B500 with fs510 and Mt501 code C1102

[tarzak911]

pls help i am sitting withmachine and current problem ...the fs510 with no Mt501 prints well no issues...when we install mt501 and select to print say bin 1-4 onn the Mt the before the finisher can move up down to check home position and print the machine displays code C1102.



some times the machines works well but intermiitgantly it will bring up this code..

we have changed finshers and wrote firmware from ver 21 to 31.
i have also rewritten from ver. 31- 20 ... still the same problem..
cheched sensors and motors and replaced them in the up down of finisher... pls help any one...

[mo0651]

when you install the mt501 did you install the little wire jumper behind the inside cover. You must also loosen the screw and slide the lever on the finisher. The lever is the one between the trays near where the tray mounts are located.

[tarzak911]

thank

yes the lever has been set on the finisher and not sure which plug u are refferring to at the back of the mt501.


the onluy plug on mt501 is a lead that fits into the finisher.this is fitted.

[mo0651]

Nope, There is a little jumper that goes behind the inside cover of the finisher near the jam knobs. If you take that cover off you will see a connector that should have a 2 pin jumper plugged into it. if its not there make one and try it.

[copytechman]

According to my MT501 install manual the jumper is not used on this option. It does req the upper finisher tray holders to be moved down one position and a nip off of the front holder b4 reinstalling it and of course moving the sliding screw thingy (tech term!) to the front!

Regards!
A.

[mo0651]

Oops! forgot those crazy mailbins my bad. This might help.

[tarzak911]

thank u everyone

hi i will try this and let u know...thank u

[Downunder]

on the mailbin there is a green lever that the client moves if there is a paper jam. This guide actuates the the little black levers on the vertical part of the finisher, which are also activated by the exit trays. Check to make sure that the guide is actuating the sensors. Have had to build up the edge of the plate on three setups.....hope you understand ....