.

[Kazzy]

Re: C224 Rolled back mechanical and digital meter?

How could you have been defrauded if it was free? Also, every time the machine is switched on, the life counter clicks away. Possibly also when coming to ready from sleep or low power mode. When I put a new drum in a machine, by the time it comes to ready, life remaining is 99%.

Well the deal was I bought 4 other machines and this one was thrown in for "free" thought what I paid for turned out to not have been the best deal I have made once I got them, that's just luck buying online. In the end even though it was a free machine, after doing some cost estimates of mine and parts I will need, I technically paid for 5 machines and not 4. You can say I got played with the good old sellers trick.

[Synthohol]

Re: C224 Rolled back mechanical and digital meter?

fwiw someone may have just swapped the drums and dv units with another machine especially if you see a line with a lowish count.
id print the management list and look at the logs, meter and date are next to the codes.
thats where you would see a discrepancy in the meter.

i forgot its a 22ppm so the life is Imaging unit lifetime Black: 70,000 pages CMY: 55,000 pages
so it seems legit.

[Kazzy]

Re: C224 Rolled back mechanical and digital meter?

fwiw someone may have just swapped the drums and dv units with another machine especially if you see a line with a lowish count.
id print the management list and look at the logs, meter and date are next to the codes.
thats where you would see a discrepancy in the meter.

i forgot its a 22ppm so the life is Imaging unit lifetime Black: 70,000 pages CMY: 55,000 pages
so it seems legit.

Regarding the yellow line, ithas to do with the belt cleaning blade. With BK only, there seems to be ghosting of previous prints, such as the demo print which I have done before however it appears to be skewed, if I'm right the guy briefly mentioned he cleaned the blade before once on all the machines I got. With my luck it could be a dirty mirror or the yellowing imaging unit has a failing cleaning blade as the line appears to be getting longer as more is printed. I will have a look at it tommorrow probably. Also I forgot the imaging units had this low count on those models, I guess I got them mixed up with my other machines. Thanks for clarification. I will get the management list printed tommorrow and will attach it up here.

[femaster]

Re: C224 Rolled back mechanical and digital meter?

If you know how to look at life counters in service mode, or even print out the Management List from within service mode, look at the developer unit page counts for each color, especially black. Unless they replaced chips on them, or the whole unit, this should give you a pretty good idea of how many pages have actually gone through the machine, including ones that were printed from within service mode which do not click the the soft or hard meters.

[copier tech]

Re: C224 Rolled back mechanical and digital meter?

Hello folks, recently I made a large purchase of machines. Amongst them was a C224 I got for free with relatively low usage count of 57k total prints. Machine didn't garner much attention so she stood for a while, recently I have gotten an interested client, while showing him around I noticed the CMY drums were at 7% and K at 12%. I told him I have to rather investigate this as, as long as I'm aware those color drums should last till 95k and the black till around 120k. Since she recently started leaving a yellow line while copying A3s, I started to wonder is it possible to roll back or even reset fully both the mechanical and digital meters and if this was done to this machine. KM told me this machine never had a meter reading but it did have the duplexer replaced. This further made me rather confused as I rarely seen duplexer sensor that just died with this low usage counter.
So what's your opinion folks?, do you, like a friend of mine, believe I have been defrauded with this machine?

It is pretty simple to reset the main counter on these old machines.

However due to this model being around 10 years old, even with very little usage, parts can & do fail especially if stored in a cold / damp environment for any period of time.