Unknown error in the machine c250İ

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  • suskunq
    Technician
    • Mar 2024
    • 18

    #1

    Unknown error in the machine c250İ

    good day friends

    The machine gives an error but there is no error code



    http://
  • doinbox
    Service Manager

    50+ Posts
    • Jan 2013
    • 88

    #2
    Re: Unknown error in the machine c250İ

    Had this error recently and It seemed like it was because there was an issue with the test pattern on the belt. Turned out to be a faulty Dev unit for us. The dev looked fine but wouldn't appear on the print. Replaced it and the error went and then the machine let me calibrate. So I would check Imaging parts for any issues.

    Comment

    • JMS
      Technician
      • Apr 2023
      • 22

      #3
      Re: Unknown error in the machine c250İ

      99-03.jpg

      Comment

      • suskunq
        Technician
        • Mar 2024
        • 18

        #4
        Re: Unknown error in the machine c250İ

        I ordered the transfer belt unit and I will write the result.

        Comment

        • Gift
          Service Manager

          1,000+ Posts
          • Mar 2011
          • 2458

          #5
          Re: Unknown error in the machine c250İ

          Originally posted by suskunq
          good day friends

          gives an error but there is no error code
          LOL 99-03 is the code...

          Let Me Google That

          Comment

          • Black Cloud
            Trusted Tech

            Site Contributor
            100+ Posts
            • Apr 2010
            • 133

            #6
            Re: Unknown error in the machine c250İ

            I had this on a BH C360i. Image Stabilization Issue. In my case the Polygone was dirty and it was adding extra write lines, stretching the image and putting the patch out of range. The black developer became undertoned and lost some material. Clean the Polygone and then see if the stabilization completes.
            Net+ PDI+ @Remote

            Comment

            • jwai
              Senior Tech

              500+ Posts
              • May 2018
              • 505

              #7
              Re: Unknown error in the machine c250İ

              I had same experience on C450i, performed TCR toner supply and fixed.

              Comment

              • stronghold
                Technician
                • Apr 2023
                • 38

                #8
                Re: Unknown error in the machine c250İ

                Look at this POST about 99-03

                Comment

                • suskunq
                  Technician
                  • Mar 2024
                  • 18

                  #9
                  transfer belt unit changed developer powder renewed The problem is still the same, image stabilization failed

                  Comment

                  • Mr Bo
                    Technician
                    • Mar 2023
                    • 28

                    #10
                    Originally posted by suskunq
                    transfer belt unit changed developer powder renewed The problem is still the same, image stabilization failed
                    Use Original toner and Replace new Deve Unit

                    Comment

                    • suskunq
                      Technician
                      • Mar 2024
                      • 18

                      #11
                      Originally posted by mr bo

                      use original toner and replace new deve unit
                      the parts are very expensive here and i don't have the budget to replace them.

                      Comment

                      • rrrohan
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • Sep 2011
                        • 1977

                        #12
                        ive had heaps of problems with the i series tonner hopper. the sensor that flags hoppers fill status pops out so it thinks its full when its not

                        you can confirm this but physically adding toner to hopper

                        if tcr goes up you know hopper is problem and its time to remove it and inspect sensor arm. just vac it out then compare it to a colour with the issue so u know how sensor arm should be

                        just remove output top cover via left cover and 3 screws

                        remove drums and devs

                        remove front cover (about 7 screws) and attached doors

                        remove about 4 screw for hopper

                        its about 20 mins to remove

                        Comment

                        • suskunq
                          Technician
                          • Mar 2024
                          • 18

                          #13
                          Originally posted by rrrohan
                          ive had heaps of problems with the i series tonner hopper. The sensor that flags hoppers fill status pops out so it thinks its full when its not

                          you can confirm this but physically adding toner to hopper

                          if tcr goes up you know hopper is problem and its time to remove it and inspect sensor arm. Just vac it out then compare it to a colour with the issue so u know how sensor arm should be

                          just remove output top cover via left cover and 3 screws

                          remove drums and devs

                          remove front cover (about 7 screws) and attached doors

                          remove about 4 screw for hopper

                          its about 20 mins to remove
                          i will try it thanks my friend

                          Comment

                          • 4Toon
                            Trusted Tech

                            100+ Posts
                            • Mar 2023
                            • 108

                            #14
                            When you go into service mode do you have any P codes "oil can". I have ran into the blk drum being bad where you will see a mist of toner on the drum when you pull it out. I have heard of some techs having some success running Int/stabilize to get it to work but the easiest and fastest if you have one is to replace the drum
                            Permanently banned from Konica SSD.

                            Comment

                            • Cantechman
                              Trusted Tech

                              Site Contributor
                              100+ Posts
                              • Nov 2008
                              • 227

                              #15
                              Originally posted by suskunq
                              Re: Unknown error in the machine c250İ

                              I ordered the transfer belt unit and I will write the result.
                              Clean the laser units

                              Comment

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