km 6030 drawer four out of order

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  • chad.morris
    • May 2025

    #1

    km 6030 drawer four out of order

    Drawer four not working, was reading out of order, cleaned rollers, replaced lift motor now it just says to reset drawer. Any suggestions
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22930

    #2
    I'd start with a U906 partial reset. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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    • Masterchief
      Trusted Tech

      250+ Posts
      • Apr 2011
      • 280

      #3
      I would remove the screws from the tray and, Carefully lift the paper size guides up to check the rack cursor's beneath...

      I have had issues with this before where customers have forced the guides and broke the rack cursor and size detection assy beneath...

      Here are the utax part numbers to refer to

      3CY06090 = rack cursor

      2FG01020 = size detect assy
      sigpic

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      • jummamaster
        Technician

        50+ Posts
        • Mar 2009
        • 99

        #4
        Check size detection sensor, but did you reset the partial disable function first?
        Ricoh Error Codes
        Canon Error 5100
        Canon Error B200
        j
        c




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