c6500 paper crimp in the middle of 11x17

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  • jzheld
    Trusted Tech
    • Sep 2010
    • 162

    #1

    [CQ] c6500 paper crimp in the middle of 11x17

    Doesn't happend all the time but in 20% it is like that, do it only to 20-28lb 11x17, checked all rollers, seems to be good. Can anybody help me. Thank you. John
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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22929

    #2
    Re: c6500 paper crimp in the middle of 11x17

    Looks like moist paper to me. Have you tried fresh paper?

    The longer papers are more susceptible to wrinkling, as is duplexed prints. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • jzheld
      Trusted Tech
      • Sep 2010
      • 162

      #3
      Re: c6500 paper crimp in the middle of 11x17

      Originally posted by blackcat4866
      Looks like moist paper to me. Have you tried fresh paper?

      The longer papers are more susceptible to wrinkling, as is duplexed prints. =^..^=
      Tried fresh paper, now it's doing it for both single and double sided, almost all the time

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22929

        #4
        Re: c6500 paper crimp in the middle of 11x17

        Next thing to look at is the fuser unit.
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Ianizer
          Trusted Tech

          250+ Posts
          • Jul 2011
          • 380

          #5
          Re: c6500 paper crimp in the middle of 11x17

          Fuser issue. Aged rollers out of round... Either due to lots of copies, or not enough copies. Nip band width out of tweak.

          I'm absolutely positive it's either that or something else.

          Or crummy paper.

          Information. I crave information. What's machine age, copy count, paper type, customary storage, environment, usage type, FW version, PM levels, and anything else you'd like to provide.

          -I
          My name Peggy.
          You got problem?

          Comment

          • empiru
            Trusted Tech

            100+ Posts
            • Feb 2011
            • 229

            #6
            Re: c6500 paper crimp in the middle of 11x17

            Had this one on 2 C6500s; in my case (s) the problems were totally different from one another but since I think you're an end user, I'd suggest you call a tech and pay him to solve your problem. Good luck!

            PS: in my cases, the fusing units were fine - no problems there.
            I don't help end-users. Hate me, give me bad reputation, I don't give a rat's a**. Pay a tehnician to solve your problem! We have to live too! What do you do when something hurts? Do you go to a doctor, or do you search it on google/ forums?

            Comment

            • maccenterpc
              Technician
              • Sep 2011
              • 40

              #7
              Re: c6500 paper crimp in the middle of 11x17

              Note paper output is set to face up or down. Try to arrange face-up.

              Note whether the paper type is set correctly.

              If the above are ok, check the roller bearings top and bottom of the fuser unit.
              Maccenter

              Comment

              • Ianizer
                Trusted Tech

                250+ Posts
                • Jul 2011
                • 380

                #8
                Re: c6500 paper crimp in the middle of 11x17

                Originally posted by empiru
                Had this one on 2 C6500s; in my case (s) the problems were totally different from one another but since I think you're an end user, I'd suggest you call a tech and pay him to solve your problem. Good luck!

                PS: in my cases, the fusing units were fine - no problems there.
                Innnnterestink...
                Ditto the user on the end.
                Jam it! No guts, no glory!
                -I
                My name Peggy.
                You got problem?

                Comment

                • RRodgers
                  Service Manager

                  1,000+ Posts
                  • Jun 2009
                  • 1947

                  #9
                  Re: c6500 paper crimp in the middle of 11x17

                  Originally posted by blackcat4866
                  Next thing to look at is the fuser unit.
                  Yep, check the fuser entrance guide as well as the exit guide plate. I've had wrinkles due to one of the screws that hold the springs on a C500 work loose. Weird to see, but it did happen and it was wrinkling.

                  Good luck and I'm sure you'll find it.
                  Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                  Comment

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