[Misc] Kyocera M6630cidn No Paper Message

[CopyTech03]

Have a M6630, when the paper tray is full it works fine. When it gets below 1/2 full it will indicate "No Paper in Tray 1". Sometimes I can open/close the tray and it will feed a few sheets then give the message again. Replaced the feed roller assembly (with spring) and sep roller assembly (both new) and also tried swapping the paper tray. Firmware is up to date. Tech Support didn't have anything. Any ideas?

[copier tech]

Re: Kyocera M6630cidn No Paper Message

Have a M6630, when the paper tray is full it works fine. When it gets below 1/2 full it will indicate "No Paper in Tray 1". Sometimes I can open/close the tray and it will feed a few sheets then give the message again. Replaced the feed roller assembly (with spring) and sep roller assembly (both new) and also tried swapping the paper tray. Firmware is up to date. Tech Support didn't have anything. Any ideas?

Check the out of paper sensor arm is not bent, seen that cause this issue a few times.

Item number 9. M6630 Arm.pdf

[Profibastler]

Re: Kyocera M6630cidn No Paper Message

For testing, clean the roller with isopropanol or better with rubber conditioner.
When problem fixed, cahnge the roller

Have a M6630, when the paper tray is full it works fine. When it gets below 1/2 full it will indicate "No Paper in Tray 1". Sometimes I can open/close the tray and it will feed a few sheets then give the message again. Replaced the feed roller assembly (with spring) and sep roller assembly (both new) and also tried swapping the paper tray. Firmware is up to date. Tech Support didn't have anything. Any ideas?

[CopyTech03]

Re: Kyocera M6630cidn No Paper Message

For testing, clean the roller with isopropanol or better with rubber conditioner.
When problem fixed, cahnge the roller

Has brand new roller assemblies

[CopyTech03]

Re: Kyocera M6630cidn No Paper Message

Check the out of paper sensor arm is not bent, seen that cause this issue a few times.

Item number 9. [ATTACH]59922[/ATTACH]

Thanks. Wouldn't think it would be something like that with such few copies, but will give it a try.

[csliao]

Re: Kyocera M6630cidn No Paper Message

擁有一台 M6630，當紙盤已滿時，它可以正常工作。當紙盤容量低於 1/2 時，將顯示「紙盤 1 中無紙」。有時我可以打開/關閉托盤，它會送入幾張紙，然後再次給予訊息。更換了進紙輥組件（帶彈簧）和分離輥組件（都是新的），並嘗 試更換紙盒。韌體是最新的。技術支援什麼都沒有。有什麼想法嗎？

9. 302KV06341

[blackcat4866]

Re: Kyocera M6630cidn No Paper Message

Thanks. Wouldn't think it would be something like that with such few copies, but will give it a try.

It's not about number of copies, it's about how aggressive the enduser is with the tray. =^..^=

[ihatefinishers13]

Re: Kyocera M6630cidn No Paper Message

Check the out of paper sensor arm is not bent, seen that cause this issue a few times.

Item number 9. [ATTACH]59922[/ATTACH]

Have had this issue before! Might be one of the WORST designs for paper feed actuation I've ever come across.

We had one similar where it would say to check cassette - ended up being how the separation roller unit was sitting. There's a spring loaded fin that wasn't in the correct place; and of course, the manual, per usual, showed nothing helpful.

[BBM]

Re: Kyocera M6630cidn No Paper Message

Have had this issue before! Might be one of the WORST designs for paper feed actuation I've ever come across.

We had one similar where it would say to check cassette - ended up being how the separation roller unit was sitting. There's a spring loaded fin that wasn't in the correct place; and of course, the manual, per usual, showed nothing helpful.

I agree with it being a bad design but reading the manual it does show you that you have to have the cassette installed while putting the separation roller unit in . That was helpful

[copier tech]

Re: Kyocera M6630cidn No Paper Message

9. 302KV06341

Yes, this is the part I was referring too, should be dead straight.

KYO-302KV06341-Kyocera-302KV06341-Actuator-B-Ecosys-M6030cdn-M6035cidn-M6230cidn-M6235cid-M6530-.jpg

[Shane007]

Re: Kyocera M6630cidn No Paper Message




Check the out of paper sensor arm is not bent, seen that cause this issue a few times.

Item number 9. [ATTACH]59922[/ATTACH]

Hi

Would you by any chance have a part number for this paper actuator. We have a doctor as a customer who exceeded the max paper in the tray and actually broke off the actuator arm also causing it to read empty when the tray was half.

[copier tech]

Hi

Would you by any chance have a part number for this paper actuator. We have a doctor as a customer who exceeded the max paper in the tray and actually broke off the actuator arm also causing it to read empty when the tray was half.

Yes my previous post below I attached a PDF with the part number.

www.printerfirmware.co.uk

[copydocinc]

There is a gear inside the printer that matches up with a floating gear in the paper drawer and it lifts the paper up.
If that gear has a broken tooth or teeth it will only turn the paper lift gear only so far, Hence it works when the drawer is full of paper
As the paper gets removed the lift gear has to keep lifting the paper, but a tooth is missing and won't lift it any more.
I have had to replace the gear in the machine that I am talking about. It is a real pain to replace, but at least check that gear out for possible broken teeth
Maybe even teeth broken on the paper drawer floating gear too.