Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

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  • veghwa
    Junior Member
    • Apr 2019
    • 8

    [CQ] Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    Need help
    Im experiencing this yellow background when printing for every scanned image. Its like behind text it is grainy

    Tried to Replace
    DV unit Y
    DU unit Y
    HV board

    Tried to
    Scan from different machine
    Both printed same file
    Other machine is okay
    The faulty one still prints background

    If i will calibrate
    It will solve the issue and work for a couple of days

    IMG-20200718-094000648 — ImgBB

    Any suggestions pls
  • Luther
    Senior Tech

    500+ Posts
    • May 2006
    • 682

    #2
    Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

    You need to use the scanner charts and follow the instructions in the manual, they are not cheap

    Comment

    • Ropariva
      Senior Tech

      500+ Posts
      • Mar 2016
      • 591

      #3
      Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

      What print driver is in use? KX driver ?
      You are seeing registration creep or artefacts in the printed image. If your registration is shifting and 469 fixes it but it returns then you may have a engine board/laser issue.

      Comment

      • veghwa
        Junior Member
        • Apr 2019
        • 8

        #4
        Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

        Originally posted by Luther
        You need to use the scanner charts and follow the instructions in the manual, they are not cheap
        Bro actually i tried to scan from a different machine same model
        That file i printed also
        Still it will print background behind the text

        Comment

        • toddanderson
          Trusted Tech

          100+ Posts
          • Dec 2005
          • 221

          #5
          Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

          Run u411 chart than run u410 after


          Originally posted by veghwa
          Bro actually i tried to scan from a different machine same model
          That file i printed also
          Still it will print background behind the text

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22702

            #6
            Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

            So scans are OK, but prints have registration shift?

            I suggest that you do a color calibration. In the packages that contained the drum and the developing unit there was a piece of A4 paper telling you how to do it. Did you look at that piece of paper? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • veghwa
              Junior Member
              • Apr 2019
              • 8

              #7
              Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

              Originally posted by blackcat4866
              So scans are OK, but prints have registration shift?

              I suggest that you do a color calibration. In the packages that contained the drum and the developing unit there was a piece of A4 paper telling you how to do it. Did you look at that piece of paper? =^..^=
              The scanned file quality when checking in computer (zoomed in) will have some grainy shade back ground
              IMG-20200716-120455074 — ImgBB

              It will attract yellow color in that particular grainy part behind the text.

              The weird part this same file i printed on another machine (same model) it came out normal.


              Recently i replaced itb unit for testing but still no luck
              Tried to factory reset also
              Still same issue.

              Registration actually is okay.
              Print report from machine and files coming from word or any apps are okay.

              Comment

              • Crusher
                Technician
                • Jan 2018
                • 16

                #8
                Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

                Firmware is listed. Then do order developer refresh, calibration and then toner curve. Out of service manual. Hope it helps. You may have to do developer refresh process a few times, not sure why it gets stubborn.
                Attached Files

                Comment

                • Lunatech
                  Trusted Tech

                  100+ Posts
                  • Oct 2012
                  • 145

                  #9
                  Re: Kyocera taskalfa 3551ci Scanned/Copy image prints yellow background

                  Is it being printed as full color, auto color or black and white. Might try auto color or black and white. Heck see it there is a difference for all of them just for the fun of it.

                  Comment

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