how to change the count of an A3 sheet

[giordaxx]

Hi everyone... do any of you know how to change the count of A3 sheets? Let me explain better... when I photocopy or print an A3 sheet the machine counts 2 copies made, because the A3 is considered as 2 A4 sheets. Instead, I want the A3 sheet to be counted as an A4 sheet, so only one copy added in the machine count.
The machine in question is a konica minolta c284e

[Brad6784]

[Synthohol]

Re: how to change the count of an A3 sheet

OP sounds like they could be an end user with a by-the-click service contract and is about to screw the servicing company with your help.
or am i being paranoid?

[femaster]

Re: how to change the count of an A3 sheet

OP sounds like they could be an end user with a by-the-click service contract and is about to screw the servicing company with your help.
or am i being paranoid?

If you are being paranoid, then so am I. I had the exact same thought when reading his question, and then seeing the response on how to change it. Looking at the join date of last month and only 2 posts in the forum so far, end user is exactly what I was seeing.

[kingarthur]

Re: how to change the count of an A3 sheet

OP sounds like they could be an end user with a by-the-click service contract and is about to screw the servicing company with your help.
or am i being paranoid?

I was going to comment the same - but i thought, it's probably my paranoia too

[Synthohol]

Re: how to change the count of an A3 sheet

i remember a customer doing that themselves and the CQ and drum wear was way down at 60% and the way i caught it was on the meter sheet A3/11x17 still clicks as "LARGE" (for reference) on the page and still shows the count by size. it just clicked the main totals 1 click but simple math (and the amount of toner used) showed they set to no-count for tens of thousands of pages. we back billed the snot out of them and dropped the contract terms to labor only.

[allan]

Re: how to change the count of an A3 sheet

+1. Someone is getting screwed over.

I have been asked this from dodgy end-users before.

[allan]

Re: how to change the count of an A3 sheet

Hi everyone... do any of you know how to change the count of A3 sheets? Let me explain better... when I photocopy or print an A3 sheet the machine counts 2 copies made, because the A3 is considered as 2 A4 sheets. Instead, I want the A3 sheet to be counted as an A4 sheet, so only one copy added in the machine count.
The machine in question is a konica minolta c284e

Hi please post the meter counter page to check the setting.

[Synthohol]

Re: how to change the count of an A3 sheet

consumables go by minutes of use anyway so i dont see the point other than some shady AF reason.

[rrrohan]

Re: how to change the count of an A3 sheet

if it end user then serves copier supplier for not changing the default CE password

[giordaxx]

Re: how to change the count of an A3 sheet

thank you all, you were available and thorough