KM5050 jams from drawer 2 only

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  • copyaction
    Senior Tech

    Site Contributor
    500+ Posts
    • Oct 2007
    • 985

    #16
    Re: KM5050 jams from drawer 2 only

    Originally posted by blackcat4866
    CS-3050, 4050, 5050 Falcon III


    Misfeeds (Jam J21) misfeeds from tray #3, ledger size. (21.03.0C.01.03) Inadequate pressure on left side door idler rollers. Install two add'l pressure springs at lower vertical path idler rollers in left middle door.
    That's what I've got in the database. =^..^=
    Now that one sounds interesting, and may also account for the groaning noise it makes when it jams, Although it is not tray 3, and not ledger size in this case.

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    • copyaction
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2007
      • 985

      #17
      Re: KM5050 jams from drawer 2 only

      Trying to include video for the noise it makes when jamming

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      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22973

        #18
        Re: KM5050 jams from drawer 2 only

        Originally posted by blackcat4866
        CS-3050, 4050, 5050 Falcon III

        Misfeeds (Jam J21) misfeeds from tray #3, ledger size. (21.03.0C.01.03) Inadequate pressure on left side door idler rollers. Install two add'l pressure springs at lower vertical path idler rollers in left middle door.

        That's what I've got in the database. =^..^=
        If I remember correctly there are positions for three of those pressure springs, but it only comes with one spring.

        One spring provides inadequate pressure.
        Three springs won't let paper pass, and actually launches the idler roller when you open the door.
        Two springs is just right.

        A little WD40 on the rubber vertical path rollers can help also. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • kjg
          Trusted Tech

          100+ Posts
          • Mar 2009
          • 111

          #19
          Re: KM5050 jams from drawer 2 only

          Sounds like a stall in vertical conveying.
          Take back cover off and rear left cover.
          Get back and see if you can hear which shaft is causing that in vertical feed assembly.
          I remember having a few of those have the bushings and e-clips deteriorate and the whole shaft would shift side to side real easy.
          Grab the gray rollers for tray two relay and shift them side to side and see if there is excessive movement. You can compare to the lower set of rollers. If they move excessively and have a lot of play in them, they can stall on feed. And that sounds like a stall in feed drive for the vertical conveying assembly.
          Thank you for providing the video. That always helps.
          Best wishes and please post back.

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          • copyaction
            Senior Tech

            Site Contributor
            500+ Posts
            • Oct 2007
            • 985

            #20
            Re: KM5050 jams from drawer 2 only

            Originally posted by kjg
            Grab the gray rollers for tray two relay and shift them side to side and see if there is excessive movement. You can compare to the lower set of rollers. If they move excessively and have a lot of play in them, they can stall on feed. And that sounds like a stall in feed drive for the vertical conveying assembly.

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            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22973

              #21
              Re: KM5050 jams from drawer 2 only

              Originally posted by blackcat4866
              CS-3050, 4050, 5050 Falcon III

              Misfeeds (Jam J12, J21) from tray #3. Paper is folded over toward the bottom of the stack on the left side of the PF-750. Load paper properly.

              Misfeeds (Jam J21) misfeeds from tray #3, ledger size. (21.03.0C.01.03) Inadequate pressure on left side door idler rollers. Install two add'l pressure springs at lower vertical path idler rollers in left middle door.

              Misfeeds (Jam J21) misfeeds from tray #4, legal size. Tray for is incorrectly hard programmed to letter size paper. Go to System Settings > Original/Paper Setup [Next] > Cassette Setting [Next] > Paper Size [Change] > Auto > Inch > OK > Media Type [Change] > Plain > OK > Close x4.

              Misfeeds (Jam 21) multiple feeds from tray #2. (21.02.86.01.03) Shimmed FSW2 & FSW3 with 1mm mylar shim. Riffled paper in tray #2.

              Misfeeds (Jam 21) from tray #3. Letter size paper has been printed when ledger was selected. (21.03.0C.01.01) Letter paper has been stacked upon ledger paper in the ledger tray #3. Installed only ledger size paper in tray #3.

              That's what I've got in the database. =^..^=
              The shims move the sensors deeper into the paper path, better actuation. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • copyaction
                Senior Tech

                Site Contributor
                500+ Posts
                • Oct 2007
                • 985

                #22
                Re: KM5050 jams from drawer 2 only

                Originally posted by blackcat4866
                The shims move the sensors deeper into the paper path, better actuation. =^..^=
                Makes sense, also I imagine after 2.6 million maybe the actuators could be worn down as well.
                Thanks.

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                • kjg
                  Trusted Tech

                  100+ Posts
                  • Mar 2009
                  • 111

                  #23
                  Re: KM5050 jams from drawer 2 only

                  Originally posted by copyaction
                  Makes sense, also I imagine after 2.6 million maybe the actuators could be worn down as well.
                  Thanks.
                  At least you made progress. The noise is the only thing that still concerns me. At any rate, it sounds like the vertical conveying unit will need to be pulled for further investigation.

                  Comment

                  • patrickjlc
                    Trusted Tech

                    100+ Posts
                    • Feb 2015
                    • 217

                    #24
                    Re: KM5050 jams from drawer 2 only

                    I saw your video, something is grabbing on the paper path. Can you try it with the left door open, put something to keep the interlock engaged and you can see where it actually stops, close only the door with the transfer roller.
                    Also you can open the cassete 2 door, hold the white swith with a finger and press start, if paper goes all the way out, you can rule out feed clutches, and the like.

                    My guess the roller shaft below the feed unit 1 is out of place, I have had the shaft loose the clip, bronze bearing falls off and shaft does not engage.

                    I have a few 4050/5050 on my route, i can take some pics.

                    Sent from my motorola one 5G UW using Tapatalk

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                    • tsbservice
                      Field tech

                      Site Contributor
                      5,000+ Posts
                      • May 2007
                      • 7944

                      #25
                      Re: KM5050 jams from drawer 2 only

                      Originally posted by patrickjlc
                      I saw your video, something is grabbing on the paper path. Can you try it with the left door open, put something to keep the interlock engaged and you can see where it actually stops, close only the door with the transfer roller.
                      Also you can open the cassete 2 door, hold the white swith with a finger and press start, if paper goes all the way out, you can rule out feed clutches, and the like.

                      My guess the roller shaft below the feed unit 1 is out of place, I have had the shaft loose the clip, bronze bearing falls off and shaft does not engage.

                      I have a few 4050/5050 on my route, i can take some pics.

                      Sent from my motorola one 5G UW using Tapatalk
                      Very interesting topic and good luck to author. Some very solid sounding advices altough it's clearly out of my expertize.
                      I would guess at 2M+ clicks it's mechanical in drive for sure. Having a donor machine may be very handy in this case.
                      A tree is known by its fruit, a man by his deeds. A good deed is never lost, he who sows courtesy, reaps friendship, and he who plants kindness gathers love.
                      Blessed are they who can laugh at themselves, for they shall never cease to be amused.

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                      • patrickjlc
                        Trusted Tech

                        100+ Posts
                        • Feb 2015
                        • 217

                        #26
                        Re: KM5050 jams from drawer 2 only

                        Originally posted by tsbservice
                        Very interesting topic and good luck to author. Some very solid sounding advices altough it's clearly out of my expertize.
                        I would guess at 2M+ clicks it's mechanical in drive for sure. Having a donor machine may be very handy in this case.
                        Yeah, 2 million is way past my service duty. They are good machines, but when services take more than a day, its time to move on to newer equipment.

                        Sent from my motorola one 5G UW using Tapatalk

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                        • copyaction
                          Senior Tech

                          Site Contributor
                          500+ Posts
                          • Oct 2007
                          • 985

                          #27
                          Re: KM5050 jams from drawer 2 only

                          Originally posted by patrickjlc
                          Yeah, 2 million is way past my service duty. They are good machines, but when services take more than a day, its time to move on to newer equipment.

                          Sent from my motorola one 5G UW using Tapatalk

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                          • maincharge
                            Junior Member
                            • Sep 2018
                            • 3

                            #28
                            Re: KM5050 jams from drawer 2 only

                            You're on the right track with the vertical conveying rollers. I have had to replace the clutches that drive those rollers on Falcon I and II machines.

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                            • copyaction
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Oct 2007
                              • 985

                              #29
                              Re: KM5050 jams from drawer 2 only

                              I just wanted to thank everyone for all the advice and suggestions.
                              This being a T&M customer they decided not to pursue it any further with today being the 4 trip on this particular problem.
                              They will continue to just use tray 1 until a suitable replacement machine can be found (which may not be soon given the current shortage of lease returns)

                              Comment

                              • Copierstud
                                Technician
                                • Nov 2019
                                • 38

                                #30
                                Re: KM5050 jams from drawer 2 only

                                Vertical conveying rollers and clutches....Have seen it about 100,000 times lol on the the falcon family.

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