Hi guys and girls,
I've got a Kyocera CS 8002i in the field that has had an on going issue of jamming when in duplex mode. In the past, I've removed the fuser, the switch-back unit, and the job separator unit, and cleaned all the paper path sensors. Usually this does the trick. I've checked the sensors in U031, and all seems to be working properly.
The Jam codes I've seen on the event log points to J64XX DF Exit Sensor, to J42XX Fuser Exit Sensor. I always try to look at the jam location before and after these locations. So far, I've had no luck in exorcising this demon.
Any ideas out there where I might look to resolve this issue?
Thanks!
I've got a Kyocera CS 8002i in the field that has had an on going issue of jamming when in duplex mode. In the past, I've removed the fuser, the switch-back unit, and the job separator unit, and cleaned all the paper path sensors. Usually this does the trick. I've checked the sensors in U031, and all seems to be working properly.
The Jam codes I've seen on the event log points to J64XX DF Exit Sensor, to J42XX Fuser Exit Sensor. I always try to look at the jam location before and after these locations. So far, I've had no luck in exorcising this demon.
Any ideas out there where I might look to resolve this issue?
Thanks!
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