Kyocera 2550

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  • Vesigoth
    Trusted Tech
    100+ Posts
    • Mar 2008
    • 133

    #1

    [CQ] Kyocera 2550

    This machine has about 300K on it. When copying from the ADF I was getting a void down the middle of the copy paper about 1" in width, when copying off the glass I was getting a black line approximately 1" in width running about half way down the middle of the copy paper in the same area as when I copied from the ADF. I replaced the 300K PM kit (Fusing unit, Drum unit, Developer unit, etc. I cleaned off the laser glass and I went into service mode and ran "refresh drum" and now half the copy is blank. Any thoughts or suggestions would be appreciated. I'm not certified on Kyocera so please be as specific as possible. Thank you.
  • Kidaver
    Ghoulscout

    500+ Posts
    • Apr 2011
    • 912

    #2
    Did you run a u130 to fill up the dev unit? that sounds like the issue is that your dev unit isn't full of toner and causing only half the page to print.
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

    Comment

    • Vesigoth
      Trusted Tech
      100+ Posts
      • Mar 2008
      • 133

      #3
      Thanks for the quick reply Kidaver. No I have not run U130, but I did run U100 and U113. I'll run U130 and let you know my results. Thank you much.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22930

        #4
        That's a good place to start. =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • Vesigoth
          Trusted Tech
          100+ Posts
          • Mar 2008
          • 133

          #5
          Ok. Ran U130. Mag roller is fully coated but still only getting about half of the image on the copies/prints. The side of the copy towards the front of the copier is blank. When I stop the copy mid cycle, there's no image on the drum. Any other suggestions? Thanks again.

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22930

            #6
            Next thing to do is to emergency stop the machine while the paper is against the drum (open a cover). Is the latent image properly developed? If yes, it's related to the transfer roller.

            If no, it could be a developing problem (bias voltage or toner distribution), charge (primary or drum ground), or exposure (CCD or laser unit).

            How does a counter page print? Is the developing roller evenly covered with toner? =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

            Comment

            • Vesigoth
              Trusted Tech
              100+ Posts
              • Mar 2008
              • 133

              #7
              Originally posted by blackcat4866
              Next thing to do is to emergency stop the machine while the paper is against the drum (open a cover). Is the latent image properly developed? If yes, it's related to the transfer roller.

              If no, it could be a developing problem (bias voltage or toner distribution), charge (primary or drum ground), or exposure (CCD or laser unit).

              How does a counter page print? Is the developing roller evenly covered with toner? =^..^=
              When I stop the copy mid cycle, there's no image on the front-facing end of the drum (or at least its not developed) Mag roller is fully coated. Counter page prints out same as copies (blank on the side closest to me when I stand in front of the copier). I agree it has to be a developing, ground, primary charge, or laser unit (long shot) problem. Any thoughts on what simulations I can run to test it out. On Sharp and Ricoh I can play with dv bias, main charge, and print test patterns from their service mode, I assume I should be able to do the same on this machine but as I stated I'm not certified on Kyocera. Thanks again.

              Comment

              • blackcat4866
                Master Of The Obvious

                Site Contributor
                10,000+ Posts
                • Jul 2007
                • 22930

                #8
                Originally posted by Vesigoth
                When I stop the copy mid cycle, there's no image on the front-facing end of the drum (or at least its not developed) Mag roller is fully coated. Counter page prints out same as copies (blank on the side closest to me when I stand in front of the copier). I agree it has to be a developing, ground, primary charge, or laser unit (long shot) problem. Any thoughts on what simulations I can run to test it out. On Sharp and Ricoh I can play with dv bias, main charge, and print test patterns from their service mode, I assume I should be able to do the same on this machine but as I stated I'm not certified on Kyocera. Thanks again.
                OK. So you've ruled out the CCD, and toner distribution in the developing unit. It's probably not a transfer issue, but you won't know for sure until we get the latent image filled in. It's possible, but unlikely to be a laser issue. If this is a dirty environment, the lenses and polygon mirror could have a film of dust. This is a laser unit that you can disassemble and clean. NOTE: don't touch the polygon mirror surfaces. They scratch very easily. Use air to clean.

                A loss of developer bias would appear as a void crossfeed, front to back, all the way to the voids. It doesn't sound like your symptoms. Same with drum ground.

                I'd have to say that the only likely cause is primary charge, and there should be an obvious problem with the position of the charge unit, grid, wire, or wire cleaner. I'd just order the charger assembly to cover all the bases.

                I don't know how simulations can help you here. =^..^=
                If you'd like a serious answer to your request:
                1) demonstrate that you've read the manual
                2) demonstrate that you made some attempt to fix it.
                3) if you're going to ask about jams include the jam code.
                4) if you're going to ask about an error code include the error code.
                5) You are the person onsite. Only you can make observations.

                blackcat: Master Of The Obvious =^..^=

                Comment

                • dickierock
                  Trusted Tech

                  Site Contributor
                  250+ Posts
                  • Jan 2010
                  • 252

                  #9
                  Hi there,it sounds like your original problem is different to your current problem?Have you tried putting back in the old units to see if this changes back the nature of the issue?

                  Comment

                  • kyocera10
                    Technician
                    • Sep 2011
                    • 13

                    #10
                    Re: Kyocera 2550

                    i have encountered and solved the same problems, try scraping dev unit groundings that should do it

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