Need the Firmware File For Kyocera 356ci printer

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  • nexxus2009
    Technician
    • Oct 2022
    • 10

    #1

    Need the Firmware File For Kyocera 356ci printer

    Hello everybody

    where can i find the Firmware File For
    Multifunctional TASKalfa 356ci




    Someone can upload it in this Post or send available donwload link

    Thank u very much
  • Tricky
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Apr 2009
    • 2620

    #2
    Re: Need the Firmware File For Kyocera 356ci printer

    Why do you need it?

    Comment

    • dalewb74
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2018
      • 1157

      #3
      Re: Need the Firmware File For Kyocera 356ci printer

      yes kyocera can provide you with firmware. because if you do it wrong you can brick a machine.

      Comment

      • nexxus2009
        Technician
        • Oct 2022
        • 10

        #4
        Re: Need the Firmware File For Kyocera 356ci printer

        finally i found the required file

        but the problem is already here

        i need to reset the firmware to default factory settings because screen is blocked and no way to access to any function

        i found that a kyocera reset tool can do it ... but i dint found the file ( hosted on rapidshare, dead hosting site )

        it seem like this Kyoceraresettool.rar

        Comment

        • PrintWhisperer
          Trusted Tech

          250+ Posts
          • Feb 2018
          • 473

          #5
          Re: Need the Firmware File For Kyocera 356ci printer

          Did you try login with user=3500 password=3500?
          "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

          Comment

          • nexxus2009
            Technician
            • Oct 2022
            • 10

            #6
            Re: Need the Firmware File For Kyocera 356ci printer

            Originally posted by PrintWhisperer
            Did you try login with user=3500 password=3500?
            Yes I tried all possible admin and password possibilites but it doesnt work

            Comment

            • nexxus2009
              Technician
              • Oct 2022
              • 10

              #7
              Re: Need the Firmware File For Kyocera 356ci printer

              20221107_1153343.jpg

              Comment

              • nexxus2009
                Technician
                • Oct 2022
                • 10

                #8
                Re: Need the Firmware File For Kyocera 356ci printer

                - When I power on the printer, the screen is all time blocked in this ( picture below ) ...
                - Authentification/logout button is all time on.
                - I dont have any information about watchdoc
                - All buttons are not working.

                - I found Original Firmware File , but reset task failed with KM netviewer ( identification problem )

                If someone know to force reset firmware, or how to do a Manually reset ( using particular buttons)
                or where i can found kyoceraresettool.rar

                Comment

                • Meowboy
                  Technician
                  • Apr 2022
                  • 12

                  #9
                  Re: Need the Firmware File For Kyocera 356ci printer

                  Hello,

                  Are you trying to enter in maintenance mode with 1087/1087 and enter U002 ?

                  Comment

                  • PrintWhisperer
                    Trusted Tech

                    250+ Posts
                    • Feb 2018
                    • 473

                    #10
                    Re: Need the Firmware File For Kyocera 356ci printer

                    Firmware will not fix this, you have to remove the HyPAS application from the HDD which has been installed. It is trying to communicate with authentication server.

                    *edit: WatchDoc is gahbage 'Xerox' software loaded on a Kyocera. Who would do such blasphemy?

                    I think the easiest method is to replaced HDD since you cannot get around this software interface without 'secret' method used to get behind these custom software interfaces, which are always different.

                    If SD card is installed, remove it.
                    "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                    Comment

                    • Samanator
                      Service Manager

                      Site Contributor
                      VIP Subscriber
                      500+ Posts
                      • Sep 2017
                      • 579

                      #11
                      Re: Need the Firmware File For Kyocera 356ci printer

                      Take the HD off and power it up. See what happens.

                      Comment

                      • PrintWhisperer
                        Trusted Tech

                        250+ Posts
                        • Feb 2018
                        • 473

                        #12
                        Re: Need the Firmware File For Kyocera 356ci printer

                        Originally posted by Samanator
                        Take the HD off and power it up. See what happens.
                        "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                        Comment

                        • nexxus2009
                          Technician
                          • Oct 2022
                          • 10

                          #13
                          Re: Need the Firmware File For Kyocera 356ci printer

                          Originally posted by Samanator
                          Take the HD off and power it up. See what happens.
                          Good Idea : I just disconnected the SSD and the screen became Totally white ... So i will try to replace it or formatting it in offline mode then installing the firmware as new initial configuration

                          Please where i can found the ssd ??

                          Comment

                          • nexxus2009
                            Technician
                            • Oct 2022
                            • 10

                            #14
                            Re: Need the Firmware File For Kyocera 356ci printer

                            Please where i can found the ssd in the 356ci ??

                            Comment

                            • PrintWhisperer
                              Trusted Tech

                              250+ Posts
                              • Feb 2018
                              • 473

                              #15
                              Re: Need the Firmware File For Kyocera 356ci printer

                              Originally posted by nexxus2009
                              Please where i can found the ssd in the 356ci ??
                              Please note specific name of part for your machine:

                              306ci may have optional 32GB or 128 GB SSD (not HDD) and runs HyPAS from SSD or SD card.


                              356ci/406ci has standard 320GB HDD (not SSD):
                              HDD.jpg
                              "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

                              Comment

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