Taskalfa XX52ci replace toner message after toner replaced

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  • drazen7777
    Technician
    • Sep 2010
    • 40
    #1

    [Misc] Taskalfa XX52ci replace toner message after toner replaced

    Hy to all

    I am curious does anyone have permanent solution for replace toner message on device after toner has been replaced. But problem is somewhere in interlock switch because after front door and side door reseated problem is gone. I think i saw service bulletin in the past to change mount interlock and arm interlock but now i cant find anything about it in Kyocera extranet.
    I have lots of customers that change toner by them selfs and every often they got this message and they are bit annoyed by that. Did anyone find workaround maybe?

    Best regards
    Drazen
    Technician -- a person who fixes the mistakes made by engineers.
    Tags: door, interlock, message, toner
    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22744
      #2
      Re: Taskalfa XX52ci replace toner message after toner replaced

      Have you looked at existing threads:

      KM-5052ci, "Add Black Toner" when images are over 5% fill
      =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

        Comment

        • BillyCarpenter
          Field Supervisor

          Site Contributor
          VIP Subscriber
          10,000+ Posts
          • Aug 2020
          • 15191
          #3
          Re: Taskalfa XX52ci replace toner message after toner replaced

          Originally posted by blackcat4866
          Have you looked at existing threads:

          KM-5052ci, "Add Black Toner" when images are over 5% fill
          =^..^=
          I remember that thread. I'll say the same thing: That was a good find and it was a fun read.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

            Comment

            • tmaged
              Owner/Service Manager

              Site Contributor
              1,000+ Posts
              • Oct 2008
              • 1818
              #4
              Re: Taskalfa XX52ci replace toner message after toner replaced

              H159 is the bulletin number. The part numbers are 302ND04321 & 302ND29621.
              Hope that helps !
              -Tony
              www.dtios.com
              Become a fan on Facebook

                Comment

                • drazen7777
                  Technician
                  • Sep 2010
                  • 40
                  #5
                  Re: Taskalfa XX52ci replace toner message after toner replaced

                  Originally posted by tmaged
                  H159 is the bulletin number. The part numbers are 302ND04321 & 302ND29621.
                  Yes ,thats the one (searched several times through the bulletins but missed it every time), thanks. I probably missed it because name of the bulletin (Corrective measures for displaying the lower front cover open) the message that the cover is open is not shown on display. I think the reason is because replace toner message is shown at that moment on display , toner was replaced but device did not get signal that toner is replaced because cover is open but not shown on display and not visible physically that cover is open. When you open and close front cover and right cover interlock switch reseats at his place device comes to ready and registers toner change and continues to work normally.
                  Did you try or do the replacement , is it time consuming?
                  Technician -- a person who fixes the mistakes made by engineers.

                    Comment

                    • drazen7777
                      Technician
                      • Sep 2010
                      • 40
                      #6
                      Re: Taskalfa XX52ci replace toner message after toner replaced

                      Originally posted by blackcat4866
                      Have you looked at existing threads:

                      KM-5052ci, "Add Black Toner" when images are over 5% fill
                      =^..^=
                      Yes i saw it , good find, but that is not the case i have , thanks for reply , tmaged pointed to me and i described it in post above.
                      Technician -- a person who fixes the mistakes made by engineers.

                        Comment

                        • tmaged
                          Owner/Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Oct 2008
                          • 1818
                          #7
                          Re: Taskalfa XX52ci replace toner message after toner replaced

                          Not long at all. Should take about 10 minutes.
                          Hope that helps !
                          -Tony
                          www.dtios.com
                          Become a fan on Facebook

                            Comment

                            • ThisPete
                              Too old to care

                              Site Contributor
                              50+ Posts
                              • Jun 2014
                              • 93
                              #8
                              Re: Taskalfa XX52ci replace toner message after toner replaced

                              You can just bend the arm on the microswitch to make it 'operate earlier' rather than ordering parts and having to go back there again.. using a pair of pliers bend the metal lever just after the switch actuating button (side away from the pivot), I've done it several times now.

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