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  • muhammadreza
    Lerner

    Site Contributor
    • Aug 2012
    • 39

    #1

    Magenta background

    I change magenta drum developer and charger. When make few copy print are ok but when make many copy it will come like this ! Why it happen ? Machine model TASKalfa 5551ci
    Attached Files
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22973

    #2
    Re: Magenta background

    You left out two crucial pieces of information:

    What size is the image in the photo?
    What direction is the feed direction? (Are those bars crossfeed?)

    If I knew the answers to the first two questions I would already know the answer to the third question: What interval in millimeters between the bars?

    I'm going to make a guess that the interval is 21mm on an A4 image LEF, bars crossfeed. True?
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • muhammadreza
      Lerner

      Site Contributor
      • Aug 2012
      • 39

      #3
      Re: Magenta background

      Originally posted by blackcat4866
      You left out two crucial pieces of information:

      What size is the image in the photo?
      What direction is the feed direction? (Are those bars crossfeed?)

      If I knew the answers to the first two questions I would already know the answer to the third question: What interval in millimeters between the bars?

      I'm going to make a guess that the interval is 21mm on an A4 image LEF, bars crossfeed. True?
      =^..^=
      A4 pdf file and direction off paper are A4
      And thanks to replay I already solved the issue

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8121

        #4
        Re: Magenta background

        Originally posted by muhammadreza
        I change magenta drum developer and charger. When make few copy print are ok but when make many copy it will come like this ! Why it happen ? Machine model TASKalfa 5551ci


        Looks like those marks are caused for the transfer belt.

        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • davel
          Technician

          1,000+ Posts
          • Oct 2011
          • 1090

          #5
          Re: Magenta background

          Originally posted by muhammadreza
          A4 pdf file and direction off paper are A4
          And thanks to replay I already solved the issue
          So what was the fix?

          Comment

          • Phil B.
            Field Supervisor

            10,000+ Posts
            • Jul 2016
            • 22798

            #6
            Re: Magenta background

            Originally posted by muhammadreza
            A4 pdf file and direction off paper are A4
            And thanks to replay I already solved the issue
            mind sharing with the class what the fix was?

            Comment

            • M94
              Trusted Tech

              Site Contributor
              100+ Posts
              • Jul 2020
              • 158

              #7
              Re: Magenta background

              Originally posted by muhammadreza
              A4 pdf file and direction off paper are A4
              And thanks to replay I already solved the issue
              Hey I'm essentially brand new to these forums and really just surfing around trying to learn from other peoples issues\solutions. Would really appreciate it if you could post the solution otherwise this post doesn't really help anyone having the issue in the future.

              Comment

              • muhammadreza
                Lerner

                Site Contributor
                • Aug 2012
                • 39

                #8
                Re: Magenta background

                Originally posted by davel
                So what was the fix?
                U100 (adjust main high voltage output) Adj Ac bise (Ac bise [M])
                and set AC Auto Adj off

                Comment

                • KYO_OEM
                  Senior Tech

                  500+ Posts
                  • Aug 2011
                  • 704

                  #9
                  Re: Magenta background

                  Set AC Auto Adj. set to "off" ?
                  Bad idea, you`ll get other density problem in near future.
                  Not only [M], also [C,Y,K] possible.
                  Now system won`t calculate needed correct voltages anymore.
                  You will have no fun with this setting.

                  Comment

                  • bush_tech
                    Technician

                    Site Contributor
                    50+ Posts
                    • Jul 2018
                    • 50

                    #10
                    Re: Magenta background

                    Originally posted by muhammadreza
                    U100 (adjust main high voltage output) Adj Ac bise (Ac bise [M])
                    and set AC Auto Adj off
                    this is the fault you can sometimes get when a drum is replaced without turning off the machine, the serial number and counter won't get cleared and there will be background unless ac auto adj is off

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8121

                      #11
                      Re: Magenta background

                      Originally posted by bush_tech
                      this is the fault you can sometimes get when a drum is replaced without turning off the machine, the serial number and counter won't get cleared and there will be background unless ac auto adj is off
                      You have to turn the machine of to replace the drum or it will error & even blow a board!

                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • KYO_OEM
                        Senior Tech

                        500+ Posts
                        • Aug 2011
                        • 704

                        #12
                        Re: Magenta background

                        We are talking about "old" Venus range.
                        At this range we can get this problem if needed adjustments wouldn`t done.
                        E.g. no U119, no U410, etc....
                        You has to shut down the system and unplug from power plug everytime before start from disassembling at each system.

                        Comment

                        • bush_tech
                          Technician

                          Site Contributor
                          50+ Posts
                          • Jul 2018
                          • 50

                          #13
                          Re: Magenta background

                          Originally posted by KYO_OEM
                          We are talking about "old" Venus range.
                          At this range we can get this problem if needed adjustments wouldn`t done.
                          E.g. no U119, no U410, etc....
                          You has to shut down the system and unplug from power plug everytime before start from disassembling at each system.

                          Comment

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