5002i - C6600

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  • ABS tect
    Senior Tech

    500+ Posts
    • Sep 2013
    • 509
    #1

    5002i - C6600

    Hey all, I'm a bit out of my element here as I typically work exclusively on Ricoh machines, but I am trying to get a Kyrocera TASKalfa 5002i up and running.

    It has a C6600 code, which appears to be a fuser belt rotation error, I have replaced the fuser unit thinking that was the cause but no luck.

    I don't have any service manuals besides what's provided online and I have no firmware for this machine as well.

    I was leaning towards thinking it was the fuser drive gear assembly but don't even know where to order that part or if that's the cause.

    Any suggestions or previous experience with this code/machine? I believe this thing is getting pretty old.

    Thanks
    Tags: 5002i, c6600, fuser
    • Ropariva
      Senior Tech

      500+ Posts
      • Mar 2016
      • 593
      #2

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22705
          #3
          Re: 5002i - C6600

          I'm betting that you did not do the U906 Partial Reset and U163 fuser reset after replacing the fuser. Was it a new fuser unit?

          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • JR2ALTA
              Service Manager

              Site Contributor
              1,000+ Posts
              • Feb 2010
              • 2017
              #4
              Re: 5002i - C6600

              Originally posted by blackcat4866
              I'm betting that you did not do the U906 Partial Reset and U163 fuser reset after replacing the fuser. Was it a new fuser unit?

              =^..^=
              I think Kyocera moved past 163 a while ago.

                Comment

                • ABS tect
                  Senior Tech

                  500+ Posts
                  • Sep 2013
                  • 509
                  #5

                    Comment

                    • KYO_OEM
                      Senior Tech

                      500+ Posts
                      • Aug 2011
                      • 636
                      #6
                      Re: 5002i - C6600

                      302ND94A30/ PARTS FUSER DRIVE H ASSY SP/ 40ppm(m)/50ppm(m)/60ppm(m)

                        Comment

                        • Tonerkiller
                          Senior Tech

                          500+ Posts
                          • Oct 2012
                          • 658
                          #7
                          Re: 5002i - C6600

                          Make sure that, When you close the door the coupler engages the fuser.

                            Comment

                            • kuby
                              Senior Tech

                              1,000+ Posts
                              • Oct 2007
                              • 1327
                              #8
                              Re: 5002i - C6600

                              Machine first came out in 9/2016. Not that old.

                                Comment

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