Having quality issues. I replaced all drums and developer units, tranfer unit and secondary roller, high voltage pwb, feed image pwb, drum dev relay bd and still the same after speaking with kyocera support. Background and banding in different colors. Swapped drums around and the background changes color. Stumped on this one. See attached help appreciated.
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Re: 3252CI
that drum seems to be bad, especially since the background followed with the unit. how did it all start? -
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Re: 3252CI
Check to see that the drum cleaning units are not blocked up with waste toner. I suspect that the waste auger system is backed up, backing up into the drum cleaning units and primary transfer cleaning unit. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: 3252CI
Yupp. Most of those defects are 95mm apart (drum circumference). Drum cleaning failure. Bad toner or clogged system.
You said you replaced the drums, but was it with new drums because those look pitted.
Look for above, along with toner dropping (front from dv bushing wear, rear from clogging).
It's due for a PM by date and the firmware is about 4 revs old."Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin
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Re: 3252CI
175k on color supplies. That's early for a complete PM.Adversity temporarily visits a strong man but stays with the weak for a lifetime.Comment
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Re: 3252CI
This would a fascinating topic. I suspect that most owners/managers don't want a tech replacing a drum/dv/ITB/fuser unless it's shows signs of wear. You raise a valid point. Personally, I haven't worked on these machines long enough to collect any real long term data.
I rely on you guys for a lot of this information.
Adversity temporarily visits a strong man but stays with the weak for a lifetime.Comment
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Re: 3252CI
I believe what they want is for you to do what you were trained to do. Exercise your best judgement because they aren't technicians, that's why they hired you
Most Dealers price a PM into their Service Agreement CPC (if they are savvy) and certainly expect you to perform the PM as prescribed because the manufacturer expects it of them.
Back in my day (
) we had to do a PM twice a year no matter what and we cleaned the whole machine. We replaced parts so that they DO NOT FAIL in the future, we did not WAIT FOR THEM TO FAIL. (Preventive Maintenance vs Periodic Maintenance)
Would you wait to change your oil until your compression drops and your rings show signs of wear? Would you run or work for a shop that did that to others? Especially if the customer had already paid for it?
I think you know better
Of course I was trained in the USMC so I'm a 'By-the-Book' guy."Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin
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Re: 3252CI
I believe what they want is for you to do what you were trained to do. Exercise your best judgement because they aren't technicians, that's why they hired you
Most Dealers price a PM into their Service Agreement CPC (if they are savvy) and certainly expect you to perform the PM as prescribed because the manufacturer expects it of them.
Back in my day () we had to do a PM twice a year no matter what and we cleaned the whole machine. We replaced parts so that they DO NOT FAIL in the future, we did not WAIT FOR THEM TO FAIL. (Preventive Maintenance vs Periodic Maintenance)
Would you wait to change your oil until your compression drops and your rings show signs of wear? Would you run or work for a shop that did that to others? Especially if the customer had already paid for it?
I think you know better
Of course I was trained in the USMC so I'm a 'By-the-Book' guy.
Here's the way that I was trained back in the day.
Each model machine was rated to run x-amount of pages between service calls. This number was based on the service history of the machine in our company.
Example; If the Kyocera was rated to run 20,000 pages between service calls and it only ran 10,000 between calls, then I would get a 50% grade on that machine because it only ran half of what it was supposed to do.
I said all that to say this, I would use my judgement and if I thought the machine would run 20k more pages without a service call, then I'm not replacing anything because it would be a waste of money.
I should throw a stipulation in there: If the customer is running 10k pages per week, then I'm doing a PM. No use going back in 2 weeks.Adversity temporarily visits a strong man but stays with the weak for a lifetime.Comment
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Re: 3252CI
the problem is a contact all inclusive a copy cost
azzo:
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Re: 3252CI
For complete PM, YES, i agree with you.
But for Color DKs i don`t think so.
Please remember: U120 will be more important than U110 to estimate the real lifetime.
I don`t have the real values for Iris, but i got it from Perseus.
Let me explain U120 for Perseus and you will understand that 175K also can be end of life for the color drums from Iris.
U120/Drum Driving Distance Counter
Point to check of common usage from the system:
Single printing or continuous printing.
U120 diveded by U110 = distance(m)/page
Lower value = continuous printing
Higher value= single printing
e.g.
continuous single
306ci 0.38 m/page 1.70m/page
356ci 0.37m/page 1.69m/page
406ci 0.38m/page 1.71m/page
For lifetime of DK, U120 is more important than U110 to estimate the replacement timing
expected lifetime KCMY
306ci > 80.000(equal to 200K/3page/stop print)
356ci > 80.000(equal to 200K/3page/stop print)
406ci > 120.000(equal to 200K/3page/stop print)
If now this endcustomer will run single printjobs mostly, the value from U120 will incease and maybe we are near expected lifetime..
If the endcustomer choosed color print job, but bk only would needed, the color drive will work all the time.
Depended to U486 the color drive will work up to 10 pages after last color page..
These are only some all possible reasons to increase the U120 value.Comment
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