IC-418 "FF" after running updates

[mevaser]

I installed the Fiery USB Setup Tool on a Windows 7 computer. I tried to drag and drop the ISO file into the window and nothing happens. It just says "Please drag and drop the first ISO/folder/DVD The helper tool is version 2.0.36, in case that helps. I also tried opening it from the USB Setup tool. But it still looks like it doesn't register it...

[Ziggy]

Did you download these two files?
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[Ziggy]

select both files and drag to the usb setuptool at same time .
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Then tool should look like this
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Insert a 16 gig USB in to laptop select USB to write files to and hit next
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It will start writing files to USB
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It takes a few minutes but it will end on this screen you can close and make sure to safely eject the USB with firmware

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[mevaser]

Copyman provided me with the Fiery USB Setup tool.exe and the "IC418 UserSW v1.02(E).iso", but not the "IC418 SystemSW v1.02(E).iso", for which I am grateful. Could you link me to the ""IC418 SystemSW v1.02(E).iso"" file?

[Ziggy]

Send me your email either here or pm

[mevaser]

As suggested a purchased a new 500GB SSD drive to replace the original drive in the Fiery. Is there anything I need to do to prepare the drive before loading the OS?

[Ziggy]

just make sure the switches are in the correct position and disconnect fiery from machine and network. After loading reloading firmware dont forget to set switches back to the pervious settings. Key thing to remember is to be patient . It takes a while for the load to start and you will see it repeat C1,C2,C3. It will continue this cycle for a while and shut down when finished.
The instructions Syntholol posted will guide you on how to do this

[mevaser]

I have tried many times to create the USB as directed. After I designate the drive letter of the USB. It asks me if I want to allow the Fiery to make changes to the hard drive. If you say no it cancels. If I say yes, it tells me "Project was not successfully created." Any suggestions. I did burn a couple of DVDs from the iso files. Is there another way to do this?

[Ziggy]

Did you drag both of the iso files into tool at the same time and nothing else?
how large is your USB?
Try using a different 16gig USB .

[mevaser]

BINGO!!! We used a different 16GB USB 2.0 (PNY-from Staples). So now we are up and running with a new SSD Drive. Just printed the first job. Thanks all for your help. Happy New Year!

[copyman]

Glad to help. Sorry thought I sent you the Sys software with the other files. Anyway good to hear it's working.

[Ziggy]

Glad to be of help. Just one more question. After loading firmware on firey did you remote in to the web interface and finish setup?

[mevaser]

Yes, I did. I have 8 patches available dating over the last years since 2016 or 2018. Would you recommend applying those? If so, is it best to do so through Command Workstation? And should they be applied one at a time, or just select the list and let CW work through the installation and rebooting process?

[Ziggy]

Yes, I did. I have 8 patches available dating over the last years since 2016 or 2018. Would you recommend applying those? If so, is it best to do so through Command Workstation? And should they be applied one at a time, or just select the list and let CW work through the installation and rebooting process?

Use command workstation. It will apply the patches in order needed and will reboot as needed. Just start at the end of day because it will take a while to do all the updates. I also set my Fiery's to check for updates daily at 3am.

[Brad6784]

Good afternoon Everybody,

I hope you're all doing well.

I have this exact same issue after updates on a IC-418, could I please trouble someone for the Fiery USB Setup tool.exe and the IC418 SystemSW v1.02(E).iso?

I too will be upgrading the HDD to solid state as this seems like a good time for the upgrade.

Any help with this would as always be very much appreciated!