Kyocera 3553ci smearing on magenta

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  • kuby
    Senior Tech

    1,000+ Posts
    • Oct 2007
    • 1371
    #1

    Kyocera 3553ci smearing on magenta

    Tech is having trouble finding the cause. The firmware is up to date. He cleaned the machine, replaced the drum and developing unit for the magenta and still it smears just on the magenta. Life count 621137.
    OEM toner

    Thanks Guys
    Attached Files
    Tags: developing, drum, magenta, unit
    • JR2ALTA
      Service Manager

      Site Contributor
      1,000+ Posts
      • Feb 2010
      • 2028
      #2
      Re: Kyocera 3553ci smearing on magenta

      Originally posted by kuby
      Tech is having trouble finding the cause. The firmware is up to date. He cleaned the machine, replaced the drum and developing unit for the magenta and still it smears just on the magenta. Life count 621137.
      OEM toner

      Thanks Guys
      Do you have the U089 single color M printout? I'm interested to see if anything repeats.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22927
          #3
          Re: Kyocera 3553ci smearing on magenta

          That looks like the developing spacers ... magenta developing roller arcing to the magenta drum. Does it only appear in areas of fill over 65%? Does it look like this (this sample was black, but the same principle)?:

          black developer spacers_1.jpg

          =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Ropariva
              Senior Tech

              500+ Posts
              • Mar 2016
              • 629
              #4
              Re: Kyocera 3553ci smearing on magenta

              Originally posted by kuby
              Tech is having trouble finding the cause. The firmware is up to date. He cleaned the machine, replaced the drum and developing unit for the magenta and still it smears just on the magenta. Life count 621137.
              OEM toner

              Thanks Guys
              Dev spacer will do that. You sure the developer was replaced with a new complete unit?


              Sent from my iPad using Tapatalk

                Comment

                • kuby
                  Senior Tech

                  1,000+ Posts
                  • Oct 2007
                  • 1371
                  #5
                  Re: Kyocera 3553ci smearing on magenta

                  Yes both the developing unit and the drum were replaced with new OEM units.

                    Comment

                    • JR2ALTA
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • Feb 2010
                      • 2028
                      #6
                      Re: Kyocera 3553ci smearing on magenta

                      Again, do they repeat and at what intervals?

                        Comment

                        • kuby
                          Senior Tech

                          1,000+ Posts
                          • Oct 2007
                          • 1371
                          #7
                          Re: Kyocera 3553ci smearing on magenta

                          Have to get the tech to run some test. Get back to you.

                            Comment

                            • KYO_OEM
                              Senior Tech

                              500+ Posts
                              • Aug 2011
                              • 684
                              #8
                              Re: Kyocera 3553ci smearing on magenta

                              DV + DK are new (visible by SNs) DV -->FR10333xxxxx/ DK--->FR50235xxxxx
                              What`s behind U110 and U120?
                              Does both points would set to "0" by the system or did he mount the units by plugged in power plug and there are still old values visible?
                              Did he run all needed adjustments in the right way?

                              If assembled/ adjusted in the right way, maybe your main hv pwb can be related., have seen similar prints several times.
                              You has to mount new pwb and running from all adjustments again.

                                Comment

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