What would cause this copier to copy an 11 x 8.5 image on a piece of paper that is going 8.5 x 11 through the machine, especially when the original on the glass is positioned 8.5 x 11? It is like it is rotating the image but it shouldnt be doing so. I can switch the trays to where they both are feeding the same way and I still have the problem. Has anyone seen anything like this before? Any help appreciated, thank you.
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Check your drawer settigns and insure they are set to auto/inch. And make sure the drawers are actually registering the size and direction."Some days you get the bear, some days the bear gets you."
Cdr. William Riker -
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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been there done that. where to now???
Thanks!!!Comment
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no idea because we dont use inches sizeComment
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Hi, does the copier have a doc feeder and if so does it produce the same problem?
but still points to incorrect paper size detection. Also what happens if printed from the bypass tray?
madasComment
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Have you cleaned the sensors in the scanner section, the paper sensors are Photo sensors, so any dirt or dust accumulated might cause that, might seem dumb, but clean the backing of the Doc Feeder (some times, if its too dirty, the sensors will detect it as a bigger paper.)Comment
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There was a bulletin years ago on the switch that activates when you close the feeder. It actually goes on the feeder side that actuates the switch. It's a little black patch that is probably 1/8 inch thick that makes the switch actuates sooner. There is probably a light in the room above the copier causing the ODS to read incorrectly and this solves the problem. Good luck.GingerComment
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