Hello. I'm doing a month-to-month rental with a local company for a Kyocera Taskalfa 3050ci.
I've placed a service request in regards to color quality, and they couldn't really help because everything I was printing was coming from my PC, and obviously the machine only does what it is told to do.
Before bothering them with another service request (and them wasting more of my time for nothing), I'd like to know what EXACTLY the problem is so I can tell them so they know what needs to be fixed.
I am experiencing this issue when printing from my PC but also when I do diagnostics/adjustments from the printer itself.
When I print the toner curve adjustment/calibration pattern, the edges of the squares are darker and more dense than the rest of the square. Every color seems to be affected by this except for yellow. I've tried drum refresh, developer refresh, but I still get the same result.
Please bare with me as I am new to this forum too. Here is the link to a scan (PDF) of the pattern page: Google Drive: Sign-in
If you look closely, you can see a darker edge on almost every single square that isn't yellow.
If anyone knows what causes this problem or what this issue is called, please let me know. If it's something simple I can fix myself, please do also let me know. I appreciate any help you guys can offer me. Thank you!
Edit:
Here is an inline image of the page:
0001.jpg
I've placed a service request in regards to color quality, and they couldn't really help because everything I was printing was coming from my PC, and obviously the machine only does what it is told to do.
Before bothering them with another service request (and them wasting more of my time for nothing), I'd like to know what EXACTLY the problem is so I can tell them so they know what needs to be fixed.
I am experiencing this issue when printing from my PC but also when I do diagnostics/adjustments from the printer itself.
When I print the toner curve adjustment/calibration pattern, the edges of the squares are darker and more dense than the rest of the square. Every color seems to be affected by this except for yellow. I've tried drum refresh, developer refresh, but I still get the same result.
Please bare with me as I am new to this forum too. Here is the link to a scan (PDF) of the pattern page: Google Drive: Sign-in
If you look closely, you can see a darker edge on almost every single square that isn't yellow.
If anyone knows what causes this problem or what this issue is called, please let me know. If it's something simple I can fix myself, please do also let me know. I appreciate any help you guys can offer me. Thank you!
Edit:
Here is an inline image of the page:
0001.jpg
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