Kyocera M5526cdn problem with printing

[Tsakirtas]

Hi guys,

Greetings from Greece.
I have a problem with my Kyocera M5526 printing quality.

When you make photocopies, the quality is fine, but when you print from Pc (or printer usb)the quality is bad,as if there is an underlining behind the text and photographs.
If you print plain text the quality is fine.

I attach a photgraph in order to be better understood.
IMG 20211129 140501 01 — Postimages

The printer has around 7000prints (several of them on coated paper), and the problem appeared just three days, after warranty expiration.
I contacted our local Kyocera distributor and he proposed to update drivers and also to make a drum refresh from printer menu. Nothing changed. (I also checked the maschine in different pc, new genuine toner, new usb cable).

I would appreciate your opinion.
I am not a professional just a user.
Thank you

[blackcat4866]

Re: Kyocera M5526cdn problem with printing

What application are you using to open the document?
Is this the only document affected?
What print setting have you selected?
What print emulation are you using?

I would suspect that the problem is the single electronic document in your sample. =^..^=

[Tsakirtas]

Re: Kyocera M5526cdn problem with printing

First of all, thank you very much for your reply.

All kind of documents have the same problem. jpeg files, pdf, docx, psd files and every type i tried.
No this problem appears with every single document i try to print, apart from those with simple text. I also printed colored filled shapes from powerpoint (yellow-cyan- magenta-black) which all printed fine.
Print settings is full color /plain paper.
I think print emulation is PCL6 (no any changes made since the first setup).

[blackcat4866]

Re: Kyocera M5526cdn problem with printing

What print quality setting is selected in the driver?
Is it the Kyocera KX driver?
Can I see these?:

[Tsakirtas]

Re: Kyocera M5526cdn problem with printing

Yes Kyocera Kx driver. For the settings i will check.
I will make the prints tomorrow morning (Athens time) as the printer is at my office and get back to post the results.

Thank you again

[blackcat4866]

Re: Kyocera M5526cdn problem with printing

You may benefit from a cleaning and color calibration. =^..^=

[copier tech]

Re: Kyocera M5526cdn problem with printing

Hi guys,

Greetings from Greece.
I have a problem with my Kyocera M5526 printing quality.

When you make photocopies, the quality is fine, but when you print from Pc (or printer usb)the quality is bad,as if there is an underlining behind the text and photographs.
If you print plain text the quality is fine.

I attach a photgraph in order to be better understood.


The printer has around 7000prints (several of them on coated paper), and the problem appeared just three days, after warranty expiration.
I contacted our local Kyocera distributor and he proposed to update drivers and also to make a drum refresh from printer menu. Nothing changed. (I also checked the maschine in different pc, new genuine toner, new usb cable).

I would appreciate your opinion.
I am not a professional just a user.
Thank you

I would start by updating your current driver & trying another type.

Also update the firmware.

[dantab1980]

Re: Kyocera M5526cdn problem with printing

Try the following under Maintenance settings in User Settings:
1: Drum Refresh
2: DV Refresh
3: Laser Scanner cleaner
4: Calibration
5: Color Regeistration (auto)
6: Tone Curve Adjustment

Do in this order.

Hi guys,

Greetings from Greece.
I have a problem with my Kyocera M5526 printing quality.

When you make photocopies, the quality is fine, but when you print from Pc (or printer usb)the quality is bad,as if there is an underlining behind the text and photographs.
If you print plain text the quality is fine.

I attach a photgraph in order to be better understood.


The printer has around 7000prints (several of them on coated paper), and the problem appeared just three days, after warranty expiration.
I contacted our local Kyocera distributor and he proposed to update drivers and also to make a drum refresh from printer menu. Nothing changed. (I also checked the maschine in different pc, new genuine toner, new usb cable).

I would appreciate your opinion.
I am not a professional just a user.
Thank you

[Ropariva]

[copykat93]

Re: Kyocera M5526cdn problem with printing

I agree.. You need the KX driver, I have seen some weird stuff, from quality issues on the print side to large 50 plus print jobs that will pause after 4 pages & sit there idle for minutes then print a few more & so on, sometimes a 50 page job takes hours to finish...KX driver will fix this issue too.

[PrintWhisperer]

Re: Kyocera M5526cdn problem with printing

Hmm, reminds me of a 7052ci problem I saw recently, only this one is in color:

ARTI.jpg

Cheap image copied from the web, placed in Word and rendered to a PDF. So many image conversions that a background artifact is created within a document layer.

The printer is rendering what it sees in the file, the pixelation is a key to the fact that it is an image conversion done at a low bit-rate (downsampled). Vector graphics scale OK but Bitmaps show compression/decompression errors (codec).

This is just bad Graphic Art production. The image should be flattened if you have proper software to do so.

[Tsakirtas]

Re: Kyocera M5526cdn problem with printing

Thank you all for your answers. I read carefully all of your answers.
I did the following steps:


1)print the documents posted by: blackcat4866 (bad quality, i attach photographs of the results) : Album — Postimages
2)checked the driver, which was already the latest Kx
3)made from printer menu: a)Drum Refresh b) Calibration c)Laser Scanner Cleaning d) DEV CLN (without printing any documents between these actions)
4)Print same document twice (text) I attach photograph with the first and last page of each print) : 4 — Postimages
5)print again documents posted by blackcat4866 (way better print) : Album — Postimages
6)Print some more documents, with gradually better quality

And this is how test page looked: 5 — Postimages (the upper- right test page, is the one after step 3 ).
Now the quality is back. (test page is completely clear of any marks)

My issue is solved.
I am glad to find your forum
Thank you again

[tdprado]

Re: Kyocera M5526cdn problem with printing

Hi,

My Kyocera M5526cdn is doing exactly the same. On pages with mixed graphics and text, the graphics have what I would call 'artefacts' like previously mentioned, and just like in the thread originators sample pictures. The colour is dull as well.

My old Samsung CLP-620ND prints the exact same document perfectly, with nice bright graphics.

I have tried all the above steps, except the DEV CLN because I cannot find this in my printer, and still the problem persists.

Any ideas would be most appreciated.

Thanks in advance - tdprado

[Tsakirtas]

Re: Kyocera M5526cdn problem with printing

Hi tdprado,
The DEV CLN function is under the service menu.

[Ropariva]

Re: Kyocera M5526cdn problem with printing

Thank you all for your answers. I read carefully all of your answers.
I did the following steps:


1)print the documents posted by: blackcat4866 (bad quality, i attach photographs of the results) :
2)checked the driver, which was already the latest Kx
3)made from printer menu: a)Drum Refresh b) Calibration c)Laser Scanner Cleaning d) DEV CLN (without printing any documents between these actions)
4)Print same document twice (text) I attach photograph with the first and last page of each print) :
5)print again documents posted by blackcat4866 (way better print) :
6)Print some more documents, with gradually better quality

And this is how test page looked: (the upper- right test page, is the one after step 3 ).
Now the quality is back. (test page is completely clear of any marks)

My issue is solved.
I am glad to find your forum
Thank you again