Kyocera TA2553ci faint prints (all colors)

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  • rapo_tech
    Trusted Tech

    100+ Posts
    • Feb 2019
    • 114

    #1

    Kyocera TA2553ci faint prints (all colors)

    Hello

    Using OEM toners.
    Problem is faint, almost like watermark prints.

    All the colors are equally faint. Checked visually drums, devs and belt.. all okey.

    Did emergency stop on skyshot. Print was fine on drum and on belt.

    So it looks like secondary transfer is not doing its job
    Cleaned the contacts under sec. transfer roll... nothing..

    Where to go from this?

    I will add status page and maintenance report with this post.

    Maintenance report too big, so uploaded here: Upload Files Easily | Fast File Upload and Sharing Up To 10GB
    Attached Files
  • rickirobert
    Technician
    • Mar 2019
    • 24

    #2
    Re: Kyocera TA2553ci faint prints (all colors)

    you should try U24 but before U917






    Originally posted by rapo_tech
    Hello

    Using OEM toners.
    Problem is faint, almost like watermark prints.

    All the colors are equally faint. Checked visually drums, devs and belt.. all okey.

    Did emergency stop on skyshot. Print was fine on drum and on belt.

    So it looks like secondary transfer is not doing its job
    Cleaned the contacts under sec. transfer roll... nothing..

    Where to go from this?

    I will add status page and maintenance report with this post.

    Maintenance report too big, so uploaded here: Upload Files Easily | Fast File Upload and Sharing Up To 10GB

    Comment

    • BillyCarpenter
      Field Supervisor

      Site Contributor
      VIP Subscriber
      10,000+ Posts
      • Aug 2020
      • 16308

      #3
      Re: Kyocera TA2553ci faint prints (all colors)

      I'd check the obvious first. Is there moisture in the paper? Have you tried an unopened ream of quality paper? How about printing out U089?
      Adversity temporarily visits a strong man but stays with the weak for a lifetime.

      Comment

      • PrintWhisperer
        Trusted Tech

        250+ Posts
        • Feb 2018
        • 453

        #4
        Re: Kyocera TA2553ci faint prints (all colors)

        Looks like Transfer Bias failure, replace TRANSFER HVT (not the main HVT). It is under/behind the main drive pack.
        "Being ignorant is not so much a shame, as being unwilling to learn" - Benjamin Franklin

        Comment

        • rapo_tech
          Trusted Tech

          100+ Posts
          • Feb 2019
          • 114

          #5
          Re: Kyocera TA2553ci faint prints (all colors)

          Originally posted by BillyCarpenter
          I'd check the obvious first. Is there moisture in the paper? Have you tried an unopened ream of quality paper? How about printing out U089?
          No moisture. Printer is located in school, where is good climate. U089 is same.. All colors are equally faint.
          But to be sure, I will take some good quality paper with me next visit.


          Originally posted by PrintWhisperer
          Looks like Transfer Bias failure, replace TRANSFER HVT (not the main HVT). It is under/behind the main drive pack.

          Comment

          • KYO_OEM
            Senior Tech

            500+ Posts
            • Aug 2011
            • 684

            #6
            Re: Kyocera TA2553ci faint prints (all colors)

            i agree with Printwhisperer, mostly broken transfer HVT.
            But you has to check the contact springs for 2nd transfer at first.
            TR Spring.JPG
            It`s a little bit tricky...
            2nd TR get needed voltages via the frame from transfer belt.
            Remove the transfer belt, take a look for the upper right corner from the rear metal frame without from the belt, there you`ll see 2 springs are coming out.
            Check position and measure ohmic continuity to the PARTS TC TERMINAL ASSY
            You also has to check conveying unit for missing grounding spring closed to the 2nd TR unit.
            TC Assy.JPGPlate Earth 2nd Transfer B.JPG
            Last edited by KYO_OEM; 05-10-2023, 07:22 AM.

            Comment

            • rapo_tech
              Trusted Tech

              100+ Posts
              • Feb 2019
              • 114

              #7
              Re: Kyocera TA2553ci faint prints (all colors)

              Originally posted by KYO_OEM
              i agree with Printwhisperer, mostly broken transfer HVT.
              But you has to check the contact springs for 2nd transfer at first.
              [ATTACH=CONFIG]58174[/ATTACH]
              It`s a little bit tricky...
              2nd TR get needed voltages via the frame from transfer belt.
              Remove the transfer belt, take a look for the upper right corner from the rear metal frame without from the belt, there you`ll see 2 springs are coming out.
              Check position and measure ohmic continuity to the PARTS TC TERMINAL ASSY
              You also has to check conveying unit for missing grounding spring closed to the 2nd TR unit.
              [ATTACH=CONFIG]58173[/ATTACH][ATTACH=CONFIG]58175[/ATTACH]

              Checked all the springs on conveying unit on the first visit (y)

              Will check belt springs and measure continuity...

              Comment

              • sparkycivic
                Trusted Tech

                250+ Posts
                • Apr 2017
                • 348

                #8
                Re: Kyocera TA2553ci faint prints (all colors)

                Originally posted by PrintWhisperer
                Looks like Transfer Bias failure, replace TRANSFER HVT (not the main HVT). It is under/behind the main drive pack.
                I had this once in my fleet. It was one of the pandemic-built devices where the screws on all of the boards weren't tight enough causing electrical gremlins or killing random boards.

                Tighten all screws, replace the TRANSFER HVT after inspecting all of the HV tracks/paths.

                Comment

                • taskalfaman
                  Trusted Tech

                  100+ Posts
                  • Nov 2009
                  • 137

                  #9
                  Re: Kyocera TA2553ci faint prints (all colors)

                  hello,

                  most likely try to change the toner hopper, (or check contact). this always solved my faint prints.
                  i never had transfer bias which was defective.

                  have fun

                  Comment

                  • sparkycivic
                    Trusted Tech

                    250+ Posts
                    • Apr 2017
                    • 348

                    #10
                    Re: Kyocera TA2553ci faint prints (all colors)

                    I had another call yesterday with this issue. I worked backward from most likely to least likely cause of issue (2nd trans, trans HV pwb, HV conductors, contacts and springs, primary trans all of which had suspicious properties to them like toner buildup on HV conductor path in plastic frame...). After all that screwing around, vacuuming the developers is what finally restored the faint output! Two developers are practically new from recent service(leaks at front seals), and two colors were a little dirty with toner residue. The device was much cleaner internally than i usually encounter at routine maintenance. I guess sometimes, it doesn't need to make sense... it can be the unlikely thing anyway.

                    Comment

                    • rapo_tech
                      Trusted Tech

                      100+ Posts
                      • Feb 2019
                      • 114

                      #11
                      Re: Kyocera TA2553ci faint prints (all colors)

                      Originally posted by sparkycivic
                      I had another call yesterday with this issue. I worked backward from most likely to least likely cause of issue (2nd trans, trans HV pwb, HV conductors, contacts and springs, primary trans all of which had suspicious properties to them like toner buildup on HV conductor path in plastic frame...). After all that screwing around, vacuuming the developers is what finally restored the faint output! Two developers are practically new from recent service(leaks at front seals), and two colors were a little dirty with toner residue. The device was much cleaner internally than i usually encounter at routine maintenance. I guess sometimes, it doesn't need to make sense... it can be the unlikely thing anyway.

                      What/where did you vacuum on developers?
                      And did you have all the colors faint or just specific ones?

                      Comment

                      • sparkycivic
                        Trusted Tech

                        250+ Posts
                        • Apr 2017
                        • 348

                        #12
                        Re: Kyocera TA2553ci faint prints (all colors)

                        all of my colors were faint, which is why i was chasing secondary transfer first.
                        I vacuumed the sleeve surface area of the developers, as well as all of the exterior surfaces per usual.
                        I tried to attach a pic of the sample page, but not sure if it worked... might have to edit the size and edit this comment...20230516_162732.jpg

                        Comment

                        • Ropariva
                          Senior Tech

                          500+ Posts
                          • Mar 2016
                          • 629

                          #13
                          Re: Kyocera TA2553ci faint prints (all colors)

                          Originally posted by sparkycivic
                          all of my colors were faint, which is why i was chasing secondary transfer first.
                          I vacuumed the sleeve surface area of the developers, as well as all of the exterior surfaces per usual.
                          I tried to attach a pic of the sample page, but not sure if it worked... might have to edit the size and edit this comment...[ATTACH=CONFIG]58275[/ATTACH]
                          Pic is visible. As previously mentioned, replace the transfer HVT board. I had one similar and there was corrosion everywhere as it was close to the sea. Cleaned all contacts etc, but no good. Replaced the board. Back to normal and no issues since. Been a couple of years now.
                          I think the sea side living certainty had something to do with the boards demise


                          Sent from my iPad using Tapatalk

                          Comment

                          • rapo_tech
                            Trusted Tech

                            100+ Posts
                            • Feb 2019
                            • 114

                            #14
                            Re: Kyocera TA2553ci faint prints (all colors)

                            Originally posted by KYO_OEM
                            i agree with Printwhisperer, mostly broken transfer HVT.
                            But you has to check the contact springs for 2nd transfer at first.
                            [ATTACH=CONFIG]58174[/ATTACH]
                            It`s a little bit tricky...
                            2nd TR get needed voltages via the frame from transfer belt.
                            Remove the transfer belt, take a look for the upper right corner from the rear metal frame without from the belt, there you`ll see 2 springs are coming out.
                            Check position and measure ohmic continuity to the PARTS TC TERMINAL ASSY
                            You also has to check conveying unit for missing grounding spring closed to the 2nd TR unit.
                            [ATTACH=CONFIG]58173[/ATTACH][ATTACH=CONFIG]58175[/ATTACH]


                            Sooo had some fun yesterday and replaced transfer HVT board. Did not help...

                            Also measured contiunity from here belt_spring.jpg

                            to here HVT.jpg

                            Were those the right contacts?

                            Comment

                            • rapo_tech
                              Trusted Tech

                              100+ Posts
                              • Feb 2019
                              • 114

                              #15
                              Re: Kyocera TA2553ci faint prints (all colors)

                              Originally posted by sparkycivic
                              I had another call yesterday with this issue. I worked backward from most likely to least likely cause of issue (2nd trans, trans HV pwb, HV conductors, contacts and springs, primary trans all of which had suspicious properties to them like toner buildup on HV conductor path in plastic frame...). After all that screwing around, vacuuming the developers is what finally restored the faint output! Two developers are practically new from recent service(leaks at front seals), and two colors were a little dirty with toner residue. The device was much cleaner internally than i usually encounter at routine maintenance. I guess sometimes, it doesn't need to make sense... it can be the unlikely thing anyway.
                              Is there any chance you looked print on drum and belt (emergency stop)? Was it good?

                              Because i have good print on belt but does not transfer to paper...

                              I assume if theres problem with devs then there would not be good print on drums or belt...

                              Comment

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