TaskAlfa 4002i/C9040 Error

[BillyCarpenter]

I received this service call right before closing and will be going on location in the morning. I know this is a DP lift plate/motor problem but have never seen this problem before. What's the most likey cause so that I can be sure to take what I need?

Thanks.

[Luther]

Re: TaskAlfa 4002i/C9040 Error

It's more then likely going to be disabled when you get there, do a 906 and try the DP, if the plate does not lift or it codes again it's going to be the DP board , replaced 5 or 6 for the same issue

[BillyCarpenter]

Re: TaskAlfa 4002i/C9040 Error

It's more then likely going to be disabled when you get there, do a 906 and try the DP, if the plate does not lift or it codes again it's going to be the DP board , replaced 5 or 6 for the same issue

Thanks, Luther. Much appreciated.

[blackcat4866]

Re: TaskAlfa 4002i/C9040 Error

You may also find that the plastic swivel point for the lift place is broken at the rear.

[JR2ALTA]

Re: TaskAlfa 4002i/C9040 Error

I received this service call right before closing and will be going on location in the morning. I know this is a DP lift plate/motor problem but have never seen this problem before. What's the most likey cause so that I can be sure to take what I need?

Thanks.

hopefully customer had a foreign object on the lift plate and you can 906 it.

[KYO_OEM]

Re: TaskAlfa 4002i/C9040 Error

Hi Billy,

see attachment

[BillyCarpenter]

Re: TaskAlfa 4002i/C9040 Error

Hi Billy,

see attachment

As always, thanks, KYO.

[blackcat4866]

Re: TaskAlfa 4002i/C9040 Error

Thanks KYO, that's what I was talking about. =^..^=

[BillyCarpenter]

Re: TaskAlfa 4002i/C9040 Error

Thanks KYO, that's what I was talking about. =^..^=

I knew exactly what you were talking about from your description and that's what it was. I replaced with a used part but I'm gonna order some of the updated parts from KYO's bulletin.

Thanks to everyone for your help. This site has never let me down.

[Samanator]

Re: TaskAlfa 4002i/C9040 Error

Thanks to everyone for your help. This site has never let me down.

After I saw that, I thought that's quite a thing to say because for me as well, this site has never let me down.

And that says volumes about a bunch of folks sharing information for no other reason than to help one another solve problems.

Just thought I'd throw that out.

[BillyCarpenter]

Re: TaskAlfa 4002i/C9040 Error

The used lift plate that I installed in the customers machine lasted about a week and it too broke @ rear post. Fortunately, I ordered a few of the updated (thanks KYO) lift plates with the metal post.

[blackcat4866]

Re: TaskAlfa 4002i/C9040 Error

If you're thinking of MacGuyvering it, it's not worth the time. It took me an additional hour to drill through the plastic shaft, insert a metal shaft, and epoxy it in place. It was a permanent fix, but kind-of a long call with the additional disassembly/reassembly.
=^..^=

[BillyCarpenter]

Re: TaskAlfa 4002i/C9040 Error

If you're thinking of MacGuyvering it, it's not worth the time. It took me an additional hour to drill through the plastic shaft, insert a metal shaft, and epoxy it in place. It was a permanent fix, but kind-of a long call with the additional disassembly/reassembly.
=^..^=

That sounds kinda fun but, no, I wasn't thinking about modding the lift plate. What I was trying to say is that my new updated liftgates arrived today via Fedex and they have a steel shaft as opposed to the plastic one that keeps breaking.