TASKalfa 2551 ci blue lines on the top of the sheet

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  • ernesto
    Trusted Tech

    250+ Posts
    • Oct 2011
    • 428

    TASKalfa 2551 ci blue lines on the top of the sheet

    Hi

    A Taskalfa 2551i ci prints blu lines on the top fo the sheet in color mode

    I always repair canon machines( the customer ask for a favor) and this problems it seems cyan drum problem, how can I know the drum life in this machine

    I hope an answer from you soon

    All the best
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22702

    #2
    Re: TASKalfa 2551 ci blue lines on the top of the sheet

    10871087 > browse to U251 to see yield on maintenance kits. Cyan drum is part of Maintenance Kit B.

    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • copier tech
      Field Supervisor

      5,000+ Posts
      • Jan 2014
      • 7931

      #3
      Re: TASKalfa 2551 ci blue lines on the top of the sheet

      Originally posted by ernesto
      Hi

      A Taskalfa 2551i ci prints blu lines on the top fo the sheet in color mode

      I always repair canon machines( the customer ask for a favor) and this problems it seems cyan drum problem, how can I know the drum life in this machine

      I hope an answer from you soon

      All the best

      You can swap the drums round to help trouble shoot, so swap with the yellow for example.

      They also respond well to cleaning if its dried on toner clean it off with alcohol etc.


      Let us eat, drink, and be merry, because tomorrow we may die!

      For all your firmware & service manual needs please visit us at:

      www.copierfirmware.co.uk - www.printerfirmware.co.uk

      Comment

      • ernesto
        Trusted Tech

        250+ Posts
        • Oct 2011
        • 428

        #4
        Re: TASKalfa 2551 ci blue lines on the top of the sheet

        Originally posted by blackcat4866
        10871087 > browse to U251 to see yield on maintenance kits. Cyan drum is part of Maintenance Kit B.

        =^..^=
        HI blackcat thank you very much for your answer

        I enter in service mode and M Cnt A is 109.812
        M Cnt B IS 30.527

        do you know what is the black drum life and color drum life?'

        I swap yellow drum and cyan drum(how copy tech said )and the prints are improving but still there is a llitle blue on the top of the sheet, .......I thought that doing that the lines on the top of the sheet would be yellow..... do you know what is the reason??

        Comment

        • copier tech
          Field Supervisor

          5,000+ Posts
          • Jan 2014
          • 7931

          #5
          Re: TASKalfa 2551 ci blue lines on the top of the sheet

          Originally posted by ernesto
          HI blackcat thank you very much for your answer

          I enter in service mode and M Cnt A is 109.812
          M Cnt B IS 30.527

          do you know what is the black drum life and color drum life?'

          I swap yellow drum and cyan drum(how copy tech said )and the prints are improving but still there is a llitle blue on the top of the sheet, .......I thought that doing that the lines on the top of the sheet would be yellow..... do you know what is the reason??

          Ok, so you can rule out the drum being the issue.

          Take out the cyan dev unit can you see a build up on the roller?


          Let us eat, drink, and be merry, because tomorrow we may die!

          For all your firmware & service manual needs please visit us at:

          www.copierfirmware.co.uk - www.printerfirmware.co.uk

          Comment

          • BillyCarpenter
            Field Supervisor

            Site Contributor
            VIP Subscriber
            10,000+ Posts
            • Aug 2020
            • 14755

            #6
            Re: TASKalfa 2551 ci blue lines on the top of the sheet

            Post some examples, please. Thank you.
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • ernesto
              Trusted Tech

              250+ Posts
              • Oct 2011
              • 428

              #7
              Re: TASKalfa 2551 ci blue lines on the top of the sheet

              Originally posted by BillyCarpenter
              Post some examples, please. Thank you.

              the blue lines are on the top of the picture
              Attached Files

              Comment

              • copier tech
                Field Supervisor

                5,000+ Posts
                • Jan 2014
                • 7931

                #8
                Re: TASKalfa 2551 ci blue lines on the top of the sheet

                Originally posted by ernesto
                the blue lines are on the top of the picture
                Have you checked the cyan dv unit?

                Firmware is out dated, 2014.






                Let us eat, drink, and be merry, because tomorrow we may die!

                For all your firmware & service manual needs please visit us at:

                www.copierfirmware.co.uk - www.printerfirmware.co.uk

                Comment

                • BillyCarpenter
                  Field Supervisor

                  Site Contributor
                  VIP Subscriber
                  10,000+ Posts
                  • Aug 2020
                  • 14755

                  #9
                  Re: TASKalfa 2551 ci blue lines on the top of the sheet

                  Originally posted by ernesto
                  the blue lines are on the top of the picture


                  Hard to tell from that example. Print out test charts @ U089 and post those please.
                  Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22702

                    #10
                    Re: TASKalfa 2551 ci blue lines on the top of the sheet

                    That does not look like lines to me. It looks like overtoned cyan developer. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

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