Hi all,
I have a Ecosys 2040dw in the field that has "moving black line-itis." It's the typical "fuzzball on the charge wire" issue. Three times, I've cleaned the charge wire, and blew out the machine with canned air, inspected the drum and toner units, and have yet to find out why this moving black line keeps coming back. Each time I service this printer, service reports, event log, etc., all come out looking fine. However a couple of days goes by, and I get a repeat call on it.
Anyone out there seen this before?
Thanks!
I have a Ecosys 2040dw in the field that has "moving black line-itis." It's the typical "fuzzball on the charge wire" issue. Three times, I've cleaned the charge wire, and blew out the machine with canned air, inspected the drum and toner units, and have yet to find out why this moving black line keeps coming back. Each time I service this printer, service reports, event log, etc., all come out looking fine. However a couple of days goes by, and I get a repeat call on it.
Anyone out there seen this before?
Thanks!
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