TASKalfa 2552ci sloped yellow banding

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  • stsacer
    Junior Member
    • Oct 2013
    • 7

    [CQ] TASKalfa 2552ci sloped yellow banding

    2 new developers and drums installed. Uneven developer on mag roller on both new developers. No codes or any other CQ issues. Any help appreciated.
  • BillyCarpenter
    Field Supervisor

    Site Contributor
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    • Aug 2020
    • 15240

    #2
    Re: TASKalfa 2552ci sloped yellow banding

    You cannot swap yellow drums between machines or you'll get CQ issues. You can only replace (yellow) with a new drum. Were these new or used dr's & dv's?

    Also, what simulations are you running after replacing drun and DV units?


    Edit: I know you said 'new' but many times a tech will say 'new' when it's really just a different drum out of another machine.
    Last edited by BillyCarpenter; 12-19-2022, 07:11 PM.
    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22755

      #3
      Re: TASKalfa 2552ci sloped yellow banding

      An image quality sample would be nice. Something like this?: =^..^=
      Attached Files
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • Samanator
        Service Manager

        Site Contributor
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        500+ Posts
        • Sep 2017
        • 562

        #4
        Re: TASKalfa 2552ci sloped yellow banding

        Gosh Billy, I swap drums around all the time. Especially for troubleshooting. Swap that baby and see if ya get change of state. Same thing for developer units.

        Many times I have swapped a damaged drum in a machine out in the field with the yellow drum to get by until I can get back with a replacement. Run image adjustment (U464, U469, U410) and its good until I get back. In the office I swap developer units (and sometimes drum units) to see if the problem follows the unit or stays in the problem machine. The thing one has to do is put them back where they came from. There have also been times I have HAD to pull a drum or developer unit from a machine in the shop and deploy it out in the field.

        However, you cannot take a drum or developer unit for a 2552ci/3252ci and swap it with a drum or developer unit with a 3552ci,4052ci,5052ci, or 6052ci. The drum and developer units for the 25cpm and 32cpm machines are different from the ones for the 35cpm thru 60cpm. Fuser units are different on these xxx2 series as well. On a side note, the black drum, developer, and fuser in the color 35cpm thru 60cpm machines is the same on the black 40cpm,50cpm,and 60cpm machines.

        stsacer, It would be nice to see some samples of the trouble your having or a picture of the troublesome developer unit see what is going on.

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        • BillyCarpenter
          Field Supervisor

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          • Aug 2020
          • 15240

          #5
          Re: TASKalfa 2552ci sloped yellow banding

          Originally posted by Samanator
          Gosh Billy, I swap drums around all the time. Especially for troubleshooting. Swap that baby and see if ya get change of state. Same thing for developer units.

          Many times I have swapped a damaged drum in a machine out in the field with the yellow drum to get by until I can get back with a replacement. Run image adjustment (U464, U469, U410) and its good until I get back. In the office I swap developer units (and sometimes drum units) to see if the problem follows the unit or stays in the problem machine. The thing one has to do is put them back where they came from. There have also been times I have HAD to pull a drum or developer unit from a machine in the shop and deploy it out in the field.

          However, you cannot take a drum or developer unit for a 2552ci/3252ci and swap it with a drum or developer unit with a 3552ci,4052ci,5052ci, or 6052ci. The drum and developer units for the 25cpm and 32cpm machines are different from the ones for the 35cpm thru 60cpm. Fuser units are different on these xxx2 series as well. On a side note, the black drum, developer, and fuser in the color 35cpm thru 60cpm machines is the same on the black 40cpm,50cpm,and 60cpm machines.

          stsacer, It would be nice to see some samples of the trouble your having or a picture of the troublesome developer unit see what is going on.


          You can swap every color developer around (between machines) without issue. You can swap all the drums around save yellow.


          This is from my notes that I got from KYO_OEM and from my research it holds true.



          Don`t touch the yellow drum marked with a yellow dot.


          Don`t use it in other system on yellow position, if it would done in past you can get image quality problems because the yellow drum would used for internal system back up data.
          We also have had a few cases with C9540 because all 4 drums would swapped mistakenly after cleaning.....
          (yellow on BK position, magenta on cyan position and so on.)
          If this kind of DK is broken, use new service DK unit with red mark.

          Maybe someone else has heard this about yellow drum?
          Last edited by BillyCarpenter; 12-19-2022, 11:38 PM.
          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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          • BillyCarpenter
            Field Supervisor

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            • Aug 2020
            • 15240

            #6
            Re: TASKalfa 2552ci sloped yellow banding

            I went further back in my notes and found a little more info on the yellow drums.


            The original yellow drum that came in the machine will have a yellow sticker with a black dot. None of the other color drums have any color identification. Only the yellow.


            If you order a new yellow drum from kyocera, it will have a yellow sticker with a red dot.


            See picture below:


            yd2.jpg
            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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            • stsacer
              Junior Member
              • Oct 2013
              • 7

              #7
              Re: TASKalfa 2552ci sloped yellow banding

              Would not let me download 2.3M Jpeg pic. Will scan it to PDF and try again. BTW I have also swapped drums to troubleshoot and/or stall for time. Be careful RFID stores CQ settings for that drum including counter, and when I put new drum unit in it may write that info to the new drum. Learned real quick not to HOT swap. ALWAYS turn completely off! Stay tuned!!

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22755

                #8
                Re: TASKalfa 2552ci sloped yellow banding

                Originally posted by stsacer
                Would not let me download 2.3M Jpeg pic...
                ... and it never will. 1Mb maximum. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • stsacer
                  Junior Member
                  • Oct 2013
                  • 7

                  #9
                  Re: TASKalfa 2552ci sloped yellow banding

                  Hey fellas heres that pic. Hope it helps, not the best quality but then again neither is my test print !!
                  Attached Files

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                  • BillyCarpenter
                    Field Supervisor

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                    • Aug 2020
                    • 15240

                    #10
                    Re: TASKalfa 2552ci sloped yellow banding

                    Originally posted by stsacer
                    Hey fellas heres that pic. Hope it helps, not the best quality but then again neither is my test print !!

                    That looks like a developer problem to me. More information is needed. You said you replaced the DV & DR twice. Were they new or out of another machine? What simulations did you run after replacing? What's the copy count on the machine?
                    Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                    Comment

                    • toddanderson
                      Trusted Tech

                      100+ Posts
                      • Dec 2005
                      • 222

                      #11
                      Re: TASKalfa 2552ci sloped yellow banding

                      That look like a drum, main charge roller issue. The spiral is coming from the main charge.

                      2nd
                      The yellow original drum that came with the machine is different, and should not be switched in different locations.

                      Unplug the machine from the wall when replacing the units or the counters may not get reset.


                      Originally posted by stsacer
                      Hey fellas heres that pic. Hope it helps, not the best quality but then again neither is my test print !!

                      Comment

                      • Samanator
                        Service Manager

                        Site Contributor
                        VIP Subscriber
                        500+ Posts
                        • Sep 2017
                        • 562

                        #12
                        Re: TASKalfa 2552ci sloped yellow banding

                        I went further back in my notes and found a little more info on the yellow drums.
                        The original yellow drum that came in the machine will have a yellow sticker with a black dot. None of the other color drums have any color identification. Only the yellow.
                        If you order a new yellow drum from kyocera, it will have a yellow sticker with a red dot.
                        With all due respect, Billy, I don't think you are correct about about this.

                        I looked through the latest parts manual (Revision B) and on pages 60-61, there is no reference to a separate yellow drum. All the drums in the models 2552ci and 3252ci are DK-8350 (P/N 302L793051). I found this true as well in Technical Bulletin #1 Revision 4 for these models. No where does it list or mention a separate drum for yellow. There is a separate developer listed for yellow.

                        I had to my Kyocera tech rep about another issue today, and I asked him about a separate drum for yellow for these models. His first response was "You're kidding, right?" He said he never hears of such a thing. Any drum for these models (DK-8350) can be used for any color at any time. He went on to point out that if it was a separate drum just for yellow, it would have its own part number.

                        So I think you may have some incorrect information.

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                        • BillyCarpenter
                          Field Supervisor

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                          • Aug 2020
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                          #13
                          Re: TASKalfa 2552ci sloped yellow banding

                          Originally posted by Samanator
                          With all due respect, Billy, I don't think you are correct about about this.

                          I looked through the latest parts manual (Revision B) and on pages 60-61, there is no reference to a separate yellow drum. All the drums in the models 2552ci and 3252ci are DK-8350 (P/N 302L793051). I found this true as well in Technical Bulletin #1 Revision 4 for these models. No where does it list or mention a separate drum for yellow. There is a separate developer listed for yellow.

                          I had to my Kyocera tech rep about another issue today, and I asked him about a separate drum for yellow for these models. His first response was "You're kidding, right?" He said he never hears of such a thing. Any drum for these models (DK-8350) can be used for any color at any time. He went on to point out that if it was a separate drum just for yellow, it would have its own part number.

                          So I think you may have some incorrect information.

                          My information could certainly be wrong. I got the information from KYO_OEM and he's always led me in the right direction Do you find it the least bit curious that the yellow drum is the only one with an identification mark? And toddanderson (post before yours) just said the same thing.

                          I also trust you so now I'm unsure.
                          Adversity temporarily visits a strong man but stays with the weak for a lifetime.

                          Comment

                          • BillyCarpenter
                            Field Supervisor

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                            • Aug 2020
                            • 15240

                            #14
                            Re: TASKalfa 2552ci sloped yellow banding

                            FWIR, here's the original thread about yellow drum from KYO_OEM

                            Kyocera General Question
                            Adversity temporarily visits a strong man but stays with the weak for a lifetime.

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                            • toddanderson
                              Trusted Tech

                              100+ Posts
                              • Dec 2005
                              • 222

                              #15
                              Re: TASKalfa 2552ci sloped yellow banding

                              The original drum that comes with the machine is different, All the replacement drums for all colors are the same. see the attached pdf


                              Originally posted by BillyCarpenter
                              My information could certainly be wrong. I got the information from KYO_OEM and he's always led me in the right direction Do you find it the least bit curious that the yellow drum is the only one with an identification mark? And toddanderson (post before yours) just said the same thing.

                              I also trust you so now I'm unsure.
                              Attached Files

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