Kyocera 7002i thick solid black line

[Necrocannibal]

Re: Kyocera 7002i thick solid black line

Ok so we have put a new maintenance kit, new main high voltage, new transfer belt, new conveying section, tested grounds, asked our tech rep and this machine is still doing this problem. I have no idea where to go from here and I haven't heard anything back from our tech rep after this last round of things so that tells me he has no idea either.

[toddanderson]

Re: Kyocera 7002i thick solid black line

Are you still getting the same issue sample you have on your first post, like a 1" black band ?

Ok so we have put a new maintenance kit, new main high voltage, new transfer belt, new conveying section, tested grounds, asked our tech rep and this machine is still doing this problem. I have no idea where to go from here and I haven't heard anything back from our tech rep after this last round of things so that tells me he has no idea either.

[M94]

Re: Kyocera 7002i thick solid black line

Unfortunately I don't have anything to add to your troubleshooting suggestion. I just kind of wanted to point out that there is a not totally insignificant amount of information about someone on your example page... Not that I really think anything is going to come of it but I would use a less personal example next time. Good luck.

[Necrocannibal]

Re: Kyocera 7002i thick solid black line

Are you still getting the same issue sample you have on your first post, like a 1" black band ?

It usually does one black band but has done multiple ones that are close together.

[Necrocannibal]

Re: Kyocera 7002i thick solid black line

Unfortunately I don't have anything to add to your troubleshooting suggestion. I just kind of wanted to point out that there is a not totally insignificant amount of information about someone on your example page... Not that I really think anything is going to come of it but I would use a less personal example next time. Good luck.

That is just what the customer gave our tech, I didn't even read but I figured they are ok with it being seen by others since they handed it to him.

[rsantos325]

Re: Kyocera 7002i thick solid black line

That is just what the customer gave our tech, I didn't even read but I figured they are ok with it being seen by others since they handed it to him.

Any news on this? Have you tried the Front PWB. I've had an issue resolved by changing that front board that interfaces with the Drum and Developer. I'm also seeing this now on other machines, 8002i mainly. I've tried the Front PWB but it did not resolve our issue on another separate instance. I'm in process to try to dig more deeper on this. I will try the Transfer Belt. So far wee have tried Drum, Developer, Front PWB and High Voltage PWB. We have another technician running into this and have pulled apart the developer and found the mag roller ground that may be contributing to this issue. We will report in any further findings. I appreciate everyone's time. Thank you.

[Necrocannibal]

Re: Kyocera 7002i thick solid black line

Any news on this? Have you tried the Front PWB. I've had an issue resolved by changing that front board that interfaces with the Drum and Developer. I'm also seeing this now on other machines, 8002i mainly. I've tried the Front PWB but it did not resolve our issue on another separate instance. I'm in process to try to dig more deeper on this. I will try the Transfer Belt. So far wee have tried Drum, Developer, Front PWB and High Voltage PWB. We have another technician running into this and have pulled apart the developer and found the mag roller ground that may be contributing to this issue. We will report in any further findings. I appreciate everyone's time. Thank you.

We haven't really gotten any farther with it. They said they were having voltage issues with the circuit the machine was plugged into and that they were going to have someone come out and look into it. We told them to let us know if it continues to do it after the electrician looks at and we have not heard back from them. I think we should go check up on them but the owner said to let it be for right now.

Sent from my SM-G955U using Tapatalk

[rsantos325]

Re: Kyocera 7002i thick solid black line

We haven't really gotten any farther with it. They said they were having voltage issues with the circuit the machine was plugged into and that they were going to have someone come out and look into it. We told them to let us know if it continues to do it after the electrician looks at and we have not heard back from them. I think we should go check up on them but the owner said to let it be for right now.

Sent from my SM-G955U using Tapatalk

Thank you for the quick reply! Here are my findings:

Replacing the belt, I vacuumed the entire conveying unit and thoroughly dusted and cleaned and double checked any grounding points. I removed two mylars from the rear of the machine guide per the tech bulletin (I200) as I found it tracked to 11mm from front edge of belt to frame. It has been common occurrence that removing all mylars is required. But please be sure double check when replacing any transfer belts for the 00, 01, & 7002i, 8002i series. After replacing I ran U464, U410, U464, U412.

Prior to Transfer belt being replaced, the black bands would occur anywhere between 10-20 pages. I ran about 300 pages and the black band issue stopped so far. At first thought, it is weird that the transfer belt would initiate the black band as the image or biases do not originate from the transfer belt. I believe the issue is that it is shorting or arching the drum in a way that causes the black banding issue. That is why it happens randomly.

As a theory, this short or arch may be causing the boards to go bad.
Or even the drum...

[Necrocannibal]

Re: Kyocera 7002i thick solid black line

Thank you for the quick reply! Here are my findings:

Replacing the belt, I vacuumed the entire conveying unit and thoroughly dusted and cleaned and double checked any grounding points. I removed two mylars from the rear of the machine guide per the tech bulletin (I200) as I found it tracked to 11mm from front edge of belt to frame. It has been common occurrence that removing all mylars is required. But please be sure double check when replacing any transfer belts for the 00, 01, & 7002i, 8002i series. After replacing I ran U464, U410, U464, U412.

Prior to Transfer belt being replaced, the black bands would occur anywhere between 10-20 pages. I ran about 300 pages and the black band issue stopped so far. At first thought, it is weird that the transfer belt would initiate the black band as the image or biases do not originate from the transfer belt. I believe the issue is that it is shorting or arching the drum in a way that causes the black banding issue. That is why it happens randomly.

As a theory, this short or arch may be causing the boards to go bad.
Or even the drum...

I'll look into that thank you. Our problem has been the bands only appear once it twice every few days so it's very hard to isolate.

Sent from my SM-G955U using Tapatalk

[ShayMoe]

Re: Kyocera 7002i thick solid black line

I have an 8002i giving the same black line once or twice every 10k. It started when the copier was at 1.5 million and after the maintenance kit was fitted at 1.9 million
the problem disappeared. But has been producing the inch wide black line intermittently since 2.3 million. Has anyone come up with a definitive solution as the customer
is not eager to spend money buying parts. I don't have a spare machine to swap parts from so as to fix the problem by a process of elimination. The print content is vaguely
visible under the black line so the laser exposes the image on the drum correctly therefore the black line is generated by a drop in charge at the (crummy) charge roller or by
a loss of the dev bias. It is a head wrecker !!! Any ideas or suggestions would be much appreciated.

[rsantos325]

Re: Kyocera 7002i thick solid black line

I have an 8002i giving the same black line once or twice every 10k. It started when the copier was at 1.5 million and after the maintenance kit was fitted at 1.9 million
the problem disappeared. But has been producing the inch wide black line intermittently since 2.3 million. Has anyone come up with a definitive solution as the customer
is not eager to spend money buying parts. I don't have a spare machine to swap parts from so as to fix the problem by a process of elimination. The print content is vaguely
visible under the black line so the laser exposes the image on the drum correctly therefore the black line is generated by a drop in charge at the (crummy) charge roller or by
a loss of the dev bias. It is a head wrecker !!! Any ideas or suggestions would be much appreciated.

Multiple reports indicated in this post has fixed this issue by either drum kit (which includes new charge roller), developer kit, Front PWB, High Voltage PWB, or Transfer Belt. I experienced first case being the Front PWB. Another one of my personal experience was the Transfer belt addressing this problem. The Maintenance Kit includes the Transfer Belt, Drum, and Developer. So it may be between these 3 parts in most cases. There has been a change to the Transfer belt about a year or so ago that require mylars to be placed or removed depending how far the transfer belt tracked by measuring belt front machine edge to the metal frame. Since this change of transfer belt (assuming change in the production/manufacturing of the transfer belt), I've experienced uneven density, transfer belt tracking to either front or rear of the machine causing damage of the transfer belt, or the thick black band in question. This transfer belt issue is linked to the 00 (5500i), 01 (5501i), and 7002i/8002i series machines. So far, the thick black banding issue only seems to occur on the 7002i/8002i machines.

[ShayMoe]

Re: Kyocera 7002i thick solid black line

Multiple reports indicated in this post has fixed this issue by either drum kit (which includes new charge roller), developer kit, Front PWB, High Voltage PWB, or Transfer Belt. I experienced first case being the Front PWB. Another one of my personal experience was the Transfer belt addressing this problem. The Maintenance Kit includes the Transfer Belt, Drum, and Developer. So it may be between these 3 parts in most cases. There has been a change to the Transfer belt about a year or so ago that require mylars to be placed or removed depending how far the transfer belt tracked by measuring belt front machine edge to the metal frame. Since this change of transfer belt (assuming change in the production/manufacturing of the transfer belt), I've experienced uneven density, transfer belt tracking to either front or rear of the machine causing damage of the transfer belt, or the thick black band in question. This transfer belt issue is linked to the 00 (5500i), 01 (5501i), and 7002i/8002i series machines. So far, the thick black banding issue only seems to occur on the 7002i/8002i machines.

Thanks for the quick reply. The copier has a great track record. Only times I had to visit was to fit the maintenance kit and the odd visit to clean the " inferior" charge roller. I have had no issues with the transfer belt. The black band is the only problem and I am trying to understand what is the root cause. Is it the drum charge shorting out at the charge roller or is it the "mag" roller grounding in the dev unit. I will order in a new maintenance kit and replace the bits one by one and see what happens but it's going to be a long process as the black line only happens once or twice every 10k and other times multiple bands per page.

[Necrocannibal]

Re: Kyocera 7002i thick solid black line

Our machine started doing it again, it will go away for a while and then start doing it again. I am going to look into the tech bulletin that was posted above about mylars and see what I can come up with.

[Necrocannibal]

Re: Kyocera 7002i thick solid black line

Thank you for the quick reply! Here are my findings:

Replacing the belt, I vacuumed the entire conveying unit and thoroughly dusted and cleaned and double checked any grounding points. I removed two mylars from the rear of the machine guide per the tech bulletin (I200) as I found it tracked to 11mm from front edge of belt to frame. It has been common occurrence that removing all mylars is required. But please be sure double check when replacing any transfer belts for the 00, 01, & 7002i, 8002i series. After replacing I ran U464, U410, U464, U412.

Prior to Transfer belt being replaced, the black bands would occur anywhere between 10-20 pages. I ran about 300 pages and the black band issue stopped so far. At first thought, it is weird that the transfer belt would initiate the black band as the image or biases do not originate from the transfer belt. I believe the issue is that it is shorting or arching the drum in a way that causes the black banding issue. That is why it happens randomly.

As a theory, this short or arch may be causing the boards to go bad.
Or even the drum...

Where are you finding this tech bulletin? I don't see it when I go to the machine and look under bulletins. Are these mylars on the machine or the door where the transfer belt assembly attaches?

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[Necrocannibal]

Re: Kyocera 7002i thick solid black line

Thank you for the quick reply! Here are my findings:

Replacing the belt, I vacuumed the entire conveying unit and thoroughly dusted and cleaned and double checked any grounding points. I removed two mylars from the rear of the machine guide per the tech bulletin (I200) as I found it tracked to 11mm from front edge of belt to frame. It has been common occurrence that removing all mylars is required. But please be sure double check when replacing any transfer belts for the 00, 01, & 7002i, 8002i series. After replacing I ran U464, U410, U464, U412.

Prior to Transfer belt being replaced, the black bands would occur anywhere between 10-20 pages. I ran about 300 pages and the black band issue stopped so far. At first thought, it is weird that the transfer belt would initiate the black band as the image or biases do not originate from the transfer belt. I believe the issue is that it is shorting or arching the drum in a way that causes the black banding issue. That is why it happens randomly.

As a theory, this short or arch may be causing the boards to go bad.
Or even the drum...

I actually think I found it, it says though that the black band is lead to trail edge and ours is top to bottom. Was the issue you were working on lead to trail edge?