Taskalfa 3553ci Loud Popping Noise Waste toner Backed up

[Hoosierdaddy]

Customer was using generic toner and the waste toner backed up and making noise. is this a common issue? Can someone get me the Service manual or insight on this?
Not a dealer for this machine. thx for the help in advance

[tmaged]

More than likely you'll need the waste toner bottle unit, the waste toner sending unit & the feed drive unit. It's a good couple of hours if you've never done it before. Then tell them to get a full set of OEM toner and replace them all. It happens a lot less frequently with OEM toner, but it does.

[Lunatech]

I have also seen the drum cleaning assembly seized along with the above mentioned items.

[Hoosierdaddy]

Thank You for the input. We have the units mentioned above out of the machine

[Samanator]

Its not too hard to remove the waste toner bottle. Its mostly all about removing Drive Section 1.

Message me your email address and I'll send you the manuals.

[masterchill]

Check the transfer belt as well for lock up.

[Larhal]

Check the transfer belt as well for lock up.

The white gear drive breaks on the transfer belt cleaner. It will just rotate on the shaft and not spin the auger. In A pinch super glue works.

[WilliamD]

Our shop has seen a fair share of these on low volume machines and we have started turning on the drum heater and have yet to replace one for the last year after changing that setting.